- •Living abroad pre-intermediate
- •About Business - Working Abroad
- •Vocabulary – Living Abroad
- •Speaking - Making small talk
- •Writing - Formal and Informal emails
- •Case Study –Global Recruit
- •2. Dealing with customers
- •2.1 About Business – The shopping experience
- •2.2 Vocabulary – Telephoning and customer care
- •2.4 Speaking – Telephoning – handling complaints
- •2.5 Writing – Dealing with an email of complaint
- •2.6 Case Study – The Panorama Conference
- •3. Operations
- •3.1 About Business –Lean manufacturing
- •3.2 Vocabulary –Trends and planning
- •3.4 Speaking – Presentations – signposts and stepping stones
- •3.5 Writing – Instructions and procedures for an exhibition stand
- •3.6 Case Study - ScotAir
- •4. Success stories
- •4.1 About Business – Business leaders and success stories
- •4.2 Vocabulary – Describing yourself and being successful
- •4.4 Speaking –Appraisals
- •4.5 Writing – Profiles of business leaders
- •4.6 Case Study – The English Academy
- •5. Selling
- •5.1 About Business - Advertising
- •5.2 Vocabulary - Buying and selling
- •5.4 Speaking – Negotiating
- •5.5 Writing – Negotiating by email
- •5.6 Case Study - Coolhunters
- •6. The organisation
- •6.1 About Business – Entrepreneurs
- •6.2 Vocabulary - Types of companies
- •6.4 Speaking – Interrupting in meetings
- •6.5 Writing – Agendas and action minutes
- •6.6 Case Study – Soup kitchen vs Gourmet to go
- •7. The stock markets
- •7.1 About Business
- •7.2 Vocabulary –Dealing with figures
- •7.4 Speaking – Negotiations – making offers, agreeing deadlines
- •7.5 Writing – Describing figures
- •7.6 Case Study – Trading stocks
- •8. Going global
- •8.1 About Business – Franchising
- •8.2 Vocabulary – Setting up a franchise
- •8.4 Speaking – Presentations – handling questions
- •8.5 Writing – Reports of recommendation
- •8.6 Case Study – Choosing a franchise
8. Going global
8.1 About Business – Franchising
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a business that operates on a permission given by a company to someone who wants to sell its goods or services |
франшиза |
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a company that sells a franchise |
франчайзер |
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someone who is given or sold a franchise to sell company's goods or services |
франшизополучатель |
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a particular type of clothing worn by all the members of a group or organization |
униформа |
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the tools, machines, clothes etc that you need to do a particular job or activity |
оборудование |
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in a processes of comparing in order to decide what is better |
по сравнению с |
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questions or problems related to tax and law |
налоговые и юридические вопросы |
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to do or provide the necessary standards |
придерживаться стандартов |
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very great or impressive |
феноменальный |
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large objects such as chairs, tables, beds, and cupboards and pieces of equipment in a house, for example a cooker or a fridge |
мебель и инвентарь |
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a shop, company, or organization through which products are sold |
торговое предприятие |
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a subsidiary which is located abroad |
дочернее предприятие, которое находиться за границей |
8.2 Vocabulary – Setting up a franchise
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to give approval, encouragement, and perhaps help for a person, idea, plan etc |
предоствалять поддрежку |
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to have enough money to buy or pay for rent |
позволить себе аренду |
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to complete official documents |
заполнять бумаги (документы) |
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to be present at a course |
посещать курс |
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a sum of money to spend on something |
бюджет на расходы |
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to organize or agree on something |
договориться |
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to collect information about what goods people buy and why they buy them |
осуществлять маркетинговое исследование |
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something that you do for someone in order to help them or be kind to them |
сделать кому-то услугу |
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not to lose an opportunity to do something |
воспользоваться шансом |
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to accept risk |
взять на себя риск |