Раздел 9. Гостиничный бизнес.

241. A commercially run establishment providing lodging and usually meals for guests.

A. Apartment

B. Hotel

C. Flat

D. House

242. A paper document to show that a guest has already paid for a room.

A. Receipt

B. Bill

C. Check

D. Voucher

243. _______bar means a quick food service.

A. Guest

B. Public

C. Snack

D. Room

244. _______ rate is the percentage of rooms or beds in a hotel that are occupied in a particular period of time.

A. Return

B. Privacy

C. Vacancy

D. Occupancy

245. The check-in procedure in a hotel starts with the following action

A. Complete registration card

B. Greet client

C. Check reservation details

D. Hand client a key card

246. A plastic card with a magnetic strip for opening a door.

A. key card

B. bank card

C. credit card

D. tourist card

247. The level of importance a guest has for a hotel.

A. identification

B. preferences

C. guest history

D. guest status

248. A card showing details of a guest’s stay in a hotel.

A. key card

B. guest history

C. registration card

D. credit card

249. A computer file that shows details of a client’s previous stays in a hotel.

A. identification

B. guest history

C. registration card

D. guest status

250. A hotel with special facilities for motor vehicles.

A. Camping

B. Inn

C. Motel

D. Pension

251._______employees are hotel personnel who work at the registration, information and cashier's desks.

A. Front-deck

B. Check-in

C. Check-out

D. Back-back

252. The excursion includes a meal with three _______at a gourmet restaurant.

A. dishes

B. courses

C. drinks

D. orders

253. We stayed in a _______ with three stars.

A. apartment

B. chalet

C. hotel

D. cottage

254. They did not offer us a welcome _______.

A. lunch

B. dinner

C. meal

D. drink

255. _______services are a feature of hotels.

A. Food

B. Drink

C. Beverage

D. Meal

256. At a large _______ hotel, there are usually about eight employees for every ten guest rooms.

A. upscale

B. luxury

C. commercial

D. resort

257. At a _______ hotel, there may be as many as two or three employees for every guest room.

A. commercial

B. luxury

C. tourist

D. mass market

258. Many people go out of their way to visit France because of the _______ meals that are served there.

A. gourmet

B. diet

C. vegetarian

D. budget

259. The poolside bar and snack bar for quick food are normal part of the service at a _______ hotel.

A. commercial

B. resort

C. congress

D. airport

260. A customer collects a tray from the service counter, chooses his dishes and selects the appropriate cutlery for the meal.

A. gueridon service.

B. silver service

C. plate service

D. self-service

261. The waiter receives the meal already plated from the service hotplate and only has to place it in front of the guest.

A. gueridon service.

B. silver service

C. plate service

D. self-service

262. A ceremonial meal for many people, often followed by speeches.

A. Lunch

B. Dinner

C. Banquet

D. Snack

263. The first-class commercial establishment where meals are prepared and served to customers.

A. Bar

B. Diner

C. Canteen

D. Restaurant

264. A small restaurant, often at the roadside.

A. Cafe

B. Diner

C. Coffee house

D. Cafeteria

265. Luxury hotels offering the highest international standards.

A. 2-star hotels

B. 3-star hotels

C. 4-star hotels

D. 5-star hotels

266. Hotels and inns generally of small scale with good facilities and furnishings.

A. 1-star hotels

B. 2-star hotels

C. 3-star hotels

D. 4-star hotels

267. _______hotels are located in vacation areas and often provide recreational facilities of their own as well.

A. Luxury

B. Resort

C. Airport

D. Resident

268. _______hotels generally offer their guests the greatest comfort and convenience possible.

A. Luxury

B. Resort

C. Airport

D. Resident

269. A well-furnished and luxurious suite at the top of the building.

A. Penthouse

B. Twin room

C. Single room

D. Double room

270. A room occupied by one person.

A. Suit

B. Twin room

C. Single room

D. Double room