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35. Ladies and Gentlemen, The purpose of this letter to you - see if you want to assign us with their sales agent of your pumps and compressors in India. Over the years we have represented the well-known British company 'Smith & Co ° », which is opened in Delhi its own branch. We have extensive experience in selling machines of different types, and we are confident that we can sell every year a large number of your machine. If you appoint us your agent, we would receive a commission of 5% for the full amount of accounts on all products sold by us. You can learn about our reputation in the Indian national bank. They will provide you with all the information that relates to us. We are pleased to learn or acceptable to you our proposal. If "Yes", then we will be glad to know the conditions under which you are willing to work with us and receive your brochures and illustrated catalog. Sincerely yours,

36. Ladies and Gentlemen, We received responses from those organizations to which you referred in your letter of September 19, and if we agree on the conditions, we will give you the right to be our sole agent for two years, after which the agreement shall continue every year. The commission equal to 4% and will be paid for all sales transactions made by you. We are also willing to pay the other costs within reasonable limits. The attached our export catalog with price list and order forms. We are pleased to provide you with goods on credit, the amount of which shall not exceed $ 30,000. We will bill to you quarterly bill with payment upon presentation. Looking forward to get your first order. Sincerely yours,

37. Ladies and Gentlemen, We have received your letter of 15 October in which you propose to be our agents in Ukraine. Now we have full representation in your country and do not need additional agency services. If in the future the situation will change, we will contact you. Sincerely yours,

Претензії та їх врегулювання

38. Ladies and Gentlemen, We have received your letter of January 15, with an applied it to the letter of guarantee in connection with our order number 338. We must draw your attention to the fact that the warranty given by you in the amount of 10 months from the date of commissioning of equipment in Ukraine or 16 months from the date of shipment from London, however as according to § General Conditions of the order, the term fixed in 12 and 18 months, respectively. We turn to you with a letter of guarantee and please send us another letter, drafted in strict accordance with the terms of the order. Sincerely,

39. Ladies and Gentlemen, Goods for our order number 254, you receive 10.07 this year, has had to be delivered today, but no catalog so far, although we have received your notice of shipment. We were in a very awkward position in front of our customers, we promise to deliver goods to 15.07 this year. Please let us know what happened. Sincerely,

40. Ladies and Gentlemen, We reply to your letter of 10.07, which you write about non-delivery of the goods you tissues. We contacted the organization forwarder who informed us that your three boxes were delivered by mistake instead of Halifax to Montreal. We instructed our agents to send you the boxes at the first opportunity, ie, the m / v "Vyborg", which will go to Halifax 18.07 this year. We apologize for any inconvenience. Sincerely Yours,

41. Ladies and Gentlemen, Regarding our order number 30-20KS, which came two days ago, examined the contents of the box number 3, we noted that one of the calculators so damaged that it can not fix. The attached information surveyor. We would appreciate if you could replace a defective calculator us as soon as possible. Sincerely,

42. Ladies and Gentlemen, We have received your letter of 18.07, which you write about that due to stacking faults one calculator badly damaged. Due to the large number of orders, our packing department works overtime and is perhaps one of the boxes was issued without proper verification. Please accept our apologies for any inconvenience. Calculator suede sent today and should arrive to you later this week. Sincerely Yours,

43. Ladies and Gentlemen, In response to your letter of February 15, to announce that, unfortunately, we do not see a possibility to accept your proposal for a friendly settlement of our claim, as you suggested amount does not cover even half of our losses. We must draw your attention to the fact that during his stay in Kyiv your representative Mr. Harding we informed him of the amount of our claim, and he requested not to transfer the case to arbitration, assuring us that on his return to London he will take steps to the complete satisfaction of our claim. We now refer the case to Foreign Trade Arbitration Commission under the Ukrainian Chamber of Commerce in Kiev and appoint Mr. AD Nykytyuk our arbitrator. Sincerely,

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