- •Практикум по дисциплине «Иностранный язык делового общения»
- •Contents
- •Introduction
- •Unit 1. Mergers and acquisitions
- •1. Start up
- •2. Information to study Mergers and Acquisitions
- •3. Find the answers to the questions in the text.
- •4. Match the terms on the left to the definitions on the right.
- •5. Circle the noun which forms a word partnership with the verb.
- •6. Use the following words or phrases to complete the extracts.
- •7. Complete the text with the best word. Strategic Alliances
- •8. Brainstorm the ideas on strategic alliances.
- •9. Read this short text to get information about mergers.
- •In most of the sentences there is one extra word which does not fit. Some sentences, however, are correct. Find the extra words.
- •9. Discuss these questions.
- •10. Sum up information you’ve acquired about mergers and acquisitions considering the following issues:
- •Unit 2. The takeover bid
- •1. Complete the words in the right-hand column.
- •2. Fill each gap in the following passage with an appropriate word.
- •3. Match the expressions with the functions.
- •4. Infinitive For-complex.
- •Information Sharing
- •Details about Highland Wool Ltd.
- •Dialogue
- •Find a suitable answer from List 2 for each of the sentences in List 1.
- •Unit 3. Pay and benefits
- •1. Start up
- •2. Information to study Pay and Benefits
- •3. Match each statement with a word or phrase from the list below. Write the letter of your chosen answer next to the statement. (There is one extra word/phrase that you don't have to use).
- •4. Xavier and Yvonne are talking about Xavier's new job as a photocopier salesman. Complete the conversation, using words from the text.
- •5. Which expressions from the text could be used to continue each of these newspaper extracts?
- •6. Answer the questions.
- •Herzberg's Theory of Job Satisfaction
- •9. Name the 5 factors increasing job satisfaction and comment on them.
- •10. Sum up information you’ve acquired about pays and benefits considering the following issues:
- •Unit 4. Industrial relations
- •Complete the words in the right-hand column.
- •Fill each gap in the following passage with an appropriate word.
- •Match the expressions with the function.
- •Complete this dialogue by inserting a suitable expression.
- •Information Sharing
- •Dialogue
- •Unit 5. The ability to negotiate
- •1. Start up
- •2. Information to study The Ability to Negotiate
- •Translate the second paragraph of the text into Russian.
- •4. Answer the questions to the text.
- •5. Name the most useful pieces of advice for negotiating.
- •6. Read about preparing to negotiate and match 1–6 notes with one of the recommendations.
- •Use the phrases of the beginning of the negotiations in the accordance with the negotiating scenario.
- •8. Put the words in the correct order to make idioms.
- •10. Complete the idioms in the sentences below with the correct form of the missing verb: put, break, throw, get on, see.
- •11. Match the idiom with the correct explanation.
- •12. Make up a list of the idioms from exercises 8–11.
- •13. Discuss an image of an ideal negotiator.
- •14. Sum up information you’ve acquired about negotiations considering the following issues:
- •Unit 6. Seeking a compromise (oil)
- •Complete the words in the right-hand column.
- •Fill each gap in the following passage with an appropriate word.
- •Provide, supply and deliver.
- •Prepositions.
- •Match the expressions with the functions.
- •Asking for information.
- •Information Sharing
- •Comprehension
- •Fill in the missing words.
- •Discussion
- •It is often necessary to use “if” sentences when negotiating. Match the two parts of each sentence together. Pay attention to grammar and sense.
- •Unit 7. Employment of high-calibre people
- •Motivating High-Calibre Staff
- •4. Answer these questions.
- •5. Choose the best word from the brackets ( ) to fill in the gap.
- •6. Look at each sentence. Would you find it in the Situations Vacant section of a newspaper (sv), in an applicant's cv, or in a covering letter (cl)? Tick the right box.
- •7. Find a word related to each clue.
- •9. Now decide on a possible order for the events above from the employer's point of view.
- •10. Complete the sentences with a suitable item from the box.
- •11 Sum up information you’ve acquired about the employment considering the following issues:
- •12. Complete the text using words or phrases from the box.
- •13. Which of these words would you use to describe yourself in a work or study situation? Use a good dictionary to help you. Add any other useful words.
- •Unit 8. The computer expert
- •1. Complete the words in the right-hand column.
- •2. Fill each gap in the following passage with an appropriate word.
- •3. Match the expressions with the functions.
- •Information Sharing
- •Dialogue
- •Editorial technology for Armenia?
- •Unit 9. Terms of delivery and payment
- •Start up. Think and discuss the following questions.
- •2. Information to study
- •3. Answer the questions.
- •4. What is wrong in the following statements?
- •5. Match the terms of delivery with the definition.
- •6. What do the following abbreviations stand for?
- •7. Fill in either sellers or buyers.
- •8. Explain your choice of the terms of payment and delivery of the goods to or of your company which is located in Moscow.
- •9. Comment on the following sayings:
- •10. Sum up information you’ve acquired about payment and delivery considering the following issues:
- •Unit 10. Logistics (transport)
- •Complete the words from the right-hand column.
- •Fill each gap in the following passage with an appropriate word.
- •Match the expressions with the functions.
- •Information Sharing
- •Detail of rsa’s needs
- •Dialogue
- •Unit 11. Raising finance
- •1. Start up
- •2. Information to study Raising Finance
- •Types of Finance
- •Venture Capital
- •Invoice Discounting
- •3. Answer the questions.
- •4. Match the words and phrases to their meanings.
- •5. Complete the sentences with the best word from the box.
- •6. Complete the text with the best word. Microcredit
- •7. Which source of finance described in the second part of the article is most appropriate for each of the following situations? Explain your decisions.
- •8. Do you agree with the following. Why? Why not?
- •9. Complete the idioms below with the following words: trees fool muck rope object license
- •10. Match the idioms with these definitions.
- •11. Comment on each statement using one of the idioms in Exercise 10.
- •12. Sum up information you’ve acquired about raising money considering the following issues:
- •Unit 12. The bank loan
- •Our Business Is Helping Your Business
- •1. Complete the words from the right-hand column.
- •2. Fill each gap in the following passage with an appropriate word.
- •Asking for information
- •Complete this dialogue by writing in a suitable expression.
- •Information Sharing
- •Rsa’s Needs and Plans
- •Dialogue
- •Tests test 1 Units 1, 2, 3, 4
- •1. Match the English and Russian equivalents.
- •2. Match the opposite words.
- •3. Match the synonyms.
- •4. Match the words and the definitions.
- •5. Refer the expressions to the functions.
- •6. Rewrite the sentences using For-To-Infinitive constructions.
- •Test 2 Units 5, 6, 7, 8
- •1. Match the English and Russian equivalents.
- •2. Match the opposite words.
- •3. Match the synonyms.
- •4. Match the words and the definitions.
- •5. Refer the expressions to the functions.
- •6. Rewrite the sentences using Participial constructions.
- •Test 3 Units 9, 10, 11, 12
- •1. Match the English and Russian equivalents.
- •2. Match the opposite words.
- •3. Match the synonyms.
- •4. Match the words and the definitions.
- •5. Refer the expressions to the functions.
- •6. Complete the sentences using idioms.
- •7. Write what the following abbreviations stand for.
- •Vocabulary Unit 1. Mergers and Acquisitions
- •Unit 3. Pay and Benefits
- •Unit 5. Ability to Negotiate
- •Unit 7. Employment
- •Unit 9. Terms of Payment and Delivery
- •Unit 11. Raising Finance
- •117997, Москва, Стремянный пер., 36.
- •1 17997, Москва, Стремянный пер., 36.
Match the expressions with the functions.
Could you come down a bit on the price?
Any chance of a lower price from you?
I’ll have to ask my colleagues about that point.
What would be your lowest price for…?
I’m afraid I can’t say that at the moment.
Would you accept less than that?
I can’t give the answer to that at the moment.
Are you prepared to accept…?
What is your top price?
Could I ask you about…?
Asking for information (1)
Evasion (3)
Bargaining (6)
They are going to use oil. It will provide power for essential industries.
This oil is to be used to provide power for essential industries.
Rewrite these pairs of sentences in the same way.
We are going to use the lorries. They will take supplies from London to Scotland.
They are going to use the building. They will store raw materials in it.
We are going to use the money. It will provide us with more computers.
Asking for information.
In the information sharing session, you will have to ask your partner for information. This exercise will provide you with some suitable openers which you can use to ask questions.
Match each opener with a suitable second part to make sentences.
openers second parts
What I would like to ask is the price of the oil.
I wonder if I could ask you how much oil you need.
Could you tell me… when you can deliver.
What I need to know is… whether you will give us a reduction.
I’m afraid I have to know… how much you are prepared to pay.
Paired practice
Get together with a partner, and use the openers to ask him as many questions as you can on any subject. Your partner will also ask you questions which you should answer.
Information Sharing
You are: Mohammed Kaftar, the representative of Onasti Oil Inc., and it is your responsibility to find out all you can about the needs of the Armenian government. You haven’t sold any oil to them before, but Mr. Onasti is well known to them, as his airline uses the Capital City airport. You are going to a meeting with Victor Kane, the representative of the Armenian government, in order to get the information you need. You should therefore listen very carefully to what he has to say, and also provide him with the following information:
Detail of your requirements
You are prepared to offer them 5m barrels of crude oil at $60 per barrel. Oil is a very scares commodity at the moment, so you are not prepared to sell more than that. Also, you have several buyers offering higher prices. You are offering Armenian government a lower price because you want to remain on good terms with them.
You want the delivery date for the oil to remain flexible. You cannot guarantee any dates at the moment, as political troubles in the Middle East are making deliveries uncertain.
You want the payment for all the oil in advance.
You feel that you are doing the Armenian government a favour by selling them oil at all. Because of this, you want a reduction of 40% in the taxes on your income from Capital City airport.
Instructions:
Find out all you can about the following:
how much oil the Armenian government needs
how much they are prepared to pay
when they want the oil
how they want to pay for it
whether they will give you a reduction in airport taxes.
This is not a bargaining session. Your objective is to find and give information. You should therefore listen very carefully to what the government representative has to say, so that you can report back to other Onasti Oil representatives later.
This “dialogue” takes the form of the news report read by Robin Snow.
Good morning. The recent political problems in the Middle East are threatening the supply of oil to Armenia. Mr. Armen Augonesyan , the economics Minister, made an official government statement on the problem last night. Speaking at the Parliament building in capital city, Mr. Armen Augonesyan said: “It is possible that the new oil crisis will lead to a state of emergency in Armenia. At the moment we do not have enough oil for essential services as the county’s electricity supply”.
When asked about the price Armenia would have to pay for oil supplies, the Minister went on to say: “Oil has been a scarce commodity for some time. The price last week was $50 per barrel, and even then it was difficult to get. This crisis could even mean that the price will double. We are hoping, however, to secure a contract that will provide us with oil at the old price”.
Mr. Armen Augonesyan went on to say that the government was negotiating a contract with Onasti Oil for 10 million barrels of oil. Mr. Onasti is well known to the Armenian government because his airline, Onasti Airlines, uses the airport at Capital City a great deal. Onasti also owns the world’s largest fleet of tankers, as well as dozens of other highly profitable industries. Onasti buys most of his oil in the Middle East, and transports it all over the world with his fleet of tankers. This, as well as his other lucrative interests, has brought him from the back streets of Cairo to become one of the world’s richest men.
It would seem that Mr. Armen Augonesyan is extremely optimistic when he says that Onasti will sell oil to Armenia at the old price of $50 per barrel. In many people’s opinion, the Armenian government will probably find that he doesn’t want to sell us any oil at all. There will be an emergency Cabinet meeting in the Parliament building tonight to discuss the problem. Here is the rest of the news.
