МИНОБРНАУКИ РОССИИ

МОСКОВСКИЙ ГОСУДАРСТВЕННЫЙ УНИВЕРСИТЕТ ИНФОРМАЦИОННЫХ ТЕХНОЛОГИЙ, РАДИОТЕХНИКИ И ЭЛЕКТРОНИКИ

МИРЭА

Н.И. ЧЕРНОВА, Н.В. КАТАХОВА, Л.И. ПЕТРОВА,

Н.Б. БОГУШ.

Бизнес-английский язык. Feel free in your business english

УЧЕБНОЕ ПОСОБИЕ

для магистрантов всех направлений

МОСКВА МИРЭА 2015

УДК 811.111: 334:17

ББК 81.432.1+87.751.2

Б59

Утверждено редакционно-издательским советом МИРЭА

в качестве учебного пособия для магистрантов

Подготовлено на кафедре иностранных языков

Рецензенты: к.э.н. Т.Ю. Гавриленко, проф. Ю.И. Михайлов

Н.И. Чернова.

Бизнес-английский язык. Feel free in your business English: учебное пособие / Н.И. Чернова, Н.В.Катахова, Л.И. Петрова, Н.Б. Богуш. — М: МИРЭА, 2015. — с. 67

ISBN

Данное пособие содержит профессиональную бизнес-лексику, необходимую для формирования общекультурных и профессиональных компетенций в процессе межкультурной профессиональной коммуникации, а также построения речевого и неречевого профессионального поведения с учетом социальных норм поведения, обусловленных бизнес-культурой стран изучаемого языка. Учебное пособие предназначено для магистрантов всех направлений и нацелено на обучение логически верной и аргументированной устной и письменной речи в процессе делового общения. Оно также может быть рекомендовано в качестве дидактического средства для организации самостоятельной работы студентов и аспирантов по дисциплине «Деловой иностранный язык».

ISBN

© Чернова Н.И.,

Катахова Н.В.

Петрова Л.И.,

Богуш Н.Б.б 2015

© МИРЭА, 2015

Module I. Introductions When two people first meet they tell each other their names.

Useful language

For introducing people	Greetings
I’m …/ My name’s	How do you do?
I work for…	Pleased to meet you/ Nice to meet you.
He/she is in sales	Good to see you again
	Hi! You must be Mike
	Welcome to Russia.

Asking questions	Replying
Where are you from?/ Where do you come from?	I’m from
What’s the reason for your visit?	I’m here to ……
How is your business doing? /
How are things going in your department?	We are doing OK
Where are you staying?	I’m staying at (name of hotel)
What’s your hotel like?	The hotel is / My room is….
Did you have a nice trip?	There was a delay with the flight

Saying goodbye

See you later

Nice talking to you

Have a good day/ enjoy your visit

Conversations as examples

1. Mark: Good morning. I’m Mark. I’m a finance director. I work for a big media company.

Lucy: Hello, my name is Lucy, Lucy Dunkin. I’m a research analyst for an investment bank.

Mark: Nice to meet you.

Lucy: Let me introduce you to my colleague, /please meet my colleague, John Ross. He is my assistant.

Mark: Pleased to meet you, John. Where are you from?

John: I’m from London; I’m here to attend the conference.

2. Charles: Can you introduce yourself?

Jack: My name is Jack Keeley. I live in a small city in England near London called St. Albans. I have three teenage children and I run my own small business which works for organizations across the UK, where I help leaders to make decisions together.

Charles: Do you always shake hands when you meet someone?

Jack: I like to shake hands as I like people to feel welcome, to feel important, to feel valued, so yes.

3. B: Hello, Jim. This is our new intern, Paula Atkins.

J: Nice to meet you, Paula. I am Jim Davis, I work in sales.

P: Pleased to meet you.

J: How long will you be with us?

P: About three month, maybe longer

B: OK, Jim, see you later.

J: Bye, Paula, enjoy your visit.

B: Now, Paula, how about a drink? Tea or coffee?

Greet people in the class. Remember: you may greet a person either formally or informally. If you name a person by his first name, greet him informally. If you name him by his surname, greet him formally.

Talk about yourself.

Hello. My name is/ I am ……. . I’m from……. . I live in …… . I am married with two children, a boy and a girl. I run my own small business in / I work for an international engineering company/ I am in pharmaceutical business / I work in sales/ I am a director of public relations/ I am an IT consultant/ I work in Human Resources ….. .

Remember the profession names

Accountant, journalist, lawyer, manager, office worker, optician, personal assistant, executive, architect, artist, cashier, consultant, director, doctor, engineer, receptionist, research analyst, sales assistant, technician, telephone operator, trainee.

Complete the chart about yourself, and then introduce yourself to your fellow student.

Name …….	5. Job
City……….	6. Interests
Nationality………	7. Favourite sports
Marital status ……

As the first few seconds of a first meeting of new business partners are the most important to create the right impression, you may need some useful tips to follow:

• check your appearance just before you meet (let your dress be conservative)

• be ready to meet your partner at the appointed time

• greet your partner in a warm and friendly manner

• introduce everyone who is present or have them introduce themselves

• Speak clearly, especially when giving important information

• remember that foreign names are often difficult to catch

• Show interest in the other person by making eye contact when he/she is speaking

Read the following functions 1-8 and match them with the expressions a-h.

1. Greet someone you’ve never met before.

2. Greet someone you often meet.

3. Greet someone you haven’t met but you’ve had contact with him/her by phone or e-mail.

4. Greet someone you’ve met before, some time ago

5. Check someone’s name if you didn’t hear it very well.

6. Introduce yourself.

7. Introduce a colleague.

8. Ask someone what their name is.

1. Good to see you again.

2. I’m Jan Davis, the Human Resources Manager

3. I’m sorry I didn’t catch your name. Can you say it again?

4. I’m sorry; I don’t know your name.

5. Hi! How are you?

6. This is Frank Morris. He is in charge of exports.

7. Good morning. Pleased to meet you.

8. Nice to meet you at last.

Take turns to ask the questions. Answer your partner’s questions as fully as you can.

- Who do you work for?

- What type of company is that?

- What do you do in your job?

- What else does your job involve?

- What are you working on at the moment?

Try to use the following language when answering your partner’s questions

I work for…, I am an engineer, finance director in… I started in and now I work in… I am in charge of / responsible for … the overall performance of the group… I take the final responsibility for profits. I am responsible for the company’s accounting practice/company’s relationships with… It’s my job to answer questions…I report to… I manage a department … of the company… My job involves …I am a sales manager for… I do travel a lot on my business, I run my own small business, I have my own company, I manage a web team at an IT company, I work full time, I am a part-time worker, I work flexible hours, there is a lot of pressure in my job, I really enjoy working with my colleagues, I have/I don’t have enough time for my family.

You may also need: to attend meetings, to make phone calls, to make presentations, to negotiate deals, to show visitors around, to describe technical machinery or processes, to discuss figures, to read. To write, to socialize, to make decisions, to be team captain, to implement ideas or plans, to advise people, to solve complaint problems.

Now your task is: Make up a sample-based and coherent personal profile of yours, consider it well in terms of grammar and vocabulary. You are to incorporate 6 basic elements into it: your general studies, your English classes, your social life, your family issues, your working/studying environment, how to arrange them properly. Mind: it is a speaking point, so you are to recite your profile, but not to read it out!

Job applications

Be familiar with the recommendation offered

1. Preparation

It is to prepare carefully for a job application. You need to think about:

• Your own experience, interests, skills and personal qualities;

• The job and organization advertising it.

The key to effective job application is thorough preparation. You need to think and research - yourself and the job.

Start researching yourself thinking about the following areas: experience, interests, skills, personal qualities.

Experience:

Your notes on your experience should certainly include:

• Education

• Any professional training

• Periods of employment (include both part-time job and full-time one)

• Periods in which focused on a particular activity (for example, periods of foreign travels)

• Any voluntary work you have done.