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Заняття 13-2 сем-р-ОГ-2011 Зручн і сервіс в гот...doc
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4. Прослуховування діалогу «Room service. Can I help you ?» і відмітка слів, які ви чуєте ? – Listen to the dialogue ‘Room service. Can I help you ?’ and tick (ѵ) the words you hear..

1

[ ]

champagne

3

[ ]

lunch

[ ]

wine

[ ]

breakfast

[ ]

glasses

[ ]

coffee

2

[ ]

washing

4

[ ]

button

[ ]

dry cleaning

[ ]

zip

[ ]

ironing

[ ]

repair

[ ]

cleaning

[ ]

pressing

5. Повторне прослуховування діалогу і завершення наступних речень. – Listen again and complete the sentences.

1. We ……………………..four glasses.

2. My husband’s suit …………………dry cleaning.

3. I have a dress that needs ……………………… .

4. No, you …………………………to do that.

5. How …………………..will it be ?

6. We need ………………………in half an hour.

7. I need …………………………..this afternoon.

8. Do they need ……………………………….?

6. Ознайомлення з і вивчення мовних кліше. – Language study. Learn new speech patterns.

How many glasses do you need ?

S

No, you don’t need to do that.

S

I’ll send someone up for them right away.

S

How long will it be ?

C

Do they need pressing ?

S

6.1 Повторне прослуховування і переклад діалогу ‘Room service. Can I help you ?’. – Listen to the dialogue ‘Room service. Can I help you ?’ and translate it. Room service. Can I help you ?

1.

Room service:

Room service. Can I help you ?

Man:

Hello. Could I have a bottle of champagne, please ?

Room service:

Certainly, what room number, please ?

Man:

Room 352.

Room service:

And how many glasses do you need ?

Man:

We need four, please.

Room service:

Right away, sir.

2.

Housekeeping:

Housekeeping. Valerie speaking. Can I help you ?

Woman:

Yes, please. My husband’s suit needs dry cleaning and I have a dress that needs ironing. Shall I leave them at reception ?

Housekeeping:

No, you don’t need to do that. I’ll send someone up for them right away. What’s your room number ?

3.

Room service:

Good morning. Room service.

Man:

Good morning. Could we have a continental breakfast for two ? With orange juice and coffee, please ?

Room service:

Certainly. A continental for two. Which room number, please ?

Man:

697. How long will it be ? We need to leave in half an hour.

Room service:

It will be with you in fifteen minutes.

Man:

Great. Thank you very much.

4.

Housekeeping:

Hello, housekeeping. Can I help you ?

Man:

Yes, please. Can you put a new zip in a pair of trousers ? I need them this afternoon.

Housekeeping:

We can do that for you by lunchtime, sir. Do they need pressing ?

Man:

Oh, …yes, please.

Housekeeping:

I’ll send someone up to your room.