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GREAT STARTS

MAKE

GREAT FINISHES

Course Book for Aviation Personnel

Icao Level 3-4

2008

INTRODUCTION

Great Starts Make Great Finishes is an aviation course book for air traffic controllers of ICAO levels 3-4. The established language syllabus is based on aviation topics that learners actually need at that stage in their language development. The Great Starts Make Great Finishes syllabus intergrates the learning of new vocabulary with speaking and listening skills development in delivering aviation English language. The course contents cover the main categories in language skills development and linguistic competence of learners that they need to achieve ICAO Level 4.

The course is designed to provide a series of skills-based challenging tasks that can help learners to measure their progress in terms of language competence according to ICAO testing system requirements. The course contents are fully compatible with ICAO testing system requirements and give learners regular opportunites to get prepared for it and then assessed.

The Great Starts Make Great Finishes course is based on a guided discovery approach to learning: first learners check what they know and realize how much they know, then they are guided to make their passive knowledge active, together with a steady input of new language material. All new language material is regularly recycled and reviewed with a strong focus on speaking and listening throughout the course.

The ultimate aim of most pre-operational learners is to achieve operational level (ICAO Level 4) through the aviation topics presented in course that motivate them to speak, so the key words and phrases necessary for extended speaking are given in fresh and stimulating contexts with numerous opportunites for communicative, personalised speaking practice.

The course consists of Student's Book, Teacher's Book, CD-ROM and DVD-ROM.

The Student's Book provides approximately 150 hours of teaching material for classroom activities, that can be extended with the photocopiable resources in the Teacher's Book. The Student's Book contains the material in the form of tasks for reading, listening, video activities providing and encouraging language skills development and linguistic competence they need to be able to communicate successfully on job-related topics.

The Student's Book provides 10 thematically linked units, each with 2-5 lessons. Each lesson takes approximately 90 minutes depending on a group level competence. A teacher's creative initiative is highly appreciated. The CD-ROM contains all listening material for the Student's Book, including drill recordings, real radio exchange recordings. The DVD contains material for picture description activities and videos. The Teacher's Book includes Teaching Notes for 10 units, teaching tips for each lesson: listening scripts, answers for all the activities in the Student's Book and Photocopiable Materials.

We believe that consolidated efforts of our team can help learners to expand their their knowledge of functional language, i.e. ablity to speak on job-related topics and improve their language competence in terms of ICAO testing system requirements. Krasnoyarsk team would like to thank the people who have contributed to making the course. In particular we would like to thank our co-authors: Marrianna Glagoleva, Elena Isaeva, Evgeniya Kocherova, Alla Nikolaenko for their support and ideas.

Krasnoyarsk team: Elena Glios, Margarita Mamontova, Nadezhda Silantyeva, Veronika Sychevskaya, Olga Fedoseenko.

CONTENTS

1. THE RIGHT PERSON FOR THE RIGHT JOB.

1A – 1E

4. WHY ARE YOU AFRAID OF FLYING?

4A – 4C

1A. Aviation Jobs, Non-Flying Staff

p. 6

4A. Aviation Terrorism, Ways to Prevent Terrorism

p. 51

1B. Cabin Crew

p. 9

4B. Aircraft Hijacking

p. 56

1C. Flight Crew

p. 12

4C. Pilot's and Controller's Actions in Case of Hijacking

p. 62

1D. Nature of the Controller's Job

p. 15

1E. Air Traffic Controller's Responsibilities

p. 26

5. AFTER RAIN COMES SUNNY DAY.

5A – 5D

5A. Weather in Aviation

p. 67

2. SECURITY IS EVRYBODY’S JOB!

2A – 2B

5B. Wind in Aviation

p. 72

2A. Airport Security Measures

p. 33

5C. Visibility, RW Condition, Temperature, Icing

p. 75

2B. Airport Security Measures at Domodedovo Airport

p. 40

5D. Lightning Strike

p. 81

3. SOME THINGS WERE NEVER MEANT TO FLY.

3A – 3B

6. AIRPORT IS NOT A PLACE FOR A WILD LIFE.

6A - 6B

3A. New Flying Rules and Regulations, Dangerous Goods

p. 44

6A. Bird Hazard

p. 87

3B. Unattended Baggage

p. 48

6B. Bird Scaring Methods

p. 93

7. GREENER. CLEENER. QUIETER. SMARTER.

7A

9. NO ONE IS PERFECT.

9A – 9C

7A. Aircraft Parts and Systems

p. 101

9A. Human Factor and its Role in Aviation

p. 125

9B. Armavia Accident

p. 131

9C. Some Extraordinary Cases

p. 133

8. IS YOUR AIRCRAFT CERTIFIED TO FLY?

8A – 8D

8A. Aircraft Technical Failures

p. 112

8B. Structural Failure, Decompression

p. 116

10. SAFETY CANNOT BE COMPROMISED!

10A – 10B

8C. Hydraulic Systems Failure

p. 120

10A. Flight Safety Introduction

p. 136

8D. Fuel Problems

p. 121

10B. Factors Influencing Safety

p. 138

Listening and Speaking Bank

p. 142

VIDEO # 1

Warm up.

  • Watch a video and guess what we are going to discuss now.

  1. Look at the pictures. What jobs do these people do?

  1. What field are these jobs related to?

  1. Do you know any other jobs that are related to this field?

  1. Complete the chart below, using the jobs from the box.

Write down their place of work where it is necessary.

Transport Service Agent / Teletechnician / Technician / Supervisor / Security Officer / Search & Rescue Team / Policeman / Personnel Licensing Instructor / Passport Control Officer / Meteorological Officer / Lost & Found Officer / Loadmaster / Handler / Fuel Agent (Fueller) / Fire-fighter / Engineer / Electrician / Customs officer / Construction worker / Check-in attendant / Baggage Handler / Aviation Examiner / ATC manager / Ambulance man /

JOB

PLACE OF WORK

DUTIES

Airport Terminal

Carries passengers’ baggage

Checks passports of the traveling passengers

Customs Service

Checks the goods brought in from other countries

Checks in passengers’ tickets and baggage

Hangar

Controls the work of the aircraft engines

Deals with all the damages and malfunctions of an aircraft

Deals with different types of aerodrome transport

Deals with electrical equipment of the runway lights

Operations Room

Directs the work of all controllers in a shift

Does all the maintenance work on the runways

Medical Station

Gives immediate medical help before taking a sick person to the hospital

Instructs and trains employed controllers/ is responsible for On-the-Job training (OJT)

Representative Office

Is a flight company representative who deals with any problems the crew may be faced with

Is responsible for aviation workers health

Is responsible for fueling, refueling and everything concerning fuel

Cargo Service

Is responsible for loading and unloading cargo

Is responsible for proper work of radars, communication systems, computer support, etc.

Meteorological Service

Is responsible for weather forecast at the aerodrome and en-route

Keeps things that are lost or forgotten

Police Service

Prevents and solves crimes

Protects airport facilities and passengers against crime

Provides life-saving service

Fire Station

Stops fires burning

ATC Center

Watches and checks the job of all controllers in the center

  1. T ake a card. Describe the job, using the duties and place of work so that the others can guess the name.

NB! You can use the tips for giving definitions.

VIDEO # 2

Warm up.

  • Watch a video and guess what we are going to discuss now.

  1. Match the words that go together to make compound words and word combinations.

  1. L ook through the text quickly and think of the title.

Hand

belt

Call

baggage

Disabled

button

Passenger

compartment

Crew

crew

Cabin

exit

Emergency

instructions

Boarding

matter

Seat

member

Safety

pass

Reading

passenger

T his is a passenger airliner. There are passenger cabins or compartments for passengers in it, where the cabin crew work.

The cabin crew members are officially called cabin or flight attendants. They have to perform a wide variety of duties, including those concerning the safety of passengers in all emergencies.

There is a senior member of the cabin crew who is responsible to the captain.


Flight attendants are responsible to the senior member of the cabin crew. Before each flight the senior flight attendant is given information about known invalids among the passengers, names of passengers requiring special attention and unaccompanied children.

A s the passengers come aboard, the cabin crew members greet them, check their tickets or boarding passes if required, direct them to their seats, assist them with their coats and hand luggage, and may have to help them in fastening their seat belts.

D uring the flight cabin crew members demonstrate the use of seat lights and call buttons; give safety instructions, as required; advise passengers on how to overcome slight discomforts such as earache and many others.

T hey also answer questions about the flight and weather; distribute reading matter, pillows and blankets; help care for small children, babies and disabled passengers; serve meals and refreshments; keep the cabin and washrooms neat. The number of cabin attendants (CAs) is different according to the number of passengers, the aircraft type and the number of emergency exits.

The cabin personnel are the airline's public relations officers, attending to passengers' needs and, by means of friendly and efficient service, creating a favourable impression of the airline.

  1. Read the text carefully and answer the following questions:

  • Where does the cabin crew work?

  • What is the main responsibility of a flight attendant?

  • Who is the senior member of the cabin crew responsible to?

  • Who are the flight attendants responsible to during the flight?

  • W hat information is the senior flight attendant given before flight?

  • What are the duties of flight attendants before flight?

  • What are the flight attendants responsible for during the flight?

Webpage

  1. Speak on your best / worst flight according to the plan given above:

VIDEO # 3

Warm up.

  • Watch a video and guess what we are going to discuss now.

  1. Look at the people in the pictures and say what their jobs are.

Air traffic control facilities

A place where flight crew of an aircraft sit while flying

Cockpit

A written record of a flight, flying hours, maintenance checks for an aircraft, engine, etc.

Flight deck

A written statement that gives details of the flight a pilot intends to make

Flight plan

Air Traffic Controllers Service

Fuel consumption

An aircraft and equipment check before each flight

Log

(log book)

Information about the ability of aircraft systems to function as required

Performance data

The amount of petrol used up in a given time

Preflight check

The forward area in an aircraft from where the aircraft is controlled

  1. Match the words and phrases with their definitions.