Vocabulary drill

 Fill in the blanks:

 

the room clerk		a key drop		the maid
emergency		master keys		suites
the telephone operator		errands		the front office
the reservation		accounts		the front desk
appliances		rollaways		the housekeeper

 

1. Hotel guests wish  bellmen to run ...... for them.

2. Most hotels provide single rooms, double rooms and ...... .

3. Before ...... registers a guest, she will check his booking and available accommodations.

4. ...... consists of the reservation department and the reception desk.

5. The hotel security department staff must protect hotel guests in ...... .

6. The housekeeping department provides guests with extra bedding and ...... for their family members.

7. ...... is in charge of in-coming and out-going phone calls.

8. When guests check out, they expect the cashier to help them with ...... .

9. ...... general cleans or makes up the hotel rooms.

10. ...... department provides the hotel bookings.

11. There is ...... for the hotel room keys at the front desk.

12. The bellman explains guests how to use room ...... .

13. ...... asks the maids to scrub down the bathrooms or to change the linen.

14. ...... provides sale of hotel rooms and guest registration.

15. Maids use ...... to provide security for the hotel guestrooms.

Grammar drill the complex object

 

 

I want you to help me.

Я хочу, чтобы ты мне помог.

 

He wished someone to order a taxi.

Он пожелал, чтобы кто-нибудь заказал такси.

 

The customer would like the maid to change his bath towel.

Клиент хотел бы, чтобы горничная поменяла его банное полотенце.

 

We expected the tour guide to meet us at the airport.

Мы ожидали, что гид встретит нас в аэропорту.

 

Everybody will rely on you to do it in time.

Все будут полагаться на то, что ты сделаешь это вовремя.

 

The receptionist asked the guest to spell his name.

Администратор попросила гостя произнести свое имя по буквам.

 

The front desk clerks saw me enter the elevator.

Работники службы приема видели, как я вошел в лифт.

 

The security officer noticed someone drop a key.

Начальник службы безопасности заметил, как кто-то уронил ключ.

 

I. Translate from English into Russian:

 

1. Hotel guests wish bellmen to run errands for them.

2. When hotel guests arrive, they want someone to check them in.

 

3. I would like you to sign your registration card.

4. We’d like your bellman to page our customer.

5. When guests stay at the hotel, they expect the maids to change their bed and bath linen.

6. Room clerks always ask the hotel guests to sign in the register or to fill in a registration card.

7. The hotel manager relies on his front desk employees to provide brief and convenient guest service.

8. I count on you to help me with the luggage.

9. The guide waited for the tourists to arrive.

10. When the receptionist sees a guest arrive, she must greet him and assign a room.

11. The assistant manager heard the guest complain.

12. The customer watched the room clerk check up his booking.