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Hotel Exercises based on the Topical Vocabulary

Task1.Using the text “at the hotel” translate the following expressions from Ukrainian into English:

• місце для стоянки авто

• професійний колектив

• реєстраційна форма

• великими літерами

• зовнішня кімната

• виходити вікнами на...

• одномісний номер

• сучасні зручності

• фен

• білизна

• необхідна річ

• бути потурбованим

• шум транспорту

• лампа перегоріла

• каналізація забилася

• ваша власна відповідальність

• зі згодою адміністрації

• єдина година звільнення номеру

• брати гроші за...

• послуги перекладача

• прокат машин

• цілодобовий сервіс

• салон краси / перукарня

• сауна

• вишукана кухня

• на території готелю

• викликати працівника готелю (покоївку)

• взяти ключ з собою

• це є бажано

• давати службовому персоналу чайові

• сповіщати заздалегідь

• скласти речі

• подякувати персонал за надання бездоганного сервісу

• платити готівкою/карткою

Task 2.

Make up sentences with the expressions above.

Task 3

Fill in the necessary prepositions and adverbs in the following sentences:

1. The first thing to do is to book a room … advance.

2. … arrival at the hotel go to the reception desk in the lobby.

3. The desk clerk will give you …the keys and a porter will take your luggage and show you … to your room.

4. If you are crazy … watching a TV set, there’ll be one in each room.

5. The hotels also provide their guests … the Internet, Fax, translator’s assistance.

6. At large hotels you may ask … any service by telephone.

7. By phone you may also complain … some problems you have in your room.

8. The hotel is assigned … a temporary stay at the hotel.

9. The guests intending to leave the hotel should notify the manager … noon.

10. You may pay … cash or use your credit card.

Task 4. Complete the following sentences:

1. When people travel they may stay...

2. It’s advisable to book a room in advance or...

3. At large hotels the rooms are completed with...

4. If you have an outside room...

5. On arriving at a hotel...

6. The main functions of the receptionist are…

7. If you are traveling by car...

8. The difference between the hotels of different classes lies in...

9. If you need your luggage brought up…

10.You should cancel your reservation if…

11. Whenever you ask for your key…

12. In the lobby you will usually find…

13. If you need to make a trunk-call…

14. To have your laundry cleaned…

15. If you are traveling by car…

16. Usually hotels offer a lot of facilities such as…

17. First-class hotels are hotels that…

18. The main functions of the bellboy are…

19. Those who want to go on an excursion tour…

20. You can call a plumber if…

21. There’s also a restaurant and a bar on the…

22. You can call room service if...

16. Usually hotels offer a lot of facilities such as…

17. First-class hotels are hotels that…

18. The main functions of the bellboy are…

19. Those who want to go on an excursion tour…

20. You can call a plumber if…

21. There’s also a restaurant and a bar on the…

22. You can call room service if...

23. If you need a suit or a dress cleaned or pressed...

24. You may pay for your room...

25. It’s necessary to let the hotel manager know...

26. Before you sign out you must...

27. If you don’t vacate the room by noon...

28. Don’t take along the key….

30.The payment for the hotel is made according to …

31. The guests intending to leave the hotel…

32.When leaving the hotel, it’s…

Task 5. Make up a chain story using the expressions from the text “At the Hotel”.

Task 6. Using the model of the text speak on the following:

1. necessary thing to do before going to stay at the hotel

2. signing in

3. hotel conveniences

4. facilities

5. complains

6. tips

7. checking out

8. leaving the hotel

Task 7. Respond to the following sentences according to the pattern, using the hints given in brackets.

Pattern:

- The receptionist asked me to fill in the registration form once again (to write in block letters).

- Haven’t I told you to write in block letters?

1. There is no parking lot near this inn, so I have to leave my car two blocks down the street (to put up at the motel).

2. Can you imagine? There is not a single vacant room available at this hotel! (to book a room in advance).

3. I have a terrible headache but I can’t have a good rest because of the traffic noise. (to take a back room)

4. My alarm clock went out of order, and I got up an hour later than I had planned (to call the room service and ask them to wake you up).

5. This heat draws me mad! (to take a room completed with air conditioner).

6. Incredible! I left the hotel at 1p.m. and they made me pay for another twenty-four hours! (to vacate the room by noon).

7. My room is dirty again and the bed linen hasn’t been changed (to complain the manager of the chambermaid's work).

8. The bill for the room is just enormous!! ( the breakfast to the room … to be extra) ( 20% service charge … to be added to your account)

9. I am being late for an important meeting, and my suit is terribly wrinkled! ( to take advantage of the 24-hour laundry service).

Task 8. Say what expression is extra in each line and why.

1. drug-store, laundry, a single room travel agency;

2. a detective, a receptionist, a chambermaid, car parking space;

3. to settle the bills, to book accommodation with a hotel, to conform the reservation, to fill in a registration form;

4. to carry the luggage up, to be completed with a private bathroom, to order taxis, to attend to the needs of the guests;

5. to hand in the keys, to be full, to be vacated by noon, to sign out.

Task 9. Agree or disagree with the following statements. Develop your idea.

Agreement So it is Right you are That’s quite true It’s just how I see it It goes without saying I share your opinion There is no denying the fact that I fully subscribe to the idea I agree with you partially

Disagreement No way Far from it Nothing of the kind I doubt it greatly I should not say so On the contrary Just the other way rout That’s your opinion, not mine That’s ridiculous

Pattern: -Motels are usually situated near free ways.

- So it is. Motels are really situated near free ways and they usually have plenty of parking spaces, as they are meant for the people who travel by car.

1. When you plan to go to other city you must buy a ticket and you have nothing else to worry about.

2. Lodges and resorts are always situated near highways.

3. At good hotels they usually have a well-trained staff.

4. If you don’t want to be disturbed by the noise of traffic you should take a front room.

5. Newly married couples are usually settled in two-bedded rooms.

6. Fashionable hotels offer their guests a lot of facilities.

7. You may call the room service if you want to have meals to your room.

8. One-star establishments are the best ones and provide every comfort to their guests.

9. A housekeeper is a person who takes care of the laundry, cleaning and pressing of the guests’ clothes.

10. You must pay for your room only in advance.

11. The receptionist usually asks you to fill in a registration form.

Task 10.Match a word from the right column with its definition from the left one.

1) chambermaid 2) porter 3) manager 4) valet 5) waiter/waitress 6) customer 7) housekeeper 8) proprietor 9) desk-clerk 10) receptionist 11) bellboy 12) detective

the owner of the hotel a person who gives and receives keys a woman in charge of chambermaids who supervises cleaning and ordering of supplies a security officer of the hotel a person who receives guests, gives accommodation, does all the formalities a person who shows the guests up to the room and carries the luggage a person who keeps the door, helps visitors to get out of the car or get a taxi a person in charge of the hotel personnel a man who takes care of the laundry, cleaning and pressing of the guests’ clothes a man or a woman who serves in a restaurant or for room service a person who stays at a hotel