Focus on writing
Task 1. Write a letter of request.
Jodi Picoult (3 Belle Vue, Chicago 34533CH) from the board of directors of a supermarket chain writes a letter of request to Jane Tallon, manager of the R&D department (45 Drury Lane, Memphis 55567MP) asking to send her a report on a site where the company is considering building a new supermarket. The following information should be included: a description of the site, its advantages and disadvantages.
Task 2. Write a letter of complaint.
A company you already do business with has recently created a new product line. Your department placed an order for the new product, but found that the product didn’t fulfil your requirements and that the after-sales service was poor. Your head of department has asked you (76 Park Lane, Baltimore 5555BL) to write a letter of complaint to the company (“Daffodils”, 35 White Circle, Denver 64344DV) informing them of your dissatisfaction.
Task 3. Write a letter of invitation.
Michael Connely, the competition secretary (12 Golders Green, London 5433LN) writes a letter of invitation to Patricia Cornwell, Managing Director of “Lights Everywhere” company (23 Fleetwood street, Epping 75556EP) to the ceremony of “Most Improved Organisation Award” to get a silver cup and prize money for the improvements “Lights Everywhere” company has made in the last year which have affected staff and customers.
Task 4. Write a letter of acknowledgement.
Lesley Pearse, CEO of “Magic Touch” company (56 Theydon Manor Drive, Newcastle 78866NC) writes a letter of acknowledgement to David Bolton, Marketing manager (7 Peace street, Leeds 8655LD) about the receipt of the proposal. The proposal is about improving the advertising of company’s products that is necessary because of recent drop in sales.
Task 5. Write a letter of request.
Joseph Cox, Chief Executive of Luminex (66 Trident avenue, Boston 53335BS) is concerned that staff morale seems to have deteriorated and has invited suggestions for making improvements. He is writing a letter of request to his partner James Uso (3 Calamity street, Seattle 5677ST) asking for consultation.
Task 6. Write a letter of complaint.
Recently John Pemberton, Managing Director (5 Liberty street, Manchester 54443MN) has become unhappy with a service that has been provided to his company for a number of years. He writes a letter of complaint to the service provider, including the following information: the reason he is dissatisfied with the service, what action he wants the service provider to take, what he will do if there is no improvement in the service.
Task 7. Write a letter of acknowledgement.
The company “Looks” has recently been taken over by another company and some departments have been restructured. This has resulted in a number of problems which employees want to make the new owners aware of. Patrick Scanlan, a new owner, writes a letter of acknowledgement to Brad Hart, Purchasing Manager, with the report about the problems in the company.
Task 8. Write a letter of invitation.
Cameron Briggs, a person responsible for organising a national event, writes a letter of invitation to “Adidas” to the meeting dedicated to sponsoring the national event. He outlines the benefits to the company of sponsoring the event.
Task 9. Write a letter of request.
Sports company would like to break into a new overseas market with new range of sports goods. Phillip Cole, Marketing Director (37 Clarence Drive, Detroit 5333DT) asks Leland Palmer, his subordinate to investigate ways of doing this.
Task 10. Write a letter of invitation.
Randal Singer, the clothing factory president (342 Broadway, New York, NY45328) writes a letter to the advertising agency (5 Palm Street, Los Angeles, California, CA 39501, USA) inviting them to the meeting where they would discuss the best way of the publicity for the company.