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III. Speaking.

Exercise 8.

A. Introduce the staff of your company, using phrases:

Let me introduce my staff to you. This is

He(She)is

I'd like you to meet He (She) is

May I introduce to you. He (She) is

Here are some personal qualities you may use while introducing your staff:

open-minded, loyal, reliable, well-organized, dynamic, adaptable, accurate, punctual, honest, self-motivated, good at making decisions and solving problems, active, hard-working, responsible, good at team work and others.

B. Ask a representative of a foreign firm:

  1. What company he represents; about his official position in the company; what country (town) he comes from.

  1. If he would like something to drink, offer him a cup of coffee (tea, juice).

  1. Ask him about his plans for tomorrow; fix an appointment for tomorrow; say "good-bye".

Exercise 9. Make your own dialogues on the topic “Meeting a business partner” according to the following plan:

  1. Meeting a partner at the airport.

  2. Conversation on business affairs at the office (introduce your staff concerning your speciality: experts in quality control in the State Inspection, engineers in standardization, managers in goods quality, engineers in Labour safety, etc., speak on your future cooperation)

  3. Arranging a meeting for the next day.

(Use the phrases (in a bold type) from the Ex. 5 and words and word combinations to the Unit1)

IV. Listening.

Exercise 10. Listen to the text:

In business, people have to deal in person with all kinds of people. You may have to use English when talking to different people within your company who don't speak your language: these may be colleagues or co-workers, superiors or subordinates — who may work with you in your own department, in another part of the building or in another branch. And you may also have to deal in English with people from outside the organization: clients, suppliers, visitors and members of the public. Moreover, these people may be friends, acquaintances or strangers — people of your own age, or people who are younger or older than you. The relationship you have with a person determines the kind of language you use.

This relationship may even affect what you say when you meet people: for example, it's not appropriate to say "Hi, how are you!" when meeting the Managing Director of a large company or to say "Good morning, it's a great pleasure to meet you" when being introduced to a person you'll be working closely with in the same team.

Remember that people form an impression of you from the way you speak and behave- not just from the way you do your work. People in different countries have different ideas of what sounds friendly, polite or sincere — and of what sounds rude or unfriendly! Good manners in your culture may be considered bad manners in another.

Remember also that your body language, gestures and expression may tell people more about you than the words you use.

Exercise 11. Give the title to the text.

Exercise 12. Say if the following statements are true or false:

  1. You don`t have to use English when talking to different people within your company who don't speak your language.

  2. The relationship you have with a person determines the kind of language you use.

  3. People in different countries have similar ideas of what sounds friendly.

  4. Good manners in your culture are as good in another.

  5. Your body language may tell people more about you than the words you use.

Exercise 13. Give advice to your friend going abroad for business using information you have listened.