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Read the dialogues and act out one of them.

Nurse:

I'm afraid visiting hours are over, sir.

Visitor:

My wife's in room 3B.

Nurse:

Sorry, you'll have to come back in the morning.

Visitor:

And leave her all alone overnight?

Nurse:

I'm afraid that's the policy, sir.

Visitor:

Surely you can make an exception? What if she needs me in the night?

Nurse:

Don't worry, we'll look after her. What she really needs is her rest.

Visitor:

Some of her friends want to see her too. When can they come?

Nurse:

Visiting hours are from 9 to 11 in the morning and 4 to 7 in the evening, but I'm afraid while your wife is on bedrest the doctor has requested that only immediate family members come in to see her.

Visitor:

Can't her friends even stop by to bring her flowers?

Nurse:

Flowers are not permitted in this ward. We just can't risk any germs that might come in with them.

Visitor:

Well, I guess it's all in her best interest.

Nurse:

Thanks for understanding. Now, I'm going to bring your wife her dinner. Why don't you head home and get something to eat yourself?

Visitor:

Okay. I really hate to leave her, but that's probably a good idea.

Nurse:

She's in good hands here. I'll tell her you were here and that you'll see her in the morning.

Doctor:

Hi Jessica. How are you feeling today?

Patient:

A bit better.

Doctor:

That's good to hear. Are you still feeling nauseous?

Patient:

No, I haven't felt sick to my stomach since you switched my medication.

Doctor:

Great. Say, your test results came in this morning.

Patient:

It's about time. Is it good news or bad?

Doctor:

I guess it's a bit of both. Which do you want first?

Patient:

Let's get the bad news over with.

Doctor:

Okay. It looks like you're going to need surgery to remove the tumour from your leg. After the operation you're going to have to stay off your feet for at least three weeks. That means no soccer.

Patient:

I was afraid you were going to say that.

Doctor:

Now for the good news. The biopsy shows that the tumour is benign, which means it's not cancerous. We're going to take it out anyway just to be on the safe side.

Patient:

Wow, that's a load off my mind. Thanks Doctor.

Doctor:

Don't get too excited. We still need to get to the bottom of all of this weight loss.

Patient:

I've probably just been so worried about this stupid lump.

Doctor:

These things often are stress related, but we're still going to do a few blood tests just to rule a few things out.

Patient:

Things like what? Cancer?

Doctor:

Actually, I'm thinking more along the lines of a food allergy.

What do we call the type of alternative medicine which ….

1 uses herbs and other natural plants?

2 uses oils which smell nice and are rubbed into your body?

3 uses needles to stick into specific parts of your body?

4 uses tiny amounts of substances which cause the illness the doctor is trying to cure?

5 manipulates your spine and bones to ease backache and other pains?

acupuncture chiropractic herbal medicine homeopathy aromatherapy

Human Body Quiz

Начало формы

1

Your tonsils can get swollen when you have a sore thigh/toe/throat/lips.

2

The elbow/shoulder/ankle/knee is located in the middle of the arm.

3

My Dad's little thumb/toe/wrist/armpit was lost in the accident.

4

The patient lost so much weight his calves/thigh/muscle/cheeks were sunken in.

5

We'll put a cool cloth on your knees/tongue/teeth/forehead to get your fever down.

6

Another word for belly button is knee/naval/chest/stomach.

7

The newborn is getting his thigh/bum/shin/heart changed in the nursery.

8

She may never walk again because her uterus/spine/finger/eye was so badly injured.

9

The collar bone/limbs/knees/skin on his knee was scraped off when he hit the road.

10

Your grandfather will be able to walk better after his chin/waist/hip/arm surgery.

Match the comments with the supplies that are needed:

1

I can't catch my breath.

a

table and head-rest paper

2

Prepare the examining table for the next patient.

b

thermometer

3

We'll have to get a blood sample.

c

oxygen mask

4

I need to sterilize the wound.

d

hypodermic needle

5

We'll have to feed him with liquids.

e

bandage scissors

6

Let's find out your weight.

f

scales

7

I need to examine the patient in private.

g

eye chart

8

Let's check your vision.

h

antiseptic

9

Let's see if you are running a fever.

i

IV bag

10

Can you cut this gauze for me?

j

privacy screen

Making a doctor’s appointment

L isten to extracts from some telephone conversations and complete the following sentences.

  1. How does that ……………………………………………………………………………………?

  2. Something’s ……………………………………………………………………………………… .

  3. I’m afraid I can’t ………………………………………………………………………………. .

  4. That’s a ……………………………………………………………………………………………. .

  5. Thanks for ……………………………………………………………………………………….. .

  6. I can ……………………………………………………………………………………. at 11.30.

  7. I’m afraid he’s ………………………………………………………………………… today.

  8. I would like to ……………………………………………………. to see the manager.

  9. I ………………………………………………………………………………. With Dr Robson.

  10. Can we ……………………………………………………….. to sometime tomorrow?

Now use these phrases to fill in the missing parts in the dialogues below.

  1. A: Cato Productions.

B: Hello, Linda. Neil Conway here.

A: Hello, Mr Conway. How can I help you?

B: I need to …………………………………………….. to see Mr Howard. Has he got any time today?

A: Let me see … Not today, I’m afraid, Mr Conway. The earliest I can ……………………. Is tomorrow at 10.30.

B: Can’t you squeeze me in sometime today?

A: Hmm … no, I’m afraid not. He’s ……………………… today. Sorry about that.

B; OK, Linda, no problem. Tomorrow, 10.30.

A: That’s fine, then, Mr Conway, Have a good day.

B: Bye.

  1. A: Good morning, Airthrey Medical Centre.

B: Hello, my name is Chris Fowler and I …………………………………. With Dr Kennedy this morning at 11 o’clock.

A: Yes, Mr Fowler, how may I help you?

B: ……………………………………. at work. Can we …………………………………… to sometime this afternoon?

A: Let me check for you… Yes, there’s a slot at 2.30. How does that …………………….?

B: That’s fine.

A: Okay then, Mr Fowler. 2.30, Dr Kennedy.

B: Thanks very much.

  1. A: Hello?

B: Hi, Keith – it’s Julia.

A: Oh, hi.

B: Listen, it’s about lunch tomorrow. I’m afraid ……………………………. .

A: ……………………………………. . Is Harry still coming?

B: Oh, yes, Harry’s going to be there.

A: OK then, Julia, Thanks for …………………………… .

B: Thanks, Keith. Bye.

Use the language and the prompts below to act out dialogues.

Patient

  • I need to make an appointment.

  • I need to see the doctor.

  • When is the doctor free?

  • I need to renew my prescription.

  • Do you think the doctor could squeeze us in today?

  • I need to make an appointment for my husband.

  • My child needs to come in for a check-up.

  • The doctor wants to see me again in two week's time.

Receptionist

  • What is your chart number?

  • What is the appointment regarding?

  • Which day/what time is good for you?

  • Is January the 3rd okay with you?

  • How does four o'clock sound?

  • We'll see you then.

  • I'm sorry the doctor is not taking new patients.

  • We'll call you if there are any cancellations.

  • We're running an hour behind schedule.

  • Dr Jones is away. You'll be seeing Dr Lindsay.

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