- •Types of meetings
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Fill in the gaps in the exercise below with the appropriate phrase from the list.
- •1.2. The agenda
- •Instructions
- •Veering off track________________________________________________
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Study business idioms and use them in the sentences of your own
- •III. Fill in the gaps with an appropriate idiom.
- •I. Why an agenda is important. Consider the following items, expand them:
- •III. Discuss the following quotations:
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Choose the better of the two options to explain the idiom.
- •III. Match the idiom and its explanation
- •II. Read the table below. Comment on “Do’s and Don’ts of a Good Chairperson”. Dwell on the items provided in the table.
- •IV. Соmment on the following quotations.
- •1.4. How to participate
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. A) Study the following idioms and use them in the dialogues of your own.
- •I. Role Simulation
- •II. Comment on the following sayings concerning the role of a chairperson.
- •2.1. Presentations
- •2.2. Negotiations
- •Read the paragraph below. What is the aim of negotiation?
- •Negotiations: Distributive and Integrative
- •Read the paragraph below and identify the skills which are essential for an effective negotiator.
- •Read the text about some commonly used tactics and guess how they call them in negotiations. Explain your choice.
- •Explain what the words in bold type in the text mean.
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Complete the idioms below with the words from the box:
- •III. Match the idioms in Exercise II to these definitions.
- •IV. Complete the sentences with the idioms from Exercise II in the correct form.
- •V. Study the following idioms and make up your own sentences with them.
- •Work in pairs. Role play the dialogues according to the instructions provided in the table below.
- •Role Simulation
- •III. Comment on the following quotations
- •2.3. What makes a good negotiator
- •Match social styles below with their descriptions. Explain your choice.
- •Look up in the dictionary the adjectives in bold and provide their definitions
- •Now match four social types with the ways of treating and fill in the sentences taken from the text.
- •The phrasal verb to pin somebody down most probably means
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Complete the idioms below with the words from the box:
- •III. Match the idioms in Exercise II to these definitions.
- •IV. Complete the sentences with the idioms from Exercise II in the correct form.
- •V. Study the following idioms and make up your own sentences with them.
- •2) To go for broke - to risk everything in hopes of getting something. It can also mean to try very hard or exert much effort
- •Talking Point
- •I. Role Simulation
- •Comment on the following quotations
- •Scan the paragraph below. What elements are essential to conclude any diplomatic negotiations?
- •Skim the paragraph below and highlight the purpose of convincing, bargaining and concessions in the process of diplomatic negotiations
- •Scan the paragraph below and highlight the main difference between types of negotiations
- •Read the paragraph below and identify the skills which are essential for an effective negotiator
- •Introduce yourself
- •Survival Language
- •In(5) over(2) by(2) of(2) to(1)
- •Include, mention, look, turn, draw, point, focus, think, refers
- •Emphasizing
- •Softening
- •Very positive correct very well encouraging increasing
- •100 Topics for Presentations
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Read 7 ways to sabotage a first impression. Can you think of any other things you should avoid not to detract from your presentation?
- •III. How important is the attire of the presenter?
- •IV. Read the dialogues.
- •Improving Image Brand
- •V. Match the definition with the words on the left
- •Talking point
- •Supplement
- •2. Getting to the main business
- •3.Debating the issues
- •Vocabulary unit 1
I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
b) Work in pairs. Rephrase the dialogues.
c) Work in groups. Continue the dialogue and make a longer conversation.
1)
Can I bring you on this? You’ve been doing some research on this problem, as far as I know?
I’m sorry but I don’t have this information on my fingertips? I’ll get back to you on that after the next break
2)
I’d like to give the floor to Mr X who has something to say about the financial side of things. Mr X, can you give us the overall picture as you see it?
Let’s leave the problem of finance aside for the moment. I’d like to set your mind at something else for a while.
3)
- Are you still with me?
- I was with you as far as point five, then I got confused. I didn’t get your last point either. Could you go over it again please?
Perhaps I haven’t made myself clear. Let me put it another way …
I still don’t catch it.
4)
- I was absent from the last meeting, can you clue me in on what happened?
- Oh, that was really a stormy meeting! There were some disturbing hecklers and the manager completely lost his cool. You know, he hates such shenanigans.
- Yes, the trouble is that whenever we are going through a bad patch he starts losing his nerve. It was unlucky to suffer a setback like that.
II. Fill in the gaps in the exercise below with the appropriate phrase from the list.
overall picture to hold the meeting
to sit the fence to go through a bad patch
hot air gift of the gab
to have something on one’s fingertips to get a word in edgeways
to clue somebody in straightforward matter
to cut it short
Their promises turned out to be just so much … .
Please … me … on what's been going on.
My brother really has the … . He can convince anyone of anything.
Although the globalization of culture in our everyday lives seems obvious in some ways, it really isn't an altogether … .
The more facts you ……… the more easy it is to persuade people.
The remaining counseling members decided to ……………… without him after being advised by the city attorney
Many MPs have certainly supported him in the first round. He is the obvious choice for those who wish …………. .
Whenever Barker was allowed ………………, it was obvious that he would be fascinating if only Hamilton would remain silent long enough for him to speak.
“Tim and I,” said Louise heavily, ”are ……………. . We get on each other’s nerves, …………. .”
…..……….. of the negotiations is positive but more work is needed to update and merge proposals.
Talking points.
I. These are questions that a business owner should be able to answer about their business. He should know what the regular volume of his business should be, understand where his profitability is and what the average revenue and margin are on a customer. These are all numbers that he will be expected to know as he becomes more sophisticated in the running of his business.
Roleplay the situation when a business owner asks his teammates to inform him on the current state of affairs in his company. Representatives of what departments are supposed to possess the detailed information on the following? Make up dialogues to imitate a working meeting.
What are the monthly sales?
How many customers have we served? How many more customers do we need to see?
What are the average balances in our A/R? (Accounts Receivable)
What is the average turn on money?
What is the quick ratio?
What is the return on capital?
What is the return on assets?
What is the internal rate of return?
arm a part of an organization that deals with a particular subject or activity
back office a department of a bank or other financial institution in which people check the work done by people in other departments, for example to make sure that all business deals are legal
branch an office representing a large company or organization in a particular area
customer services -the department of a company that provides customers with information and deals with any problems or complaints that they have
department -one of the sections in a government, organization, or business that deals with one type of work(e.g. accounting department, sales department, acquisitions)
help desk -a service provided by a company to give information and support to its customers
HR-human resources-the department within a company that is responsible for employing and training people, and for taking care of workers who have problems
mailroom -a room in an organization where mail is received and where it is prepared for sending out
nerve center -the center of a large business, political, or other organization, where decisions are made and activities are planned and directed
personnel -the department in an organization that is responsible for taking care of and keeping records of all the people working there, and for choosing new workers
R & D -research and development: the department in a large company that is responsible for studying new ideas and developing new products
sale -the department of a company that sells its products or services
secretariat -the part of a large organization in which secretarial work is done
studio -a place in a company where new products are designed
II. Comment on the following quotations:
-Why are business meetings important? Because then you know what is your plan.
ModernAnalyst.com
“Meetings are indispensable when you don't want to do anything.”
John Kenneth
“The only summit meeting that can succeed is the one that does not take place.”
Barry Goldwater
"Work expands so as to fill the time available for its completion."
Cyril Northolt Parkinson
Success in business requires training and discipline and hard work. But if you're not frightened by these things, the opportunities are just as great today as they ever were.
David Rockefeller
Meetings become toxic for uncreative people as they put uncreative people in a situation in which they have to be something they can never be. And the more effort they put into concealing their inabilities, the more toxic the meeting becomes. One of the most common creativity-faking tactics is when someone puts their hands in prayer position and conceals their mouth while they nod at you and say, 'Mmmmmm. Interesting.' If pressed, they’ll add, 'I’ll have to get back to you on that.' Then they don’t say anything else.
Douglas Coupland