- •1)The definition and purposes of business letters
- •2) Strategies used in business correspondence
- •3) Why is it important to analyze the audience you are writing to?
- •4) The main types of business letters and their description.
- •5) Business letter components and their characteristics
- •6) What are the formats of business letters? What are the differences between them?
- •7) What are the main rules for successful business letter writing? Characterize each of them.
- •8) What are seven c’s that you should follow?
- •9) What is memo? What differs a memo from a business letter?
- •10) The format guidelines for memos and the types of memos?
- •11) The sales letter and its job?
- •16) The resume and two basic resume designs
- •17) The sections of a resume and their characteristics
- •18) Why do we need letters of recommendation?
- •19) What’s the role of a cover letter? What are the principles for writing a successful Cover letter?
- •20) What are the sections in a successful cover letter?
- •21) What shouldn’t you say explaining why you left the left the previous positions? How to explain why you are applying for the position?
- •22) Letters of inquiry and their types
- •24) Replies to inquiry and their contents
- •25) What should be mentioned in quotations?
- •26) Types of discounts
- •27) Main incoterms describe them
- •28) Offers, their types and parts
- •29) Counter-proposals. What terms might you not agree to?
- •30) Orders and their types and contents
- •31) What is an order usually accompanied by?
- •32) The reason for refusing an order
- •33) What is a complaint, its objective and scope?
- •34) The rules for writing complaints
- •35) What may complaints arise from?
- •36) What are the parts of complaints? Characterize them.
- •37) Adjustment letters and the rules for writing adjustments
- •38) The parts of adjustment
- •39) Reasons for rejecting complaints
18) Why do we need letters of recommendation?
Sometimes a letter of recommendation can add that little extra appeal when applying for a new job. Especially if the letter of recommendation provides a good review on the qualifications that the new employer is looking for.
19) What’s the role of a cover letter? What are the principles for writing a successful Cover letter?
The role of the application letter is to draw a clear connection between the job you are seeking and your qualifications listed in the resume. To put it another way, the letter matches the requirements of the job with your qualifications, emphasising how you are right for that job.
Your letter, therefore, will have to be well written and designed to attract attention in a positive way in order to receive a favorable response.
Your cover letter should communicate something personal about you along with information that is specific for the division, organization or company to which the letter is being sent. This lets the reader know that you have spent some time researching the organization and writing a personal letter.
The cover letter should be one page in length and addressed to a specific individual in charge of the department or unit in which you want to work or to human resources department.
20) What are the sections in a successful cover letter?
Introductory paragraph. It sets everything up — the tone, focus, as well as your most important qualification. A better idea is to do something like the following:
State the purpose of the letter — to inquire about an employment opportunity.
Indicate the source of your information about the job — newspaper advertisement, a personal contact, or another.
State one eye-catching, attention-getting thing about yourself in relation to the job or to the employer that will cause the reader to want to continue.
Main body paragraphs. State why you are interested in the position, the company, its products or services, and, above all, indicate what you can do for the employer. You should enable the reader see the match between your qualifications and the requirements for the job.
There are two common ways to present this information:
Functional approach — This one presents education in one section, and work experience in the other. If there was military experience, that might go in another section. Whichever of these sections contains your "best stuff" should come first, after the introduction.
Thematic approach — This one divides experience and education into groups such as "management," "technical," "financial," and so on and then discusses your work and education related to them in separate paragraphs.
Cover letter highlights just those aspects of your background that make the connection with the job you are seeking.
Closing paragraph. In the last paragraph of the application letter, you can indicate how the prospective employer can get in touch with you and when the best times for an interview are. This is the place to urge that prospective employer to contact you to arrange an interview.