Job Titles
When we talk about levels of management in an organization it is important to understand the responsibilities of this or that manager. Match the job title with the best definition on the right and discuss as a class whether the same job titles are used in your country.
1. Chief Executive Officer (CEO) 2. Information Systems Director 3. Purchasing Director 4. Human Resources Director 5. Systems Analyst 6. Managing Director 7. Marketing Director 8. Production Director 9. Customer Service Manager 10. Staff Development Officer 11. Finance Director 12. Exports Manager |
a) Manager responsible for buying b) Person who designs computer networks. c) British English term for senior manager of a company. d) Manager responsible for the process of creating goods or services for sale to customers. e) American English term for the top manager of a company. f) Person responsible for setting up training opportunities for employees. g) Person responsible for computer operations in a company. h) Person responsible for managing product development, promotion, customer service, and selling. i) Person responsible for markets in other countries. j) Manager responsible for personnel issues. k) Person responsible for relationships with customers. l) Person responsible for presentation and control of profit and loss. |
Management of a large company is often hierarchical. Here is a typical model of management organization showing one division within a company. Complete any missing words. If you have problems, look at the box below.
Note different job titles at different levels of management.
Area Company
Department Director Human Junior Manager Middle Officers teams |
