
- •Types of meetings
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Fill in the gaps in the exercise below with the appropriate phrase from the list.
- •1.2. The agenda
- •Instructions
- •Veering off track________________________________________________
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Study business idioms and use them in the sentences of your own
- •III. Fill in the gaps with an appropriate idiom.
- •I. Why an agenda is important. Consider the following items, expand them:
- •III. Discuss the following quotations:
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Choose the better of the two options to explain the idiom.
- •III. Match the idiom and its explanation
- •II. Read the table below. Comment on “Do’s and Don’ts of a Good Chairperson”. Dwell on the items provided in the table.
- •IV. Соmment on the following quotations.
- •1.4. How to participate
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. A) Study the following idioms and use them in the dialogues of your own.
- •I. Role Simulation
- •II. Comment on the following sayings concerning the role of a chairperson.
- •2.1. Presentations
- •2.2. Negotiations
- •Read the paragraph below. What is the aim of negotiation?
- •Negotiations: Distributive and Integrative
- •Read the paragraph below and identify the skills which are essential for an effective negotiator.
- •Read the text about some commonly used tactics and guess how they call them in negotiations. Explain your choice.
- •Explain what the words in bold type in the text mean.
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Complete the idioms below with the words from the box:
- •III. Match the idioms in Exercise II to these definitions.
- •IV. Complete the sentences with the idioms from Exercise II in the correct form.
- •V. Study the following idioms and make up your own sentences with them.
- •Work in pairs. Role play the dialogues according to the instructions provided in the table below.
- •Role Simulation
- •III. Comment on the following quotations
- •2.3. What makes a good negotiator
- •Match social styles below with their descriptions. Explain your choice.
- •Look up in the dictionary the adjectives in bold and provide their definitions
- •Now match four social types with the ways of treating and fill in the sentences taken from the text.
- •The phrasal verb to pin somebody down most probably means
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Complete the idioms below with the words from the box:
- •III. Match the idioms in Exercise II to these definitions.
- •IV. Complete the sentences with the idioms from Exercise II in the correct form.
- •V. Study the following idioms and make up your own sentences with them.
- •2) To go for broke - to risk everything in hopes of getting something. It can also mean to try very hard or exert much effort
- •Talking Point
- •I. Role Simulation
- •Comment on the following quotations
- •Scan the paragraph below. What elements are essential to conclude any diplomatic negotiations?
- •Skim the paragraph below and highlight the purpose of convincing, bargaining and concessions in the process of diplomatic negotiations
- •Scan the paragraph below and highlight the main difference between types of negotiations
- •Read the paragraph below and identify the skills which are essential for an effective negotiator
- •Introduce yourself
- •Survival Language
- •In(5) over(2) by(2) of(2) to(1)
- •Include, mention, look, turn, draw, point, focus, think, refers
- •Emphasizing
- •Softening
- •Very positive correct very well encouraging increasing
- •100 Topics for Presentations
- •I. A) Read the dialogues “overheard” during and after the meetings. Translate them.
- •II. Read 7 ways to sabotage a first impression. Can you think of any other things you should avoid not to detract from your presentation?
- •III. How important is the attire of the presenter?
- •IV. Read the dialogues.
- •Improving Image Brand
- •V. Match the definition with the words on the left
- •Talking point
- •Supplement
- •2. Getting to the main business
- •3.Debating the issues
- •Vocabulary unit 1
The phrasal verb to pin somebody down most probably means
A criticize somebody
b force somebody to leave a place or a job
c force somebody to decide to do something
Exercise 2. Fill in the missing prepositions:
That wouldn’t go ……. well at head office.2.Do you think we could have that …… writing by the end of the week? 3. I’ll give you the benefit …. the doubt. 4. I’m really not … a position to be able to do that. 5. It doesn’t tally … the information I was given.6. I can’t accept that this applies … us.7. Let me begin … welcoming you to our new offices.8. I might be willing to concede … that point.9.You took the words right … of my mouth.10.Well, I guess that about wraps it … .
Exercise 3. Look at the statements giving the most essential information about the negotitions, say if they are True or False. Correct the wrong ones.
A successful negotiator is confident, not easily discouraged, and free of feelings of anxiety and fear.
Make sure a much higher percentage of your time is spent talking rather than listening.
Before meeting with the other member of the conversation, do not research on them, their company, the dynamic between your product and service and their industry, etc.
The deal may never happen, and the other person may never see things your way, but exercising temperance will provide you with a better chance than pushing for an immediate outcome.
Don’t make your negotiations and eventual outcome focus on the other person’s satisfaction.
A successful negotiator will not prompt the other person to divulge their thoughts and offers first.
Good negotiators will tell you always to take the first offer.
Give everything away without asking for something in return.
You have to know when the time is right to walk away. Some negotiations are not going to work the way you would like – that is okay because there always is tomorrow.
Many successful people find themselves in their positions because they have believed, do believe, and despite pitfalls, will continue to believe in their success.
Exercise 4. There’s a huge science to picking up cues from body language and how that will take you to another level in negotiations. When you hear a promise or an excuse, look for cues that it’s a genuine one. For example, a right-handed person will look to the right when remembering and to the left when making stuff up. See if they are getting impatient or distracted and if they are looking at their watch or phone. That means you are losing their attention and need to change your approach.
Can you guess what the gestures, which your counterpart can do with their body, mean? Choose among the options given below.
Their hands are they folded
They are rubbing their hands together
They are rubbing their neck
They are rubbing their nose
They are scratching their head
They are touching their ear
They are tilting their head
Their hands are being raised in clenched position
They are spreading arms and open hands on table or relaxed on their lap.
They are smiling and making plenty of eye-contact
They are interested and contemplative
They are not telling the whole story
They can’t really hear what you say
They really don’t know
They are frustrated
They are more interested in the person than in what is being said
They are closed up to your idea
They show receptivity
They are embarrassed
An indication that they expect to receive something
Exercise 5. Translate from Ukrainian into English.
Вступаючи в переговори, сторони входять у ділові відносини. Міжособистісні симпатії й антипатії можуть зашкодити справі. Ведення переговорів передбачає активність обох сторін. Пасивність звичайно свідчить про недостатнє пророблення позиції, її слабкість або небажання вести переговори. Але не слід впадати і в іншу крайність - змушувати партнера обговорювати тільки власну позицію, власні ідеї. Переговори - це діалог рівноправних учасників.
Під час обговорень і аргументації своєї позиції не слід намагатися переконати партнера в помилковості його точки зору. Це може викликати роздратування. У цьому контексті цікавим є зауваження колишнього президента Франції Валері Жискар д'Естена відносно адвокатів, з якими йому доводилося зустрічатися: "Тим, кого приймав, вистачало розуму не намагатися переконати мене. Вони давали мені зрозуміти, що поділяють мої сумніви і лише хотіли звернути мою увагу на ті моменти, які, на їхню думку, я міг випустити з уваги".
При згоді партнера піти на поступку не слід розглядати це як прояв його слабкості. Навпаки, бажано показати, що такі дії з його боку дозволяють вийти на домовленості й у цьому сенсі посилюють позиції обох сторін.
Особливу увагу слід приділити питанню ведення переговорів з більш сильним партнером, позиція якого об'єктивно сильніша. Часто майбутня зустріч з таким партнером викликає тривогу і невпевненість. Чи варто взагалі вступати з ним у переговори? Якщо так, то які тут можна використати принципи і методи? З огляду на те, що партнери завжди рівні за столом переговорів, точніше було б сформулювати це питання так: як бути, якщо партнер демонструє свою силу, намагаючись тим самим "вторгувати" для себе якнайбільше?
Головне для учасників переговорів - не набір готових рецептів, а розуміння того, для чого потрібні переговори та які можливості вони відкривають, які основні принципи аналізу ситуацій, що виникають.
Exercise 6. Do at sight translation of the text below.
You may have to negotiate with another businessman in order to sell your business. At the onset of your enterprise, you may have to negotiate with venture capitalists and other investors for your capital. The possible reasons for having to enter into a business negotiation are infinite.
Whatever the reason, if you’re starting a business, you need to learn the skills of a good negotiator together with learning the basics of running a business. Fortunately for you, they are easily identified and can be learned quickly with time and practice.
First, a good negotiator is a good listener. When you’re negotiating with your potential partner or investor, it is best to let the other side talk first. Let them finish laying out their issues or their concerns about investing in your company, so you can compose an answer along the way. Remember, butting in while the other party is still talking can result to a debate not a negotiation.
Another quality of a good business negotiator is realism. When putting forth your sales pitch, be realistic about your figures. Weigh the realism of your proposition by having data to backup your claim as you make the pitch. Of course, if you think the deal will not work out despite your best efforts to close it, then you should have the realism to back out quietly and not get discouraged. Remember, there are a plethora of choices when it comes to potential partners and one failed negotiation is not good reason enough to lose the nerve.
Being realistic would mean that you should be willing to accept a compromise. Most of the times when negotiating, interested parties would want to negotiate for a lower price. Listen to their reasoning and their backing claims; they might be able to offer a better deal despite the lowered value they are asking for.
Last and the most important, you should always be prepared when heading over to the negotiating table. This means that you should prepare all the data and the documents that you need in order to present an organized and informed sales pitch in front of your potential buyers or partners. Never come to a meeting unprepared; you might get a question that you cannot answer and with that alone you’ve blown the deal before it was even approached.
Business Mix
Slang and idioms