
- •Living abroad pre-intermediate
- •About Business - Working Abroad
- •Vocabulary – Living Abroad
- •Speaking - Making small talk
- •Writing - Formal and Informal emails
- •Case Study –Global Recruit
- •2. Dealing with customers
- •2.1 About Business – The shopping experience
- •2.2 Vocabulary – Telephoning and customer care
- •2.4 Speaking – Telephoning – handling complaints
- •2.5 Writing – Dealing with an email of complaint
- •2.6 Case Study – The Panorama Conference
- •3. Operations
- •3.1 About Business –Lean manufacturing
- •3.2 Vocabulary –Trends and planning
- •3.4 Speaking – Presentations – signposts and stepping stones
- •3.5 Writing – Instructions and procedures for an exhibition stand
- •3.6 Case Study - ScotAir
- •4. Success stories
- •4.1 About Business – Business leaders and success stories
- •4.2 Vocabulary – Describing yourself and being successful
- •4.4 Speaking –Appraisals
- •4.5 Writing – Profiles of business leaders
- •4.6 Case Study – The English Academy
- •5. Selling
- •5.1 About Business - Advertising
- •5.2 Vocabulary - Buying and selling
- •5.4 Speaking – Negotiating
- •5.5 Writing – Negotiating by email
- •5.6 Case Study - Coolhunters
- •6. The organisation
- •6.1 About Business – Entrepreneurs
- •6.2 Vocabulary - Types of companies
- •6.4 Speaking – Interrupting in meetings
- •6.5 Writing – Agendas and action minutes
- •6.6 Case Study – Soup kitchen vs Gourmet to go
- •7. The stock markets
- •7.1 About Business
- •7.2 Vocabulary –Dealing with figures
- •7.4 Speaking – Negotiations – making offers, agreeing deadlines
- •7.5 Writing – Describing figures
- •7.6 Case Study – Trading stocks
- •8. Going global
- •8.1 About Business – Franchising
- •8.2 Vocabulary – Setting up a franchise
- •8.4 Speaking – Presentations – handling questions
- •8.5 Writing – Reports of recommendation
- •8.6 Case Study – Choosing a franchise
3.6 Case Study - ScotAir
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a food which is provided during a flight for free |
бесплатная еда во время полета |
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enough space for legs when you sit in a plane (car, theatre) |
много места для ног |
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fast registration for flight |
быстрая регистрация |
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the way seats are placed |
распределение мест |
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a ticket which is for travelling from one place to another but not back again |
билет в одну сторону |
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airlines that don’t cost a lot |
бюджетные авиалинии |
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a feeling of worry about something important |
главное беспокойство |
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a state of being not in danger and protected |
безопасность |
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all the people who work on a ship or plane |
экипаж |
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to behave towards passengers in a particular way |
относиться к пассажирам |
4. Success stories
4.1 About Business – Business leaders and success stories
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to flow accidentally over the edge of a container |
проливать |
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a pleasant smell or scent |
запах |
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to ask for something |
требовать |
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attractive in a fashionable way |
стильный |
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modernization; the process of making something look more attractive = re-branding |
формирование нового имиджа |
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to be the first to invent or use something; introducing new and better methods or ideas for the first time |
быть пионером, первооткрывателем; |
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a small amount of a product that people can try in order to find out what it is like |
образец |
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a special way of doing something |
техника |
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completely new and different, especially in a way that leads to great improvements |
революционный |
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better or greater than anyone or anything else |
непревзойденный |
4.2 Vocabulary – Describing yourself and being successful
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a person willing to give money, spend time etc, in order to help people or give them pleasure |
щедрый |
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doing something yourself rather than just talking about it or telling other people to do it |
практический
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letting somebody else do what you have to do |
пассивный, не вмешивающийся |
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a person who has a strong desire to be rich and respected |
амбициозный |
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relaxed and quiet, not nervous or upset |
спокойный |
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honest - a person who always tells the truth and does not cheat or steal dishonest - a person who lies |
честный, нечестный |
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something that you do regularly or usually, often without thinking about it because you have done it so many times before |
привычки |
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a person who has a lot of money and is well-known and respected |
успешный |
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a feeling of new experience in which unusual and dangerous things can happen |
дух приключений/ страсть к приключениям |
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a person in a good physical form and not having any problems with health (like illnesses) |
в хорошей физической форме и здоровый |
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to be very easy to see or noticed in a group of people |
выделяться из толпы |