1. You have applied for the post of an accountant at ‘Private Bank’. You are invited for an interview. What information you are supposed to collect for that interview.

2. Role cards.

Student A: You are a director of ‘Solo East Travel’ and your task is to lead the job interview.

You must:

• Keep the interview going

• Help the candidate to relax by making small-talk

• Ask open-ended questions

• Explain when and how the candidate will be told the result of the interview.

Student B: You have applied for the post of office manager at ‘Solo East Travel’ and you are invited for an interview.

You must:

• Think about the questions you may be asked, and your responses

• Be prepared to talk about your career, both past and future

• Be ready to explain why you are suitable for the job

• Ask questions.

3. Use this check list to get feedback about your body language and communication style when you practice for the interview.

NON VERBAL COMMUNICATION
	Great	Good	Poor	Comments
Eye contact
Smiled
No fidgeting
Body posture
Natural gestures
Face expressions
Voice volume
Vocal speed
Vocal tone
Grammar
Confidence
Sincerity
Enthusiasm

References

1. Ashley A. Handbook of Correspondence. – Oxford: University Press, 2002. – 303 p.

2. Baugh, L. S., Fryar, M., Thomas, D. Handbook for business writing (2nd ed.). – Lincolnwood, IL: NTC Publishing Group, 1994. – 302 p.

3. Geffner C., Andrea B. Business English: a complete guide to developing an effective business writing style. – 3rd ed. – New York: Barron's Educational Series, Inc., 1998. – 351 p.

4. Grant D., McLarty R. Business Basics. – Oxford: University Press, 2008. – 88 p.

5. Lamb S. E.. How to write it. A complete guide to everything you will ever write. – California: Ten Speed Press, 1998. – 345 p.

6. Segling G. L., Coleman E. The AMA Handbook of Business Letters. – 3rd ed. – New York: AMACOM American Management Association, 2002. – 520 p.

7. Tullis G., Trappe T. New Insights into Business. Student’s Book. – Edinburg: Pearson Education Limited, 2000. – 176 p.