Раздел 5. Туристские агентства.

121. Point out the services that travel agencies provide.

A. coach tours and trips

B. auditing

C. catering

D. accounting

122. People or companies that sell the holiday or tour to the customer are

A. tour operators

B. distributors

C. travel agents

D. managers

123. An act of travelling from one place to another, especially to a place that is far away.

A. Excursion

B. Journey

C. Trip

D. Voyage

124. An act of travelling to a place and coming back, especially when you stay in the place for a short time.

A. Cruise

B. Journey

C. Trip

D. Voyage

125. Identify the first step of a selling process.

A. Establishing rapport

B. Raising awareness

C. Investigating needs

D. Presenting products

126. Identify the final step of a selling process.

A. Establishing rapport

B. Investigating needs

C. Raising awareness

D. Presenting products

127. The description of a destination must include the following information

A. Tourist attractions

B. Weather forecast

C. Economic forecast

D. Government structure

128. A travel agency sales________ helps customers to choose their next holiday.

A. guide

B. consultant

C. assistant

D. manager

129. Travel agents act as travel ________offering service for their clients.

A. consultants

B. operators

C. representatives

D. guides

130. The completion of a booking form starts with

A. party details

B. accommodation

C. payment details

D. customer details

131. A planned journey during which a politician, entertainer, or sports team visits several places, usually within a fixed period of time.

A. Tour

B. Trip

C. Journey

D. Ride

132. If you are visiting Madrid, why not go on a day ______to Toledo?

A. tour

B. trip

C. journey

D. ride

133. The train ________ from Minsk to Berlin was uncomfortable.

A. tour

B. trip

C. journey

D. ride

134. There's a volleyball team on ________ and they want hotel accommodation.

A. tour

B. trip

C. journey

D. ride

135. The museum is a short bus________ from the tourist information office.

A. tour

B. trip

C. journey

D. ride

136. The three-day train ________was boring.

A. tour

B. trip

C. journey

D. ride

137. A ________accompanies all tours scheduled for five days.

A. coach

B. manager

C. instructor

D. guide

138. The sightseeing________ must be familiar with the points of interest that he is showing to the visitors.

A. guide

B. manager

C. instructor

D. representative

139. People who supervise activities in which the resorts specialize.

A. Guides

B. Managers

C. Agents

D. Instructors

140. Travel ________are like any high street store rather than designer studios.

A. agents

B. agencies

C. operators

D. consultants

141. ________work in a town, city or area and usually return to base each evening.

A. Instructors

B. Reps

C. Guides

D. Agents

142. ________guides travel round with their clients staying in a different place most nights.

A. Tour

B. City

C. Trip

D. Vacation

143. A ________operator puts together the components of a holiday package or tour, booking accommodation, travel and services.

A. resort

B. travel

C. tour

D. vacation

144. A person who looks after holiday makers.

A. representative

B. security guard

C. life guard

D. body guard

145. Travel ________have the job of selling the packages created by tour operators.

A. employees

B. instructors

C. representatives

D. agents

146. The first company to issue traveller's checks.

A. Thomas Cook

B. American Express

C. Thomson Tour Operations

D. Sky Air

147. What did Thomas Cook create first?

A. First round-the-world tour

B. First hotel coupon issue

C. First major excursion to London

D. First B&B

148. The excursion includes a meal with three courses at a gourmet________.

A. pizzeria

B. bistro

C. canteen

D. restaurant

149. A travel document that gives permission for a foreigner to enter another country.

A. Passport

B. Voucher

C. Check

D. Visa

150. A holiday where the tour-operator arranges both the flight and the accommodation.

A. package tour

B. incentive tour

C. independent tour

D. private tour