- •Національний лісотехнічний університет України Кафедра української та іноземних мов
- •Introduce met this first
- •I am afraid This is I′ll ring back
- •Information about your education is often required:
- •In the text.
- •In the text of exercise 8.
- •1. Read and memorize the following words:
- •2.Remember the following notes on letter writing:
- •3. There are some common abbreviations in business correspondence, such as:
- •4. Read and discuss the text:
- •6.Divide these words into two groups and give each one the title:
- •7.Remember the following structure of a Business Letter:
- •8. Name each part of the letter below:
- •9. Read and discuss the letter:
- •10.Answer the questions:
- •11.Choose the correct word or partnership to complete each opening to a
- •12. Use these words to complete the gaps in the sentences. Then decide if they come from the beginning or end of a letter:
- •Information enclose possible letter advertisemtnt Wishes receiving forward
- •13. Now choose from the sentences above to complete the gaps in these letters:
- •14. Work in pairs. Here are three extracts from letters that break some rules.
- •Decide what is wrong with each one and underline any mistakes or faults.
- •15. Write a letter to your foreign partner. In your letter:
- •1. Read and memorize the following words:
- •2.Match the words and word combinations in column a with their English equivalents in column b:
- •3. Read and discuss the text: Business correspondence
- •4. Read and discuss:
- •Words and phrases:
- •6. Translate this letter into English:
- •7. Think of a firm you would like to have and write down a letter of introduction of the firm.
- •Inquiry
- •8.Read and discuss:
- •9. Answer the questions on the text:
- •Words, phrases and patterns used in inquiries:
- •Inquiry Letter
- •11.Fill in the blanks with the necessary words in brackets:
- •12.Read and discuss:
- •Phrases and patterns used in replies to inquiries:
- •14. Look back at the inquiry letter in Exercise 9 of this unit. Write down the reply to this inquiry letter .
- •15. Read and discuss the samples of formal letters:
- •16. Work in groups. Use the information of the Exercise 15 and write down your own formal letters.
- •Read and memorize the following words and word-combinations:
- •2. Match the words and word combinations in column a with their English equivalents in column b:
- •3.Choose from these verbs to complete the sentences below. Remember to use the correct form of each verb:
- •4. Here are some tips for speaking in meetings. Which ones do you agree with?
- •5. Read and translate the text: Make meetings work for you
- •6. Read the text and complete the following chart:
- •8. These word partnerships are missing from the memo. Can you put them in
- •9. Look at this agenda and answer the questions:
- •11. Look at the headings. Find two phrases in the dialogue which do each of these things and write them under the headings:
- •12. Work in groups. You have decided to hold a meeting to plan social events for next term:
- •1. Read and memorize the following words and word-combinations:
- •2. Match the words and word combinations in column a with their English equivalents in column b:
- •3. Complete the sentences with the words and phrases from the box:
- •4. Here are some “rules” for preparing a presentation. Match the first sentence of each paragraph (1-6) with the paragraphs (a-f). Translate:
- •5. Read and memorize the Presentation Procedure:
- •Introduction вступ
- •6. Part a: You have to give a presentation. Here are some things to do at the beginning of a presentation. Number them in the order you would do them:
- •7. The speaker used these phrases in the rest of the presentation. Write the number of each phrase under the correct heading:
- •Introduction ……………………………..
- •8. Work in pairs. Look at some ways of ending a presentation. Which ones do you think are good ways of ending? Which are not good? Why?
- •9. Imagine you have to give your presentation tomorrow. Think about what you will say. Remember, if you read your presentation, it won`t sound natural. Make notes to help you speak naturally.
- •10. Work in groups. You are going to give your presentation. Use the information on introductions and conclusions in this unit and follow these steps.
- •1. Read and memorize the following words:
- •2.Match the words and word combinations in column a with their English equivalents in column b:
- •4. What do you think?
- •How to be a good negotiator
- •Read the text and summarise the main points as a list of guidelines on negotiating: The Art of Negotiation
- •6. Match the words with the definition:
- •8. Arrange these phrases Jose uses at the beginning of the negotiation in the correct order.
- •I believe you`re flying back on Friday evening, so that gives us three days. I think two days should be enough to cover all the points. On the third day,
- •9. Match the replies (1-6) to the probing questions (a-f) in d:
- •10. Use expressions from e to complete these extract:
- •1) Read both dialogues and complete the following table:
- •2) Read the dialogue 1 again and decide which of the following statements about it are true:
- •3)Read the dialogue 2 again and decide which of the following statements about it are true:
- •12. Role-play: Negotiation
- •1. Read and memorize the following words:
- •2. In the two columns match the words on the left with those on the right to make word partnership about travel:
- •3. Now use some of your partnerships from exercise 2 to complete these dialogues. Translate them:
- •4. Look at the headline of this lesson. Write five questions you would like to ask about business trip.
- •5. Read and translate the text and see if you can find the answers to your questions. Can you guess the answers to your other questions? Business Trip
- •6. Read the text again and choose the best answer for each of the following questions:
- •7. Work in groups and discuss these questions:
- •8. Mark Dean is visiting Spain next week. This is his itinerary:
- •9. Complete this table:
3.Choose from these verbs to complete the sentences below. Remember to use the correct form of each verb:
Lesson 9. Business Meetings.
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take send have chair get discuss call receive
I`ve ………. this meeting to talk about the changes to our overtime policy.
Karen can`t come to this morning`s meeting. She ………. her apologies.
Can we ………. started? I don`t want to be here all day.
I`ve asked Jens to ………. the minutes at today`s meeting.
There are four main points to ………. today.
Can we ……… a short break now?
Has everyone ………. a copy of this morning`s agenda?
The MD was ill so Henri had to ………. the budget meeting.
4. Here are some tips for speaking in meetings. Which ones do you agree with?
Only speak if you have something important to say.
Let people finish their point before you speak – never interrupt.
On your turn, speak for as long as possible.
It`s OK to interrupt someone.
It`s OK to make grammatical mistakes, as long as people understand you.
5. Read and translate the text: Make meetings work for you
Do you dread meetings more than Monday mornings? Do you find them boring, unproductive and far too long? Meetings are central to most organizations: people need to know what their colleagues are doing and then take decisions based on shared information and opinions. How well you present yourself and your ideas and how well you work with other people, is crucial to your career.
Running a meeting
Only call a meeting if you (and your colleagues) are quite clear about its purpose. Once you are certain of your objective, ask yourself whether it could be better
Lesson 9. Business Meetings.
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achieved through alternative means, such as a memo. Meetings called on a routine basis tend to lose their point. It`s better to wait until a situation or problem requires a meeting. If in doubt, don`t waste time having one.
If you are sure a meeting is the solution, circulate a memo several days in advance specifying the time and place, objectives, issues to be discussed, other participants and preparation expected. Meetings should be held in the morning, if possible, when people are usually more alert, and should last no more than an hour. Six is the optimum number of participants for a good working meeting. Inviting the whole department (more than 10) increases emotional undercurrents such as, “Will my suggestions be taken seriously?” Larger meetings can be productive as brainstorming sessions for ideas, provided participants can speak freely without feeling they will be judged.
A successful meeting always leads to action. Decisions should take up the bulk of the meeting minutes, including the name of the person delegated to each task, and a deadline for its completion. Circulation the minutes after the meeting and again just before the next one.
Draw out quieter members of the group. Encouragement helps create a relaxed and productive atmosphere. Do not single out any individual for personal criticism – they will either silently withdraw, upset and humiliated, or try to come up with excuses rather than focusing on the problems in hand. Save critical comments for a private occasion.
If you`re talking for more than 50 per cent of the time, you`re dominating the meeting.
Attending a meeting
However informal the meeting, it always pays to prepare a few key points in note form to put across or discuss. If you`re unprepared, you will not be able to concentrate on what your colleagues are saying and others are less likely to listen to you because you will either waffle or sound hesitant.
Lesson 9. Business Meetings.
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Don`t memorise notes or read them out like a sermon. This inhibites your natural gestures: the eye contact and body language that is essential to effective communication.
If you cannot answer a question, don`t be afraid to say, “I don`t know but I`ll find out and get back to you by …” (give a definite date).
Phrase your criticisms and proposals positively. Seek to offer solutions rather than to complain.
Arrive early and sit close to the chairperson to ensure that you aren`t ignored. If you`re late, apologise and find a seat quickly and quietly. Don`t try to sneak in as if you`re invisible.