- •Практикум по дисциплине «Иностранный язык делового общения»
- •Contents
- •Introduction
- •Unit 1. Mergers and acquisitions
- •1. Start up
- •2. Information to study Mergers and Acquisitions
- •3. Find the answers to the questions in the text.
- •4. Match the terms on the left to the definitions on the right.
- •5. Circle the noun which forms a word partnership with the verb.
- •6. Use the following words or phrases to complete the extracts.
- •7. Complete the text with the best word. Strategic Alliances
- •8. Brainstorm the ideas on strategic alliances.
- •9. Read this short text to get information about mergers.
- •In most of the sentences there is one extra word which does not fit. Some sentences, however, are correct. Find the extra words.
- •9. Discuss these questions.
- •10. Sum up information you’ve acquired about mergers and acquisitions considering the following issues:
- •Unit 2. The takeover bid
- •1. Complete the words in the right-hand column.
- •2. Fill each gap in the following passage with an appropriate word.
- •3. Match the expressions with the functions.
- •4. Infinitive For-complex.
- •Information Sharing
- •Details about Highland Wool Ltd.
- •Dialogue
- •Find a suitable answer from List 2 for each of the sentences in List 1.
- •Unit 3. Pay and benefits
- •1. Start up
- •2. Information to study Pay and Benefits
- •3. Match each statement with a word or phrase from the list below. Write the letter of your chosen answer next to the statement. (There is one extra word/phrase that you don't have to use).
- •4. Xavier and Yvonne are talking about Xavier's new job as a photocopier salesman. Complete the conversation, using words from the text.
- •5. Which expressions from the text could be used to continue each of these newspaper extracts?
- •6. Answer the questions.
- •Herzberg's Theory of Job Satisfaction
- •9. Name the 5 factors increasing job satisfaction and comment on them.
- •10. Sum up information you’ve acquired about pays and benefits considering the following issues:
- •Unit 4. Industrial relations
- •Complete the words in the right-hand column.
- •Fill each gap in the following passage with an appropriate word.
- •Match the expressions with the function.
- •Complete this dialogue by inserting a suitable expression.
- •Information Sharing
- •Dialogue
- •Unit 5. The ability to negotiate
- •1. Start up
- •2. Information to study The Ability to Negotiate
- •Translate the second paragraph of the text into Russian.
- •4. Answer the questions to the text.
- •5. Name the most useful pieces of advice for negotiating.
- •6. Read about preparing to negotiate and match 1–6 notes with one of the recommendations.
- •Use the phrases of the beginning of the negotiations in the accordance with the negotiating scenario.
- •8. Put the words in the correct order to make idioms.
- •10. Complete the idioms in the sentences below with the correct form of the missing verb: put, break, throw, get on, see.
- •11. Match the idiom with the correct explanation.
- •12. Make up a list of the idioms from exercises 8–11.
- •13. Discuss an image of an ideal negotiator.
- •14. Sum up information you’ve acquired about negotiations considering the following issues:
- •Unit 6. Seeking a compromise (oil)
- •Complete the words in the right-hand column.
- •Fill each gap in the following passage with an appropriate word.
- •Provide, supply and deliver.
- •Prepositions.
- •Match the expressions with the functions.
- •Asking for information.
- •Information Sharing
- •Comprehension
- •Fill in the missing words.
- •Discussion
- •It is often necessary to use “if” sentences when negotiating. Match the two parts of each sentence together. Pay attention to grammar and sense.
- •Unit 7. Employment of high-calibre people
- •Motivating High-Calibre Staff
- •4. Answer these questions.
- •5. Choose the best word from the brackets ( ) to fill in the gap.
- •6. Look at each sentence. Would you find it in the Situations Vacant section of a newspaper (sv), in an applicant's cv, or in a covering letter (cl)? Tick the right box.
- •7. Find a word related to each clue.
- •9. Now decide on a possible order for the events above from the employer's point of view.
- •10. Complete the sentences with a suitable item from the box.
- •11 Sum up information you’ve acquired about the employment considering the following issues:
- •12. Complete the text using words or phrases from the box.
- •13. Which of these words would you use to describe yourself in a work or study situation? Use a good dictionary to help you. Add any other useful words.
- •Unit 8. The computer expert
- •1. Complete the words in the right-hand column.
- •2. Fill each gap in the following passage with an appropriate word.
- •3. Match the expressions with the functions.
- •Information Sharing
- •Dialogue
- •Editorial technology for Armenia?
- •Unit 9. Terms of delivery and payment
- •Start up. Think and discuss the following questions.
- •2. Information to study
- •3. Answer the questions.
- •4. What is wrong in the following statements?
- •5. Match the terms of delivery with the definition.
- •6. What do the following abbreviations stand for?
- •7. Fill in either sellers or buyers.
- •8. Explain your choice of the terms of payment and delivery of the goods to or of your company which is located in Moscow.
- •9. Comment on the following sayings:
- •10. Sum up information you’ve acquired about payment and delivery considering the following issues:
- •Unit 10. Logistics (transport)
- •Complete the words from the right-hand column.
- •Fill each gap in the following passage with an appropriate word.
- •Match the expressions with the functions.
- •Information Sharing
- •Detail of rsa’s needs
- •Dialogue
- •Unit 11. Raising finance
- •1. Start up
- •2. Information to study Raising Finance
- •Types of Finance
- •Venture Capital
- •Invoice Discounting
- •3. Answer the questions.
- •4. Match the words and phrases to their meanings.
- •5. Complete the sentences with the best word from the box.
- •6. Complete the text with the best word. Microcredit
- •7. Which source of finance described in the second part of the article is most appropriate for each of the following situations? Explain your decisions.
- •8. Do you agree with the following. Why? Why not?
- •9. Complete the idioms below with the following words: trees fool muck rope object license
- •10. Match the idioms with these definitions.
- •11. Comment on each statement using one of the idioms in Exercise 10.
- •12. Sum up information you’ve acquired about raising money considering the following issues:
- •Unit 12. The bank loan
- •Our Business Is Helping Your Business
- •1. Complete the words from the right-hand column.
- •2. Fill each gap in the following passage with an appropriate word.
- •Asking for information
- •Complete this dialogue by writing in a suitable expression.
- •Information Sharing
- •Rsa’s Needs and Plans
- •Dialogue
- •Tests test 1 Units 1, 2, 3, 4
- •1. Match the English and Russian equivalents.
- •2. Match the opposite words.
- •3. Match the synonyms.
- •4. Match the words and the definitions.
- •5. Refer the expressions to the functions.
- •6. Rewrite the sentences using For-To-Infinitive constructions.
- •Test 2 Units 5, 6, 7, 8
- •1. Match the English and Russian equivalents.
- •2. Match the opposite words.
- •3. Match the synonyms.
- •4. Match the words and the definitions.
- •5. Refer the expressions to the functions.
- •6. Rewrite the sentences using Participial constructions.
- •Test 3 Units 9, 10, 11, 12
- •1. Match the English and Russian equivalents.
- •2. Match the opposite words.
- •3. Match the synonyms.
- •4. Match the words and the definitions.
- •5. Refer the expressions to the functions.
- •6. Complete the sentences using idioms.
- •7. Write what the following abbreviations stand for.
- •Vocabulary Unit 1. Mergers and Acquisitions
- •Unit 3. Pay and Benefits
- •Unit 5. Ability to Negotiate
- •Unit 7. Employment
- •Unit 9. Terms of Payment and Delivery
- •Unit 11. Raising Finance
- •117997, Москва, Стремянный пер., 36.
- •1 17997, Москва, Стремянный пер., 36.
Translate the second paragraph of the text into Russian.
4. Answer the questions to the text.
What does every negotiation involve?
When is it impossible to negotiate?
What should you do before the beginning of negotiations?
Why do you need to know real needs and wants of the other side?
Why do untrained negotiators become angry with other persons?
What is particularly important when you are facing a difficult negotiation?
What may require both patience and perseverance?
What does it mean to “win” negotiations?
You should know what you can offer the other side and know exactly what they want, shouldn’t you?
What is the main idea of the text?
5. Name the most useful pieces of advice for negotiating.
6. Read about preparing to negotiate and match 1–6 notes with one of the recommendations.
Before negotiations begin, preparing and planning are very important.
a) Get as much information as possible about the situation. If dealing with people from another culture, find out about its etiquette and negotiating styles: the way people negotiate, what they consider to be acceptable and unacceptable behaviour, and so on.
b) Work out your initial bargaining position: what are your needs and objectives (the things that you want to achieve). Decide your priorities (the most important objectives).
c) Try to estimate the needs and objectives of the other side.
d) Prepare a fallback position: conditions that you will accept if your original objectives are not met
e) Perhaps you are in a position to influence the choice of venue: the place where you are going to meet. If so, would you prefer to:
be on your own ground / on home ground (in your own offices);
go to see the other side on their ground (in their offices);
meet on neutral ground, for example in a hotel?
f) If you are negotiating as part of a negotiating team, consult your colleagues about points a) to e) and allocate roles and responsibilities.'
Organize preparatory meeting with the head of manufacturing and head of purchasing to discuss strategy.
Persuade the representative of the counter part to come to our office.
Principal objective: delivery of first 20 engines in 6 months, other objectives: flexible payment, strong quality guarantees, price less important, but aim for US 500, 000 per engine, find out more about the priorities of thr counterpart.
Rumour says the counterpart is in financial difficulty, they badly need orders.
If specifications are good, a higher price is possible and acceptable.
The counterpart is well-known in the industry for its strong negotiating techniques.
Use the phrases of the beginning of the negotiations in the accordance with the negotiating scenario.
Negotiating scenario.
Meet and greet representatives of the other company and introduce your colleagues.
Offer coffee and small talk. Try to create a relaxed atmosphere.
Go to the meeting room and suggest that you get down to business.
Have a clear agenda and a timetable.
First, give the background to the negotiations. Talking about the situation is a good way of reminding people of key facts and issues.
Then kick off the negotiations themselves, perhaps by finding out more about the priorities of the other side (the things they think are most important) or talking about your own requirements.
As you all probably know, Mr Watanabe and I met at the Aerospace Trade Fair in Frankfurt last year and we had a very interesting discussion about the possibility of our two companies working together.
I believe you're flying back on Friday evening, so that gives us three days. I think two days should be enough to cover all the points. On the third day, Friday, if we have an agreement, I'll ask our lawyers to finalize conditions for the contract with you.
Mr Watanabe, good to see you again. How are you? Let me introduce my colleagues: Sandra Lisboa, our chief purchasing officer, and this is Fernando dos Santos, head of production at Xania.
Shall we go to the conference room and make a start?
Well we've looked at the potential market for our new plane, and it looks as if we will need 100 engines over the next three years.
Would you like some coffee or tea, or would you prefer juice? How was the flight?
