Тема: “Business Correspondence ” план

1. Работа над активным и тематическим материалом.

2. Работа с текстом “Business letters”.

3. Выполнение лексических упражнений.

4. Составление резюме.

Задания

Ex. 1. Read and translate the text:

Business Letters

Letters are the most common form of intercultural business correspondence. Rules and traditions of correspondence vary in time but some basic principles of a commercial letter remain unchanged. Intercultural business writing depends on the subject and purpose of your message, the relationship between you and the reader, and the customs of the person to whom the message is addressed.

Business letters include all kinds of commercial letters such as letters of inquiry, order letters, confirming an order, letters of claim and complaint, cover letter, letters requesting and providing information, reminder letters, personal business letters, replies to those of mentioned above, etc.

A business letter should be as short as possible (better up to 1 page), intelligible, polite, and its language must be simple. A private business letter is written by hand, but if a letter is sent by an organization it is typed on the form of this organization with letter-head printed typographically.

A letter is composed of the following elements: heading, date, receiver's address, salutation, text, signature, etc.

Golden Rules for Writing Letters

l. Give your letter a heading if it makes it easier for the reader to understand your purpose in writing.

2. Decide what you are going to say before you start to write or dictate a letter, because if you do not do this the sentences are likely to go on and on and on until you can think of a good way to finish. In other words you should always plan ahead.

3. Use short sentences and paragraphs (not more than eight to ten lines).

4. Put each separate idea in separate paragraph. Number each of the paragraphs if it helps the reader to understand better. Leave a line space between each paragraph.

5. Use short, precise words that everyone can understand and say exactly what you mean. Do not break words at the end of a line.

6. Short forms are not used in business letters.

7. May produce a bad impression if there are mistakes in grammar, punctuation and spelling. Your letters should be correct.

8. It is polite to answer the letter that day when you have received it.

9. Think about your reader. Your reader:

• must be able to see exactly what you mean: your letters should be clear;

• must be given all the necessary information: your letters should be complete;

• is probably a busy person with no time to waste: your letters

• should be concise;

• must be written in a sincere, polite tone: your letters should be courteous.

Ex. 2. Read and remember:

In business letters, you should always be polite.

You should make requests rather than give commands:

Command: Tell me about your job conditions.

Request: Would you please tell me more about your job conditions?

Here are some suggestions used in polite requests:

Could you possibly… If possible, could you …

I would appreciate it if you would … If you have the time …

I would be grateful if you could … Would you please …

If it is not too much trouble … Would you possibly …

Ex. 3. Alter these commands into polite requests. Use a different expression for each sentence using the prompts above.

Example: Ask your office representative to call me. – I would appreciate if your office representative calls me.

1. Send me a brochure about your new car models.

2. Give me your most current prices.

3. Tell me when the tickets are available.

4. Fax me a list of our company’s clients.

5. Provide us the information and materials concerning last conference.

6. Submit the report on the fifteenth of every month.

Ex. 4. Complete the sentences in this letter. Use the words given in brackets (registration, interest, hesitate, enclose, brochure, forward, conference, City of London).

Dundee Police Constabulary

Principle Department

155 Entry Road, Dundee, SL371

Tel. 081-673-7754 Fax. 081-673 6679 e-mail: police @ dundee.net

Javier Perez 23^rd August, 2007

Police Staff College

40 Duke Street

London WIA 2DW

Thank you for your ______in our eight annual Measures to Combat Terrorism conference. Further to your recent inquiry, I am delighted to ______ the brochure for the conference, which will take place in Scottish Police College, Melrose, from October 2-5, 2007.

This year our guest speaker will be Sir Robin Creswell, MP, formerly Deputy Prime Minister and Commissioner of the ________ Police Force.

The enclosed ________ gives full details on the structure of the ________, however, if you would like to discuss your specific requirements, please do not __________ to contact me. So if you, or your colleagues, are considering attending, please complete the enclosed _________ form and send it to me, without delay, at the address above.

I hope that you will be able to join us. Look ________ to receiving your reply soon.

Yours sincerely,

Jane Blackmore

Jane Blackmore

Conference Coordinator.

Ex.5. Decide which letter is of which style (blocked, semi-blocked or unblocked). Arrange the letters in order of formality. Which is the most formal and which is the least formal letter? Discuss what makes a letter more or less formal.

A).

Association of Attorneys

55 Lakeshore Drive

Chicago, IL 60683

Ms. Joanne Way

East Conference Center

412 Bellevue Lane

Los Angeles, CA 91335

22^nd September, 2015

Subject: Training seminar

Dear Ms. Way,

In our telephone conversation yesterday, we discussed our plans to conduct out training seminar at your conference center. I would like to confirm the following information.

The conference will take place November 3-4. We expect approximately 150 attorneys to attend the conference. We will need one large hall for the welcome speech and three break-out rooms.

I also look forward to receiving your price list by next Monday. Please call me if you need additional information.

Sincerely yours,

Frank Feder

Frank Feder

Events Manager

B).

Security Now. com

3145 Theatre Road, North RR4

Palm Coast, Florida 32145

Mr. John Stevens

Vista Prix Company

22 Park Ave. New York, NY 100075 27 November, 2015

Dear John,

Gratefully and sincerely I’d like to thank you in this day for your attention and help in establishing of our new agency in your city.

Thank you for referring us to MNG Systems Inc. It’s very interested in our security alarm systems and needs security not only in its Palm Coast warehouse but also in storage centers in Norton and Berkeley.

I hope to see you soon so I can thank you personally. I hope to cooperate with you in further. Send my greetings to Susan and children.

Best wishes, Peter Long

Manager

Russian Lawyers Federation

12 Moskowskaya St., Moscow, 01 209 Russia

Phone (044) 3457436 Fax (044) 34509945

Program Coordinator

Belgium Lawyers Association

1647 West Lake St.

Moorsele, Belgium

18 March, 2015

Dear Sir,

On behalf of the Russian Lawyers Federation I would like to thank you very much for your invitation to take part in the Lawyers Association International Conference. After our conversation with Mr. Nair we send you this letter concerning our possible participation at your conference.

We should tell you that the Belgium Embassy requires the original invitation for our group. We would be grateful if you send it to pass through visa formalities.

We expect to hear from you in the near future.

Yours faithfully,

Serhiy Voloshyn

Serhiy Voloshyn

Vice-President

Russian Lawyers Federation

Рекомендуемая литература:

Основная

1. Алексеева Т.К., Дарская В.Г., Журавленко К.В., Пикалова Л.А. Деловой английский.English for Business. Часть 1-2: Учебник английского языка. М.: Вече, 2002. – 640 с.

2. Андрюшкин А.П. Business English. Деловой английский язык: Учебное пособие. – 3-е изд., испр. и доп. – М.: Издательско-торговая корпорация «Дашков и К», 2008. – 332 с.

3. Бондар Т.І., Кириченко З.Ф., Колесник Д.М., Дєгтярьова Л.П., Шпак В.К. Англійська мова для аспірантів та наукових співробітників. Навчальний посібник. – Київ: Центр навчальної літератури, 2005. – 352 с.

4. Памухина Л.Г., Глуховская А.Г., Сочилина З.И. Деловой английский. English for Business. Часть 3: Учебник английского языка. М.: Вече, 2002. – 336 с.

5. Серена Мердок-Стерн. Деловые приемы и встречи на английском: визиты, сотрудничетво и профессиональные контакты: учеб. пособие/ Серена Мердок-Стерн; пер. с фр. И.И. Максименко. – М.: Астрель: АСТ, 2005. – 126 с.

6. Business English. Деловой английский язык: Учеб. пособие/ Сост. Е.В. Пинская. - 3-е изд., испр. – К.: Знання, 2006. – 182 с.

7. Mallor J.P. Business Law. Publisher: McGraw-Hill/Irwin;14 edition,2009.-1600 p.

Дополнительная

1. Аммазова Л.А. Как научиться говорить по-английски: Учеб. пособие. – 2-е изд. испр. – М.: Высшая школа, 1980. – 224 с.

2. Хорнби А.С. Оксфордский интенсивный английский для взрослых. В 3 кн. – М.: АО «Буклет», 1991ю – 248 с.

3. American English for everyday and Academic Use. Санкт-Петербургская кафедра иностранных языков Российской академии наук. Санкт-Петербург. Академический проект, 1996.

4. Schaffer R., Agusti F. International Business Law and Its Environment. - Hardcover, 8th Edition, 2011. – 768 p.

Практическое занятие №5