Activities

1. M: Bournemouth 18233.

18233

N: Hello. This is Tom Piper here. Is Mary there?

50079

M: Hang on a minute. I'll see.

61443

N: OK.

88220

M: Hello. I'm sorry, but Mary's out.

74597

N: Oh! Could you take a message?

Tom Piper

M: Yes, of course. Just a minute. I need a pen.

Guy Black

Alan Heath

Nigel Thatcher

Chris Owen

2. O: Hello. Directory Enquiries. Can I help you?

Zurich/ 010411

P: Yes. Can I dial direct to Zurich?

Paris/ 010331

O: Yes sir, you can.

Rome/ 010396

P: What's the STD code number, please?

Chicago/ 0101312

O: It's 010411.

Teheran/ 0109821

P: Thank you.

3. Q: Hello. Radio Taxis.

the station

R: I'd like a taxi, please.

the airport

Q: When do you want it?

the hospital

R: As soon as possible.

the bus station

Q: Where are you?

the ABC cinema

R: On the corner of London Road and Strouden street.

Mr Johnson

Q: Where do you want to go?

Dr Steele

R: The station.

Mrs Taylor

Q: What's the name?

Miss Baker

R: Johnson. Mr Johnson.

Q: OK. Thank you.

4. S: Hello. International Service. Can I help you?

Madrid 654321

T: Yes, please. I'd like to make a three-minute to Madrid.

Lisbon 974483

S: What's the number, please?

Brussels 1678901

T: Madrid 65.43.21.

Athens 107233

S: What's your number, please?

Vienna 449505

T: Oxford 56767.

S: Please put $1.56 in the box and I'll call you back.

T: Thank you.

5. A: Directory Enquiries. Which town, please?

Directory Enquiries: 192

B: Oxford.

A: What name, please?

Reed. Clive,

7 High Street, Bath

B: Oxford University Press. Walton Street.

12345 (051)

A: That's Oxford 56767.

B: Thank you. Can you tell me the code for Oxford?

MacDonald & Co.,

A: 0865.

84 North Gate, York

B: Thanks. Goodbye.

23456 (0904)

Western Bank,

60 Ireland Road,

Liverpool

567 8901 (051)

6. C: MacDonald and Company. Can I help you?

Mr Walker

D: I'd like to speak to Mr Walker, please.

Accounts department

C: Mr Walker? Which departments is he in?

Miss Robbins

D: Accounts.

Sales department

C: Hold on…trying to connect you…all right …you're through.

Mrs Cole

Publicity department

Peter Brown

Marketing department

7. F: Number, please?

Joan Fitzgerald

G: Oh, I'd like to make a transferred change call.

Bill McQueen

F: Where to?

Sam Jenkins

G: Statford.

Anita Bendix

F: What number?

Karen Waverly

G: 17414.

Philip Hope

F: What's your name, please?

G: Joan Fitzgerald.

F: Can you spell that?

G: F-i-t-z-g-e-r-a-l-d.

F: … and where are you calling from?

G: 01-992-6636.

F: Right. Hold the line, please.

8. H: Who are you telephoning?

Speaking clock 8081

I: Nobody.

Weather (London

H: Well, why are you holding the phone?

Area) 01-246-8091

I: My watch has stopped.

Tourist information

H: I don't understand!

(London) 01-246-8041

I: I'm phoning the "speaking clock", listen… (At the third stroke, it will be 8.52 and 30 seconds.)

Business News

01-246-8026

9. A: Hello. May I speak to Mr Roberts?

B: Sorry, sir. Mr Roberts is not available. Is there any message?

A: No, thank you. I'll call back later.

B: Right. Good-bye.

10. A: Hello. May I speak with Mr Black for a minute?

B: Hold the line, please.

A: Thank you.

B: Sorry. There is no reply at his number.

11. A: Foreign Office. Good afternoon. Can I help you?

B: Good afternoon. I'd like to speak to Mr Tate.

A: What extension, please?

B: I think it's twenty three.

A: Thank you. (After a moment) You are through.

12. A: Good morning. May I speak to Mr Parsons?

B: Mr Who?

A: Parsons: P-a-r-s-o-n-s.

B: Oh, I see. Mr Parsons. I thought at first you said Marshall. Could you give me your name, please?

A: Yes, Stogov. S – for sugar, T – for Tommy, G – for orange, G – for George, O – for orange, V – for Victor.

B: Thank you, Mr Stogov, trying to connect you.

13. A: I'm sorry. I can't hear what you are saying. Could you speak up, please?

B: Hello, hello…Are you there?

A: Your voice is fading and there's some background noise interfering. Hello, hello…(No reply). Operator, we had a very bad connection and could scarcely hear each other. Then we were cut off completely. Could you help us?

Operator: Yes, sir. I'll try to do something about it.

14. A: International. Good evening.

B: Good evening. I want to book a call to Moscow for 10 p.m. My name is Grachev.

A: Good. What number are you calling from?

B: It's 843-1227.

A: Would you like to make it personal?

B: No. I just want a station-to-station call.

A: Thank you.

15. A: Number, please.

B: 437-8181. Can I have a personal call to Manchester 645-9302 with ADC, please?

A: Will it be on credit?

B: Yes, it will.

A: Who are you calling?

B: Mr Kapp.

A: Your number, please?

B: 01-193-4005.

16. A: I'm terribly sorry that you have been disconnected. I'll try to connect you again. (After moment.) There seems to be some interruption in our connection with Chicago. I'll call you back as soon as there is another circuit open.

B: Will it take very long?

A: It's hard to say. I'll keep working on your call and ring you as soon as I have your party again. It shouldn't be more than ten or fifteen minutes.

B: Thank you. I'll wait for your call.

17. A: Hello. I'm wondering if you could help me. I've been dialling 340-1908 for the past hour but I can't get through.

B: One moment, please. I'll check the line. (After a moment.) You are through now, sir. Go ahead, please.

A: Thank you.