Practical Assignments

1. Fill in the missing words:

We have been given your name ______ our associates ______Howard & Co. ______ Carlisle, who ______ us that you have been _______them with stationery ______a number of years.

There is a ______ demand here ________Edinburgh _______the qualities you ______, and we believe we could ________ large orders ________ you if your _______are competitive.

_______you please send us your illustrated ________, together with your _______ list and details of your ______of business.

We look forward to ________ _______you.

2. Match these words with their definitions

a) catalogue 1) details of conditions of sale

b) trade discount 2) price reduction to a company in the

same business

c) order 3) a small amount of a product offered

free to a potential customer

d) quantity discount 4) book giving details of items for sale

e) sample 5) request from a customer to supply

goods

f) terms of trade 6) price reduction for a large order

3. Rewrite the following questions in a less direct form, beginning with the words given.

Examples

What are your terms of trade?

Please let us know what your terms of trade are.

Are you able to offer us trade and quantity discounts on large orders?

Could you also tell us if you are able to offer trade and quantity discounts on large orders.

1. Could you send me a copy of your latest brochure?

I would be grateful_________________________________

2. How much discount will you give on orders of 5,000 units?

Could you please tell us _________________________________

3. When can we expect to receive the cheque?

I am writing to enquire___________________________________

4. Would you like us to arrange an appointment with one of our representatives?

Please let us know________________________________________

5. Has Mr. Crane returned from the Menswear Exhibition yet?

Do you happen to know______________________________________

6. Does your company export to South Korea?

Could you tell us____________________________________________

4. John Phillips is telling his secretary what to write when she types out the day’s letters. Change his instructions into an acceptable form for business correspondence.

Example

J. P. Ask them for a cash discount.

Sec Could you offer us a cash discount?

1 Ask for more information about prices.

________________________________________________________________

2 We’re out of stock at the moment. Ask them to try again in two weeks.

_________________________________________________________________

3 Say that we want these items delivered in three months.

________________________________________________________________

4 Ask them to send us a catalogue and price-list.

________________________________________________________________

5 Find out what their terms of trade are.

________________________________________________________________

6 Tell them to get in touch with us if they can’t deliver the goods before Friday.

________________________________________________________________

7 Say that we’d like them to send someone here to give an estimate.

________________________________________________________________

8 Find out if we can get twenty units on approval

________________________________________________________________