- •Учебно-методический комплекс английский язык Основы профессионального речевого этикета агроинженера
- •1 Комплексная цель модуля
- •3 Уровень (c): знать, характеризовать и анализировать
- •2 Научно-теоретическое содержание модуля
- •2.1 Резюме на английском языке / Resume in English
- •Основные составляющие резюме на английском языке
- •Составление резюме на английском
- •2.2 Методика составления делового письма Адреса в Англии и Америке имеют следующий вид:
- •Письмо-запрос (Enquiry letter)
- •Письмо-предложение (Offer)
- •Заказ (Order).Подтверждение и отклонение заказов. (Confirmation and Refusal of Orders).
- •Text a your cv (curriculum vitae)
- •Adjectives
- •Language development
- •City models
- •Strawberry field company
- •Writing
- •Text b a cover letter
- •Language development
- •Writing
- •Verbs used to talk about general preferences are usually followed by another verb ending -ing
- •3.2 Exhibitions
- •3.3 Telephoning
- •I'd like to speak to Max Reed, please.(1)
- •Hi, Max. Simon here.(2)
- •Making sure you understand
- •Ending a call
- •I'd like to speak to Max Reed, please.
- •Hi, Max. Simon here.
- •Would you like to leave a message?
- •Have we covered everything?
- •Anyway, thanks for calling.
- •7) Sorry, I can't hear you very well.
- •8) I'll just go outside.
- •9) If you are calling about an existing order, please press 1.
- •Language development
- •I'll give him the message when I see him.
- •3.4 Enquiry
- •An enquiry
- •Language development
- •Exercise 1. Read the letter. Identify and translate the main parts of it:
- •Inside address (компания и адрес получателя)
- •Vocabulary practice
- •Speaking
- •Offer without obligation
- •Vocabulary notes
- •Text b. The reply of Belagroservice ran as follows:
- •Text c. Discussing the Offer
- •В предложениях (офертах), которые делаются без обязательства, употребляются следующие выражения:
- •Language development
- •Its capacity is much higher than the capacity of similar/ prompt models.
- •The guarantee does not agree/apply to quick-wearing parts.
- •Speaking
- •Vocabulary notes
- •For and on behalf of the Buyers Nikitin, President of Belagroservice
- •Vocabulary practice
- •(B) Exercise 6. Change these sentences according to the given models:
- •Speaking
- •4.1. Приложение 1. Telephoning on the phone
- •A job vacancy
- •Business calls
- •4.2. Приложение 2. Лексический минимум для делового общения
A job vacancy
Victor: Was watching TV when the telephone rang.It was his American friend Dick Jones.
Dick: Victor,I hope I'm not calling too late.
Victor: No,Dick.I was watching television. How are you?
Dick: I am fine.I'm calling you at such a late hour because there is good news for you.An hour ago, I spoke to a friend of mine.He's on the board of directors at "A & B Instrument Company".They have an immediate opening for a software programmer.They are looking for a specialist in this field.I told my friend about you.He wants to know if you can come tomorrow for an interview. You shouldn't miss this opportunity.
Victor: Dick,you are absolutely right. I agree with you completely.I realize that I should see the interviewer;but what about my job at the gas station?
Dick: Oh,come on.Don't tell them where you are going.Just tell your supervisor you have some personal business to attend to.Promise him to make up the time.
Victor: That makes sense,Dick.But I'm a bit afraid because of my poor English.
Dick: Stop worrying about it.All you have to do is to explain your previous experience.You can do it perfectly well.You've to show your experience but not English stylistic subtleties.Even a few grammatical‚ errors won't harm you.I'm sure you'll feel at ease with the interviewer.
Victor: I hope so.But I'm still confused about the use of English tenses.Nevertheless I've made up my mind.I'm going to see the interviewer
Dick: Okay.Would you write down the address?
Victor All right.I'm listening.
Dick: 620 Broadway, 25th floor.Ask for personnel.Don't leave home without your resume. Good luck
Victor: Thank you, Dick.
Business calls
Boris Rudakov: Good morning (good afternoon).May I speak to Mr.Wood?
Secretary: He is not in right now. Who is calling, please?
B.R.: This is Boris Rudakov.I have a letter from Mr.Wood asking me to call him for an interview appointment. He has my resume.
Ecretary: Isee. Mr. Wood is out lunch right now (in a meeting right now) but I expect him back very shortly.
B.R.: At what time would you suggest that I call back?
Secretary: He usually gets back to the office about two o'clock. May be it would be better if I have him call you What's your telephone number?
B.R.: (718) 459-3243. - (718) 459-3243.
Secretary: Thank you, Mr. Rudakov. As soon as he's back, he will return your call.
B.R.: Thank you.
Secretary: Good-bye.
* * *
Secretary: Good morning(good afternoon). Could I speak to Peter Orlov?
P.O.: Speaking.
Secretary: This is Mary Thomas of Metro Data Control. I'm Mr.Dillon's secretary. He's interested in your letter and resume and would like to see you.
P.O.: Fine.I would like very much to speak to him.
Secretary: Let's set up an interview appointment.
P.O.: Okay.
Secretary: How about tomorrow at 10 A.M.
P.O.: That's Okay with me.
Secretary: We are located on 516 Fifth Avenue, 7th floor.Do you know how to get there?
P.O.: Yes,I hope so.I guess I can take the F train.Where should I get off?
Secretary: You should get off at 42nd Street.From there you can
walk.It will take you not more than five minutes to get to our place.
P.O.: Would you mind repeating the address?
Secretary: 516 Fifth Avenue.7th floor. Ask for personnel.
P.O.: Thank you.
Secretary: You are welcome.See you tomorrow morning.
* * *
Secretary: Blake and Co. Good morning!
Voronin: Good morning! This is Voronin of Belacar Joint Venture. I`d like to speak to Mr. Blake.
Secretary: Just a moment, please.
Blake: Blake speaking.
Voronin: Good morning, Mr. Blake. I`ve got an enquiry for chemical equipment from my company. We are interested in your new model. I`d like to have your latest catalogues and quotation.Could I meet you at our Joint Venture on Monday?
Blake: Oh, I`m very busy on Monday. How about Wednesday morning at ten o`clock?
Voronin: Good. See you on Wednesday. Good bye!
* * *
Secretary: Good morning. Mr. White`s office.
Belov: Good morning. I`m Belov of Belacar Joint Venture. I`d like to speak to Mr. White.
Secretary: He is not here at the moment. Could I take a message for him?
Belov: Yes, could you tell him Mr. Belov phoned and wanted to speak to him about our offer for “Lada” cars?
Secretary: Certainly, Mr. Belov.
Belov: Thank you. Good-bye.
Secretary: Good-bye.
* * *
Secretary: Good afternoon. Belacar Joint Venture.
White: Good afternoon. This is White calling. Could I speak to Mr. Belov?
Secretary: Just a minute, please.
Belov: Good afternoon, Mr. White. How are you?
White: I`m fine, Mr. Belov. How are you?
Belov: Pretty well too, thank you.
White: Mr. Belov, I`d like to tell you that the cars which we bought from you two years ago were of high quality and met our customers` requirements.
Belov: Glad to hear that.
White: This year we`d like to buy from you too. I`d like to meet and discuss some business matters.
Belov: Very well. Could you come to Belacar Joint Venture on Friday at 10.30?
White: Yes, I think so. See you on Friday then. Good-bye, Mr. Belov
Belov: Good-bye.
