- •Living abroad pre-intermediate
- •About Business - Working Abroad
- •Vocabulary – Living Abroad
- •Speaking - Making small talk
- •Writing - Formal and Informal emails
- •Case Study –Global Recruit
- •2. Dealing with customers
- •2.1 About Business – The shopping experience
- •2.2 Vocabulary – Telephoning and customer care
- •2.4 Speaking – Telephoning – handling complaints
- •2.5 Writing – Dealing with an email of complaint
- •2.6 Case Study – The Panorama Conference
- •3. Operations
- •3.1 About Business –Lean manufacturing
- •3.2 Vocabulary –Trends and planning
- •3.4 Speaking – Presentations – signposts and stepping stones
- •3.5 Writing – Instructions and procedures for an exhibition stand
- •3.6 Case Study - ScotAir
- •4. Success stories
- •4.1 About Business – Business leaders and success stories
- •4.2 Vocabulary – Describing yourself and being successful
- •4.4 Speaking –Appraisals
- •4.5 Writing – Profiles of business leaders
- •4.6 Case Study – The English Academy
- •5. Selling
- •5.1 About Business - Advertising
- •5.2 Vocabulary - Buying and selling
- •5.4 Speaking – Negotiating
- •5.5 Writing – Negotiating by email
- •5.6 Case Study - Coolhunters
- •6. The organisation
- •6.1 About Business – Entrepreneurs
- •6.2 Vocabulary - Types of companies
- •6.4 Speaking – Interrupting in meetings
- •6.5 Writing – Agendas and action minutes
- •6.6 Case Study – Soup kitchen vs Gourmet to go
- •7. The stock markets
- •7.1 About Business
- •7.2 Vocabulary –Dealing with figures
- •7.4 Speaking – Negotiations – making offers, agreeing deadlines
- •7.5 Writing – Describing figures
- •7.6 Case Study – Trading stocks
- •8. Going global
- •8.1 About Business – Franchising
- •8.2 Vocabulary – Setting up a franchise
- •8.4 Speaking – Presentations – handling questions
- •8.5 Writing – Reports of recommendation
- •8.6 Case Study – Choosing a franchise
6.4 Speaking – Interrupting in meetings
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stopping somebody’s speech in a way that is correct/incorrect for the social situation you are in, and showing that you are careful to consider other people's needs and feelings |
вежливое/невежливое прерывание разговора |
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to stop understanding something someone says because it is too complicated or because you cannot concentrate |
потерять нить (разговора, речи) |
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to ask a speaker to make something clearer or easier to understand, or an explanation that makes something clearer |
попросить уточнить |
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changes in your body position and movements that show what you are feeling or thinking |
язык тела |
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please give a me a chance to finish |
Пожалуйста, позвольте мне закончить |
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please include few words to express what you want to say |
Пожалуйста, давайте вкратце |
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that does not directly relate to the subject or problem being discussed or considered |
Это не относиться к …(тому, о чем идет речь) |
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we don’t have enough time |
не хватает времени |
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to return back to schedule again |
возвращаться к тему |
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to stop somebody from interrupting |
предотвратить прерывание речи |
6.5 Writing – Agendas and action minutes
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A list of questions that have to be discussed at the meeting |
повестка дня |
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An official written record of what is said and decided at a meeting |
протокол собрания |
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Questions or problems that become noticed |
трудности, которые появляются |
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things which are not written on the list of subjects to discuss at a meeting, but which people want to talk about after all the other subjects have been discussed |
любые другие вопросы |
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explaining why you didn’t attend some event or were absent at work |
извинения за отсутствие |
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a place where an organized meeting, concert etc takes place |
место проведения |
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to say that you accept a plan or proposal |
подтвердить |
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a short statement that gives the main information about something, without giving all the details |
короткое резюме (описание) |
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to think about something that you are not sure about and try to guess what is true, what will happen etc |
интересоваться |