- •Учебное издание Английский язык
- •680042, Хабаровск, ул. Тихоокеанская, 134, хгаэп, риц
- •Предисловие
- •Read the article and translate it into Russian. Tourism today Facts and challenges
- •Give English equivalents of the words and words partnerships used in the text.
- •Match the words with their definitions.
- •Answer and discuss the questions.
- •The development of tourism
- •1. Read the text and translate it into Russian.
- •Give English equivalents of the words and word combinations used in the text.
- •2. Match the terms with the definitions.
- •3. Fill in the blanks with the words given below.
- •1. Read and translate the text. Types of tourism
- •3. Match the terms with the definitions.
- •4. Fill in the blanks with the words given below.
- •1. Read and translate the text. People in tourism
- •Give English equivalents of the words and word combinations used in the text.
- •3. Match the terms with the definitions.
- •4. Fill in the blanks using the words given below.
- •The Role of Tour Operator
- •Read the article and find the answers.
- •Putting a package together
- •Answer the questions.
- •1. Read and translate the text. People in hospitality
- •2. Give English equivalents of the words and word combinations used in the text.
- •3. Match the terms with the definitions.
- •4. Fill in the blanks with the words given below.
- •1. Read and translate the text. Hotel services
- •2. Give English equivalents of the words and word combinations used in the text.
- •3. Fill in the blanks with the words given below.
- •1. Read and translate the text. Types of hotels
- •2. Give English equivalents of the words and word combinations used in the text.
- •3. Match the terms with the definitions.
- •4. Read the extract from the brochure and fill in the gaps with the following words. The first one has been done for you.
- •Promotion and marketing in tourism
- •The marketing process in travel and tourism
- •6. Marketing Terminology. Match 1-9 with a-I to produce nine marketing tips.
- •Analyzing your product
- •1. A swot analysis is a basic technique in marketing. The ‘s’ means ‘Strengths’. Do you know what the other three letters mean?
- •3. Tick the features that she mentions in the table below.
- •Tourist motivation
- •2. Match the words with their definitions.
- •3. Read and translate the text into Russian. Old and new tourism
- •4. Use information from the text to complete these tables.
- •Unit2 Business letter writing
- •Letter format
- •1. Координаты отправителя письма
- •2. Дата составления письма
- •3. Координаты получателя письма
- •6. Приветствие
- •Inquiries and replies
- •Reservations and replies to them
- •Complaints and replies
- •With the service to draw your attention
- •Dear Sir My husband and I have recently returned from one of your Golden Group holidays in Tunisia.
- •Curriculum Vitae and Cover Letters
- •1. Personal Information
- •4. Work Experience
- •5. Special skills
- •6. References
- •Curriculum vitae
- •Education
- •Intern Supervisor
- •International cultural representative
- •Interests
- •Referees
- •Cover letter
- •Оформление e-mail
- •However on arrival; 2. As a result; 3. At our expense; 4. To organize our own entertainment; 5. To draw your attention; 6. With the service; 7. Look forward to hearing from you
- •Unit 3 On the telephone
- •Contents
- •Sources
2. Give English equivalents of the words and word combinations used in the text.
Работник службы приёма и размещения; отдел бронирования, приёма и размещения и расчётов с гостями отеля; быть ответственным за что-л.; регистрация; приветствовать гостей; закреплять номера (в отеле); выполнять формальности; кассир; консьерж (портье); организовать обзорную экскурсию; управляющий отелем; управленческая должность; гостиничная цепь; хозяин или управляющий гостиницы; гостеприимство; устанавливать политику гостиницы; отдел; разбираться с жалобами; управляющий, проживающий в отеле; ночной управляющий; заместитель директора, управляющего; шеф-повар; персонал (штат); управляющий ресторана; управляющий по снабжению; управляющий по сбыту; управляющий производством; управляющий персоналом; подчиняться кому-л. (отчитываться перед кем-л.); генеральный директор.
3. Match the terms with the definitions.
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g) a person in a restaurant who takes orders and brings food to customers |
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h)a person in a hotel who cleans guestrooms and changes bed and bath linen
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4. Fill in the blanks with the words given below.
a travel agent the resident manager the assistant manager the restaurant manager |
cuisine the check-in the chef chain |
hotelier the concierge the receptionist
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1. _________ works at a hotel’s information desk.
The hotel manager may work in a hotel ___________ or in an individual hotel.
3. ___________ is the hotel manager who permanently lives in the hotel.
4. ___________ registers hotel guests and assigns rooms to them.
5. In a large hotel the hotel manager is a professional _____________.
6. ____________ is in charge of the restaurant policy and operations.
7. The receptionist is in charge of ____________.
8. The concierge can act as _____________.
9. __________ works in the food and beverage department of a hotel.
10. __________ manages the hotel when the general manager is not present.
11. In an individual restaurant the restaurant manager decides on the type of__________.
Assignment 7