- •Living abroad pre-intermediate
- •About Business - Working Abroad
- •Vocabulary – Living Abroad
- •Speaking - Making small talk
- •Writing - Formal and Informal emails
- •Case Study –Global Recruit
- •2. Dealing with customers
- •2.1 About Business – The shopping experience
- •2.2 Vocabulary – Telephoning and customer care
- •2.4 Speaking – Telephoning – handling complaints
- •2.5 Writing – Dealing with an email of complaint
- •2.6 Case Study – The Panorama Conference
- •3. Operations
- •3.1 About Business –Lean manufacturing
- •3.2 Vocabulary –Trends and planning
- •3.4 Speaking – Presentations – signposts and stepping stones
- •3.5 Writing – Instructions and procedures for an exhibition stand
- •3.6 Case Study - ScotAir
- •4. Success stories
- •4.1 About Business – Business leaders and success stories
- •4.2 Vocabulary – Describing yourself and being successful
- •4.4 Speaking –Appraisals
- •4.5 Writing – Profiles of business leaders
- •4.6 Case Study – The English Academy
- •5. Selling
- •5.1 About Business - Advertising
- •5.2 Vocabulary - Buying and selling
- •5.4 Speaking – Negotiating
- •5.5 Writing – Negotiating by email
- •5.6 Case Study - Coolhunters
- •6. The organisation
- •6.1 About Business – Entrepreneurs
- •6.2 Vocabulary - Types of companies
- •6.4 Speaking – Interrupting in meetings
- •6.5 Writing – Agendas and action minutes
- •6.6 Case Study – Soup kitchen vs Gourmet to go
- •7. The stock markets
- •7.1 About Business
- •7.2 Vocabulary –Dealing with figures
- •7.4 Speaking – Negotiations – making offers, agreeing deadlines
- •7.5 Writing – Describing figures
- •7.6 Case Study – Trading stocks
- •8. Going global
- •8.1 About Business – Franchising
- •8.2 Vocabulary – Setting up a franchise
- •8.4 Speaking – Presentations – handling questions
- •8.5 Writing – Reports of recommendation
- •8.6 Case Study – Choosing a franchise
Case Study –Global Recruit
WORD |
DEFINITION |
TRANSLATION |
|
good and bad qualities or features |
преимущества и недостатки |
|
often seen or mentioned in newspapers or in television organization |
заметная, известная компания |
|
A person who is suitable for some job |
подходящий кандидат |
|
to look for and get workers |
находить сотрудников |
|
to take a position |
занять позицию |
|
abilities to do something well and a degree or diploma that makes you suitable for a particular job or position |
умения и квалификация (здесь образование) |
|
to organize an interview |
организовать интервью |
|
some rules that you must follow according to law |
требование закона |
|
information about a new job opening or vacancy, which you can find in a newspaper, on a website etc. |
объявление о вакансии |
|
the information and understanding that you have got through learning and knowledge or skill that you gain from doing a job or activity |
знание и опыт |
2. Dealing with customers
2.1 About Business – The shopping experience
WORD |
DEFINITION |
TRANSLATION |
|
to take the necessary action, especially in order to solve a problem or help your client |
иметь дело с клиентами |
|
a group of large shops that are divided into separate departments for people who have a lot of money |
сеть универмагов для состоятельных (хорошо обеспеченных клиентов) |
|
the highest quality and expensive products |
Роскошь |
|
products available to be bought in a shop |
продукты в продаже |
|
the best product in the line of similar products |
лучший продукт в ассортименте |
|
to be asked for a lower price for a product and be provided with some additional bonuses |
получить специальное предложение или бонусы при покупке товара |
|
designed to fit an individual client |
сделанный по мерке, по индивидуальному заказу |
|
the work of making men's clothes, or the style in which they are made |
Подгонка |
|
a ticket that can be used instead of money to buy a product |
ваучер, талон используемый вместо денег |
|
impressive and unusual number of additional services provided by a store |
исключительный ряд дополнительных (здесь) услуг |
|
to put paper / putting paper over a present to cover it |
упаковывать подарки |