Unit 2. BUSINESS CORRESPONDENCE. BUSINESS LETTERS. E-MAILS

For almost any letter written in English there is a general layout or format that is followed and several general components that are required.

1. Put the parts of a formal letter into the correct places.

2.

3..

4.

5.

6.

1.

7.

8.

9.

the greeting the topic the closing the date

the sender`s address the main part(body)

the sender`s signature and name

the receiver`s name and address

the signature…enclosures

2. Read the following letter and write a similar one. Analyze the rules of writing a formal letter. Book a single room for four nights next month. Ask for a room with a view of the sea, and ask for a brochure of the hotel.

The address is:

Cliff Road

Lyme Regis

Dorset RG6 8TY

A formal letter

17 Blundell road

Cromer

The Receptionist Norfolk MP2 60R

Clifton Hotel

Loughborough Road

Leicester LE7 9PO Always write the

post code at the

17 March 1993 end of the address

W tite Dear Sir or Madam

I f you do not know the

name of the person you Dear Sir or Madam

are writing to.

R emember! There are I would like to book a single room at your hotel

no short forms in a for the nights of 12, 13 and 14 April. Could I

f ormal letter. possibly have a quiet room with a bath? Could I…and

Could you…are

more polite than

I understand you have a restaurant. Could you Can…

This is the usual ending if tell me what time the restaurant closes?

we want a reply to a letter. Please let me know if you need a deposit or a

credit card number.

If you do not know the Thank you very much.

name of the person you I look forward to hearing from you.

a re writing to, write Youths faithfully

Yours faithfully, not

Yours sincerely.

Peter West