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Basic English _Fisrt year_учебник 1 кур -31-10...doc
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  1. In some countries people often complain. Below is a list of common reasons for people to complain. Match the complaints below with the people you can complain to...In this box.

Waiter / Hotel manager / Customer Complaints Department /Supermarket manager

Person to complain to

Reason for making a complaint

Your hotel room is very noisy

Restaurant food is cold.

There is a dead mouse inside a new packet of chips.

Your new camera takes bad pictures.

A new shirt changed color when you washed it.

In the right-hand column put a tick (√) for the problems that you will complain about

if this happens to you. Then discuss your ideas with your partner. If your ideas are different, ask...

Why do you complain when airplane food tastes bad?

Because I must pay a lot of money for the flight so I want good food.

Why don’t you complain when airplane food tastes bad?

Because pilots have a difficult job and I don’t want to make problems.

Vocabulary: Food idioms

  1. Match the words below with the pictures.

pie /beans/piece of cake/ nuts/ cup of tea

1 2 3

4 5

  1. In pairs, fill in the gaps using the words and phrases below.

as nice as pie / full of beans / not my cup of tea / nuts / a piece of cake

  1. I think our teacher is …. She is very kind and patient.

  2. I don’t enjoy learning poems by heart. It’s …

  3. I think that learning English grammar is … It’s very easy.

  4. I know someone who is completely … He/She is mad.

  5. I am always … I’m very energetic and full of life.

  1. In pairs, act out a situation in the supermarket using the idioms above.

Communication

  1. Answer the questions:

What are the shop assistants like in your local shops? Are they friendly?  Which shops have the best sales in your area? 

  1. The pictures below show people selling different things. In pairs, discuss the pictures and say what the places are like and how the people feel?

Writing: E-Mail

  1. Read the task below and underline key words. Then answer the questions.

You went on a picnic your friend organized last week. Write a thank you e-mail to your friend. In your e-mail you should:

  • Thank her/him for a wonderful day

  • Say what you enjoyed the most (dishes)

  • Invite her/him to a party at your home next Sunday

  • What is the purpose of e-mail?

  • What tenses should you use?

  • Think of some phrases you could use to thank your friend and to invite your friend.

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