2. Match the names of the departments (1-9) with the phrases (a-I) to make a short description for each department.

1 Sales and marketing a transports the products

2 Information technology b pays the salaries

3 Customer service c sells the products

4 Human resources d makes the products

5 Purchasing e looks after the computers

6 Production f thinks of ideas for new products

7 R&D g recruits new staff

8 Finance h processes orders from customers

9 Distribution I buys parts from suppliers

3. Work in pairs. Take turns to ask questions about different departments.

Which department pays the salaries?

4. Imagine you work in the human resources department of a manufacturing company. Give a short talk to some new employees.

• Decide what the company makes.

• Prepare the talk for some new employees. Explain what each department does. Don't write every word – just make notes.

• Change the partners.

GRAMMAR REVIEW

Can/could/may

5. Read the sentences, underline the Modal Verbs and translate the sentences in Russian.

Could I speak to the General Manager, please?

Can you put me through to Ms Bell, please?

Could you repeat the number, please?

I’m afraid, I can’t hear you well enough.

Must/should/ought

6. Read and translate the sentences.

1. Don’t tell anybody what I said. You must keep it a secret. You mustn’t tell anybody else.

2. Carol must get bored in her job. She does the same thing every day.

3. We haven’t got much time. We must hurry.

7. Match the statements and responses:

– I don’t like smoking. – I don’t see him often enough. – I’m in a difficult position. – The speed limit is 30 miles an hour, but Cathrine is doing 50. – Is john here yet?

– She shouldn’t be so reckless. She should not exceed the speed limit. – Not yet, but he should be here soon. – But I don’t think smoking should be banned. – You yourself should come and see him more often. – You shouldn’t worry. Things will work out by themselves.

8. Choose the right modal verb.

My dentist says I _________________ eat so many sweets.

1. can’t B. don’t have to C. shouldn’t

____________________you understand what I’m saying?

A. Can B. Should C. Must

_________________ I speak to Jane, please?

1. Could B. Must C. Shall

Your grandmother is ill. You _______________ be more attentive to her.

A. Must B. Ought to C. Can

9. Read the rules about traveling by plane. Fill in the blanks. Use the words below.

have to don’t have to can can’t

2. You ……………. fasten your seatbelt during take-off and landing.

3. You ……………. make calls from your phone in Business Class.

4. You ……………. use a computer during take-off and landing.

5. You …………….stow carry-on luggage safely.

6. You ……………. walk around when the seatbelt sign is off.

7. You ……………. pay for drinks on an international flights.

8. You ……………. pay for magazines or newspapers – they’re free.