 
        
        - •Living abroad pre-intermediate
- •About Business - Working Abroad
- •Vocabulary – Living Abroad
- •Speaking - Making small talk
- •Writing - Formal and Informal emails
- •Case Study –Global Recruit
- •2. Dealing with customers
- •2.1 About Business – The shopping experience
- •2.2 Vocabulary – Telephoning and customer care
- •2.4 Speaking – Telephoning – handling complaints
- •2.5 Writing – Dealing with an email of complaint
- •2.6 Case Study – The Panorama Conference
- •3. Operations
- •3.1 About Business –Lean manufacturing
- •3.2 Vocabulary –Trends and planning
- •3.4 Speaking – Presentations – signposts and stepping stones
- •3.5 Writing – Instructions and procedures for an exhibition stand
- •3.6 Case Study - ScotAir
- •4. Success stories
- •4.1 About Business – Business leaders and success stories
- •4.2 Vocabulary – Describing yourself and being successful
- •4.4 Speaking –Appraisals
- •4.5 Writing – Profiles of business leaders
- •4.6 Case Study – The English Academy
- •5. Selling
- •5.1 About Business - Advertising
- •5.2 Vocabulary - Buying and selling
- •5.4 Speaking – Negotiating
- •5.5 Writing – Negotiating by email
- •5.6 Case Study - Coolhunters
- •6. The organisation
- •6.1 About Business – Entrepreneurs
- •6.2 Vocabulary - Types of companies
- •6.4 Speaking – Interrupting in meetings
- •6.5 Writing – Agendas and action minutes
- •6.6 Case Study – Soup kitchen vs Gourmet to go
- •7. The stock markets
- •7.1 About Business
- •7.2 Vocabulary –Dealing with figures
- •7.4 Speaking – Negotiations – making offers, agreeing deadlines
- •7.5 Writing – Describing figures
- •7.6 Case Study – Trading stocks
- •8. Going global
- •8.1 About Business – Franchising
- •8.2 Vocabulary – Setting up a franchise
- •8.4 Speaking – Presentations – handling questions
- •8.5 Writing – Reports of recommendation
- •8.6 Case Study – Choosing a franchise
- Living abroad pre-intermediate
- About Business - Working Abroad
| WORD | DEFINITION | TRANSLATION | 
| 
 | to go up a series of levels within an organization or profession | подниматься по карьерной лестнице | 
| 
 | market of job opportunities where there are a lot of people and organizations, who are trying to be more successful than others | рынок труда с высокой конкуренцией | 
| 
 | to search for new chances | искать новые возможности | 
| 
 | a job that continues for a short time, that someone, especially a student, does in order to get experience | стажировка | 
| 
 | a language spoken in a different country (not the one where you live) | иностранный язык | 
| 
 | a process of asking for a permission to study in a university or get a job | процесс подачи заявления | 
| 
 | an area of knowledge that you study at a university (e.g. maths, psychology, economics) | предмет специализации (профилирующий) | 
| 
 | a letter written to an employer that you send with your CV explaining why you want and can apply for this position | сопроводительное письмо | 
| 
 | to select candidates for the position | отбирать (кандидатов на позицию) | 
| 
 | to cancel an application, because you have changed your mind or you don’t want to participate in smth | отзывать заявку | 
- Vocabulary – Living Abroad
| WORD | DEFINITION | TRANSLATION | 
| 
 | to look for and then get a place to live in | найти квартиру | 
| 
 | to make a document, agreement etc with the owner of the apartment official and legal by writing your signature on it: | подписывать контакт с хозяином квартиры | 
| 
 | to give the owner of an apartment a big sum of money which will be given back to you when you move out if you do not damage the apartment | вносить большой задаток | 
| 
 | payments for electricity, water, heating etc. | коммунальные платежи | 
| 
 | to let somebody know about something that is going to happen in the future | уведомить | 
| 
 | the amount of money you get for your work every month | ежемесячная зарплата | 
| 
 | a system of protection and help if something bad happens organized by the company for its employees | программа страхования | 
| 
 | to have a general medical examination that a doctor gives you to make sure you are healthy | пройти медицинский осмотр | 
| 
 | a mobile phone package for which credit is bought before the service is used and with additional option of exceeding the credit on your account | предоплаченное пополнение счета мобильного телефона | 
| 
 | a fixed-line phone that you have at home | стационарный телефон | 
