- •Практикум по дисциплине «Иностранный язык делового общения»
- •Contents
- •Introduction
- •Unit 1. Mergers and acquisitions
- •1. Start up
- •2. Information to study Mergers and Acquisitions
- •3. Find the answers to the questions in the text.
- •4. Match the terms on the left to the definitions on the right.
- •5. Circle the noun which forms a word partnership with the verb.
- •6. Use the following words or phrases to complete the extracts.
- •7. Complete the text with the best word. Strategic Alliances
- •8. Brainstorm the ideas on strategic alliances.
- •9. Read this short text to get information about mergers.
- •In most of the sentences there is one extra word which does not fit. Some sentences, however, are correct. Find the extra words.
- •9. Discuss these questions.
- •10. Sum up information you’ve acquired about mergers and acquisitions considering the following issues:
- •Unit 2. The takeover bid
- •1. Complete the words in the right-hand column.
- •2. Fill each gap in the following passage with an appropriate word.
- •3. Match the expressions with the functions.
- •4. Infinitive For-complex.
- •Information Sharing
- •Details about Highland Wool Ltd.
- •Dialogue
- •Find a suitable answer from List 2 for each of the sentences in List 1.
- •Unit 3. Pay and benefits
- •1. Start up
- •2. Information to study Pay and Benefits
- •3. Match each statement with a word or phrase from the list below. Write the letter of your chosen answer next to the statement. (There is one extra word/phrase that you don't have to use).
- •4. Xavier and Yvonne are talking about Xavier's new job as a photocopier salesman. Complete the conversation, using words from the text.
- •5. Which expressions from the text could be used to continue each of these newspaper extracts?
- •6. Answer the questions.
- •Herzberg's Theory of Job Satisfaction
- •9. Name the 5 factors increasing job satisfaction and comment on them.
- •10. Sum up information you’ve acquired about pays and benefits considering the following issues:
- •Unit 4. Industrial relations
- •Complete the words in the right-hand column.
- •Fill each gap in the following passage with an appropriate word.
- •Match the expressions with the function.
- •Complete this dialogue by inserting a suitable expression.
- •Information Sharing
- •Dialogue
- •Unit 5. The ability to negotiate
- •1. Start up
- •2. Information to study The Ability to Negotiate
- •Translate the second paragraph of the text into Russian.
- •4. Answer the questions to the text.
- •5. Name the most useful pieces of advice for negotiating.
- •6. Read about preparing to negotiate and match 1–6 notes with one of the recommendations.
- •Use the phrases of the beginning of the negotiations in the accordance with the negotiating scenario.
- •8. Put the words in the correct order to make idioms.
- •10. Complete the idioms in the sentences below with the correct form of the missing verb: put, break, throw, get on, see.
- •11. Match the idiom with the correct explanation.
- •12. Make up a list of the idioms from exercises 8–11.
- •13. Discuss an image of an ideal negotiator.
- •14. Sum up information you’ve acquired about negotiations considering the following issues:
- •Unit 6. Seeking a compromise (oil)
- •Complete the words in the right-hand column.
- •Fill each gap in the following passage with an appropriate word.
- •Provide, supply and deliver.
- •Prepositions.
- •Match the expressions with the functions.
- •Asking for information.
- •Information Sharing
- •Comprehension
- •Fill in the missing words.
- •Discussion
- •It is often necessary to use “if” sentences when negotiating. Match the two parts of each sentence together. Pay attention to grammar and sense.
- •Unit 7. Employment of high-calibre people
- •Motivating High-Calibre Staff
- •4. Answer these questions.
- •5. Choose the best word from the brackets ( ) to fill in the gap.
- •6. Look at each sentence. Would you find it in the Situations Vacant section of a newspaper (sv), in an applicant's cv, or in a covering letter (cl)? Tick the right box.
- •7. Find a word related to each clue.
- •9. Now decide on a possible order for the events above from the employer's point of view.
- •10. Complete the sentences with a suitable item from the box.
- •11 Sum up information you’ve acquired about the employment considering the following issues:
- •12. Complete the text using words or phrases from the box.
- •13. Which of these words would you use to describe yourself in a work or study situation? Use a good dictionary to help you. Add any other useful words.
- •Unit 8. The computer expert
- •1. Complete the words in the right-hand column.
- •2. Fill each gap in the following passage with an appropriate word.
- •3. Match the expressions with the functions.
- •Information Sharing
- •Dialogue
- •Editorial technology for Armenia?
- •Unit 9. Terms of delivery and payment
- •Start up. Think and discuss the following questions.
- •2. Information to study
- •3. Answer the questions.
- •4. What is wrong in the following statements?
- •5. Match the terms of delivery with the definition.
- •6. What do the following abbreviations stand for?
- •7. Fill in either sellers or buyers.
- •8. Explain your choice of the terms of payment and delivery of the goods to or of your company which is located in Moscow.
- •9. Comment on the following sayings:
- •10. Sum up information you’ve acquired about payment and delivery considering the following issues:
- •Unit 10. Logistics (transport)
- •Complete the words from the right-hand column.
- •Fill each gap in the following passage with an appropriate word.
- •Match the expressions with the functions.
- •Information Sharing
- •Detail of rsa’s needs
- •Dialogue
- •Unit 11. Raising finance
- •1. Start up
- •2. Information to study Raising Finance
- •Types of Finance
- •Venture Capital
- •Invoice Discounting
- •3. Answer the questions.
- •4. Match the words and phrases to their meanings.
- •5. Complete the sentences with the best word from the box.
- •6. Complete the text with the best word. Microcredit
- •7. Which source of finance described in the second part of the article is most appropriate for each of the following situations? Explain your decisions.
- •8. Do you agree with the following. Why? Why not?
- •9. Complete the idioms below with the following words: trees fool muck rope object license
- •10. Match the idioms with these definitions.
- •11. Comment on each statement using one of the idioms in Exercise 10.
- •12. Sum up information you’ve acquired about raising money considering the following issues:
- •Unit 12. The bank loan
- •Our Business Is Helping Your Business
- •1. Complete the words from the right-hand column.
- •2. Fill each gap in the following passage with an appropriate word.
- •Asking for information
- •Complete this dialogue by writing in a suitable expression.
- •Information Sharing
- •Rsa’s Needs and Plans
- •Dialogue
- •Tests test 1 Units 1, 2, 3, 4
- •1. Match the English and Russian equivalents.
- •2. Match the opposite words.
- •3. Match the synonyms.
- •4. Match the words and the definitions.
- •5. Refer the expressions to the functions.
- •6. Rewrite the sentences using For-To-Infinitive constructions.
- •Test 2 Units 5, 6, 7, 8
- •1. Match the English and Russian equivalents.
- •2. Match the opposite words.
- •3. Match the synonyms.
- •4. Match the words and the definitions.
- •5. Refer the expressions to the functions.
- •6. Rewrite the sentences using Participial constructions.
- •Test 3 Units 9, 10, 11, 12
- •1. Match the English and Russian equivalents.
- •2. Match the opposite words.
- •3. Match the synonyms.
- •4. Match the words and the definitions.
- •5. Refer the expressions to the functions.
- •6. Complete the sentences using idioms.
- •7. Write what the following abbreviations stand for.
- •Vocabulary Unit 1. Mergers and Acquisitions
- •Unit 3. Pay and Benefits
- •Unit 5. Ability to Negotiate
- •Unit 7. Employment
- •Unit 9. Terms of Payment and Delivery
- •Unit 11. Raising Finance
- •117997, Москва, Стремянный пер., 36.
- •1 17997, Москва, Стремянный пер., 36.
Editorial technology for Armenia?
Every thinking Armenian knows that technology is here to stay. We can look around us here in Armenia and see our train lines and level crossings controlled by radar, automatic vending machines, our electronic means of communication. We all know that this modern technology is a valuable means of providing extra safety and convenience for the public. Technology saves money, time and sometimes lives. But are we getting TOO dependent on the super-technology of today? Would we be able to manage by ourselves if our computers and electronic machines were taken away from us? And is it wise to introduce so much new technology that so few people understand? Nowadays, nearly all Armenian firms use some kind of computer systems to store their information and to carry out their administrative tasks. Most of the people who use these machines do not really understand them at all. So who is it that is in control of this highly specialized knowledge upon which we are so dependent? There are only a few highly trained experts in Armenia who are conversant with electronic and computer systems. The more technology we introduce, the more our society will become dependent on this tiny minority. And because most of these people come from abroad, it will be difficult for us to remain independent. If we introduce technological equipment, we must introduce it with the spirit of responsibility. We must not install foreign products, run by foreign experts, that we in Armenia do not yet understand. Let us, by all means, move into the technological age, but let us do it by educating our own experts in our own universities. The opinion of the “Yerevan Times” is, “wait”. Let us wait until we are ready for the more futuristic kinds of technology, and until we are able to run it for ourselves.
Brief for negotiating
You are: Karen Tanyan, Personnel Manager of RSA. You are expecting another visit from Jim Davies, which you hope will result in Davies accepting the job. There is, however, a new problem: Claude Schmidt, your Managing Director, having reconsidered, is not pleased about having to offer this key job to an American. He feels that in a few years’ time there will be enough qualified and experienced Armenians capable of running the computer department. To employ an Armenian would be much cheaper, and much simpler, as there would be no language problem.
You are therefore prepared to offer Jim Davies the following:
$10,000 for his transfer expenses.
A maximum salary of $60.000 per year. (The cost of living in Armenia is much lower than in Germany).
A contract for two years only. Davies could renew after two of four years, but could eventually be replaced by an Armenian. You would not be able to fire him during the two-year contract period.
He would have up to ten weeks annual holiday. Decide how much you want to offer him first.
You want to include in Davies’s contract that he must attend a one-month intensive language course to learn Armenian. It is essential that he should speak basic Armenian.
As an alternative to all this, you could offer Davies a contract on the normal RSA scale for permanent staff. This would provide him with the security he wants, and the salary would be $35.000 a year; but you could not pay any transfer expenses. You cannot negotiate the permanent salary scale.
You will have to negotiate on all these points (except 6). First, get together with all the Personnel Managers and decide how far you can compromise on all these issues (you may decide to offer more salary). Decide what your upper and lower limits are. Then get together with Jim Davies and try to make a deal.
Further Exercises
Jim accepts a contract for two years with RSA at $60,000 per annum gross. At the end of this two-year period, he is faced with the following choices:
a To sign another contract with RSA on the same terms and with the same salary.
b To accept a job as a computer programmer with the American army in Dallas, USA. The job provides security and a pension. Working conditions are generally good, although there is something of a military attitude in the way the managers treat their colleagues. The salary is $24.000 per annum.
c To go back to his previous position in Frankfurt at the previous salary.
d To accept a job with an international oil company in the Middle East. Working conditions are terrible, and the political situation in the country is very unstable. There is no security in the job. Salary is $100,000 per annum.
Instructions:
Get together with a partner, and one of you takes the role of Jim, and the other the role of Jim’s wife. Decide together which job Jim should take. Then discuss your decision with the rest of your class, giving your reasons.
Writing Exercises
Write a memo from Karen Tanyan, the Personnel Manager, to Claude Schmidt, the Managing Director, informing him of proceedings of the final meeting with Jim Davies, and what agreement, if any, was reached.
