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4.4. Making a point

If you want someone to take note of something you can use phrases such as:

I should like to draw your attention to (the fact that) …

I should like to point out that …

If you are saying something that they already know (and you are a little bit angry) you can write:

I should like to remind you that …

I hope that it is not necessary to remind you that …

You have been passed these memos and letters. What will you write?

a)

____________________ MEMO ____________________

Terry Spencer keeps parking his car in front of the main door. I have told him before that this space is reserved for the Managing Director. Can you tell him again?

RJP

b)

Dear Sirs

I am interested in purchasing a large quantity of your Simplex cameras.

Please could you send me details of your prices and models available.

Yours faithfully

Paul Haskins

Paul Haskins

Remember to tell him about our 25% discount for large orders!

RJP

c)

____________________ MEMO ____________________

Muriel McIver arrives half an hour late for work every day. (She should start at 9.30.) Please tell her.

RJP

d)

Dear Sirs

Please could you send me details of your products and prices.

Yours faithfully

J. Brunt

Mrs. Jane Brunt

Don’t forget to tell her that our prices are the lowest in town!

RJP

4.5. Intercity Bank has to write again

Three months later, Intercity Bank had still not received the filing cabinets. Peter Long decided to write again.

1. Is Mr. Long still making a mild complaint? How do you know?

2. What will he do if he does not get a reply to his letter?

Intercity Bank Plc

Dear Mr. Basuki

Order 2789

It is now over seven months since we placed the above order with you and we are still waiting for the Linton filing cabinets. I should like to remind you that we have already paid for these cabinets. We really must insist, therefore, that you deliver them immediately or refund our money.

Unless we hear from you within seven days, we will be forced to take legal action.

Yours sincerely

Peter Long

Mr. Peter Long

Manager