- •Contents
- •Вступне слово
- •Management as a science
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Write what he/she did and what he/she didn’t do yesterday:
- •Your manager has just come back from a business trip. Ask him/her about:
- •Say, what he/she will do at this time:
- •Past Simple of the following verbs: to win, to spend, to begin, to invite, to like, to award, to send, to sell, to pay, to teach.
- •Future Simple of the following verbs: to give, to have, to come, to start, to launch, to be, to start, to get, to work, to visit.
- •Reading and writing
- •Text 1. Management
- •Text 2. Mary parker follett: mother of modern management
- •Developing speaking skills
- •English course agreements:
- •Planning and organising
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Some, any, no. Translate them and explain your choice.
- •Many, much, few, little. Translate them and explain your choice.
- •Present Continuous, put questions to them and give negative answers.
- •Past Continuous, put questions to them and give negative answers.
- •Past Continuous.
- •Future Continuous.
- •Future Simple or Future Continuous.
- •Reading and writing
- •Text 1. Planning
- •Text 2. Organising
- •Figure 1. Organisation with Narrow Span
- •Figure 2. Organisation with Wide Span
- •Developing speaking skills
- •Directing and controlling
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •You have a meeting with your partner. Ask him about his business. Use the following words:
- •You have just come back from a business trip. Tell your colleagues about it:
- •You have a plan of activities for your working day. Explain what you will have done by the definite time:
- •The modal verb May according to the model and translate them: I wish you organise the meeting. – You might organise the meeting.
- •The modal verb Must according to the model and translate them: I am sure your manager is a highly qualified specialist. – Your manager must be a highly qualified specialist.
- •The modal verb Can:
- •The modal verbs May, Can, Might and Could:
- •The modal verbs Must, Had to:
- •Reading and writing
- •Text 1. Directing
- •Text 2. Controlling
- •Developing speaking skills
- •Land auction
- •Business organisation and marketing
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The basic forms of business organisation
- •Text 2. The main concepts of marketing
- •Developing speaking skills
- •Financial and risk management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I said, “I involved short-term and long-term forecasting, budgeting and financial controls” – I said that I had involved short-term and long-term forecasting, budgeting and financial controls.
- •Reading and writing
- •Text 1. Financial management
- •Text 2. Risk management and insurance
- •Developing speaking skills
- •Human resource management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I manage our delivery department. I am proud of it. – I am proud to manage our delivery department.
- •I was adjusted to new working conditions. I am glad of it. – I am glad to have been adjusted to new working conditions.
- •I have not seen the new production line. I am sorry about it. – I am sorry not to have seen the new production line.
- •Reading and writing
- •Text 1. Management and leadership
- •Text 2. Motivation and human resource management
- •Developing speaking skills
- •The profession of a manager
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Most of employers who work in human resource department are head hunters. – Most of employers working in human resource department are head hunters.
- •Managers who are working in financial department are analysing financial contracts. – Managers working in financial department are analysing financial contracts.
- •When he read the report, he found a lot of errors. – When reading the report, he found a lot of errors.
- •When he discussed everything with the partner, he signed the contract. – Having discussed everything with the partner, he signed the contract.
- •Our office is situated in the building, which was built last year. – Our office is situated in the building built last year.
- •I saw them as they were planning the change and how they were moving from the present to the ideal. – I saw them planning the change and moving from the present to the ideal.
- •As my colleague was on a business trip, I prepared the financial report. – My colleague being on a business trip, I prepared the financial report.
- •As his partner had prepared the report, they went home. – His partner having prepared the report, they went home.
- •When the work had been done, they phoned to the office. – The work having been done, they phoned to the office.
- •Reading and writing
- •Text 1. The profession of a manager
- •Text 2. Professional and personal skills of a manager
- •Developing speaking skills
- •Opening a New Restaurant
- •Business research and research ethics
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •After he forecasted changes in the market, he began to work as an analyst. – After forecasting changes in the market, he began to work as an analyst.
- •She insisted that she should solve the problem herself. – She insisted on solving the problem herself.
- •He insisted that he should be eliminated from the team. – He insisted on being eliminated from the team.
- •I want to get your report very much. – I am looking forward to getting your report.
- •It gave me much pleasure to work with you. – I enjoyed working with you.
- •It is useless to apply old methods. – It is no use applying old methods.
- •I am a team leader. I am proud of it. – I am proud of being a team leader.
- •He is given important information. He is proud of it. – He is proud of being given important information.
- •He was given important information. He is proud of it. – He is proud of having been given important information.
- •I did not request permission. I planned the interview myself. – Instead of requesting permission, I planned the interview myself.
- •Reading and writing
- •Text 1. Business research
- •Text 2. Research ethics
- •Developing speaking skills
- •Peculiarities of business communication
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •The Infinitive and its complexes:
- •The Gerund and its complexes:
- •The Participle and its complexes:
- •Reading and writing
- •Text 1. Problems of cultural differences
- •Text 2. Nonverbal communication: body positions and movements
- •Developing speaking skills
- •Body talk.
- •Information technologies in management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Knowledge is a key to success, so there are so many ways to gather and keep information. – If knowledge weren’t a key to success, there wouldn’t be so many ways to gather and keep information.
- •I didn’t know about telecommuting, so I didn’t use it. – If I had known about telecommuting, I would have used it.
- •I am sorry an online chart room is not available in my computer now. – I wish an online chart room were available in my computer now.
- •It’s a pity, I had such poor information about ongoing situation. – I wish I hadn’t had such poor information about ongoing situation.
- •I advise you to stop your attempts in this sphere of business. – You had better stop your attempts in this sphere of business.
- •I prefer to use a chat room. – I would (had) rather (sooner) use a chat room.
- •Subjunctive I.
- •Subjunctive II.
- •Reading and writing
- •Text 1. Information technologies for electronic commerce
- •Text 2. Management information system
- •Developing speaking skills
- •Head-hunting and job hunting
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Referring to the Present and Future (Conditional II);
- •Referring to the Past (Conditional III).
- •Reading and writing
- •Text 1. Head-hunting
- •Text 2. Job hunting
- •Developing speaking skills
- •How to choose the best career?
- •Famous ukrainian names
- •In economics and management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The development of administration and management as a science in ukraine
- •Text 2. Mykhailo tuhan-baranovskyy
- •Developing speaking skills
- •Extended reading
- •Inquiring minds want to know – now!
- •Violence on tv
- •International electronic cash
- •Ivan vernadskyy
- •Tests for self-control
- •Keys to tests
- •Grammar reference
- •§ 1. The noun
- •§ 2. Pronouns
- •§ 3. Verb tenses
- •Past Simple Tense
- •§ 4. Modal verbs
- •§ 5. The verb: passive voice
- •§ 6. Direct and indirect speech
- •Changes of Verb tense forms when transferring sentences from Direct into Indirect Speech
- •§ 7. The infinitive
- •§ 8. The participle
- •§ 9. The gerund
- •§ 10. The verbal complexes: comparison
- •Syntactic functions of the verbals: comparison
- •§ 11. The subjunctive mood
- •The suppositional mood is used in:
- •§ 12. Conditional sentences
- •§ 13. The compound sentence
- •§ 14. The complex sentence
- •Vocabulary
- •Literature
- •Іноземна мова професійного спрямування (англійська мова для менеджерів)
Developing speaking skills
Task 35. Having read the material of the unit, how would you answer the questions:
What does the process of head-hunting imply and would you like to be headhunted? Why (not)?
What traits of character does a head-hunter have to possess, in your opinion?
Which methods of job hunting are the most effective ones, in your opinion? Which of them would you use? Explain your choice.
Task 36. Choose any of the dialogues offered below. Reproduce them with a partner. Change the roles. Single out the major ideas and be ready to report them to the group.
Dialogue 1.
A: |
After a lot of applications I am a little bit exhausted. There is almost no job advertisement that I didn’t answer. |
B: |
Well, what is the result so far? Have you got any answers? |
A: |
Hmm, yes a couple of answers. Basically all were refusals. I had one interview but they gave the job to someone else. |
B: |
Sounds strange. Give me your CV and applications. I want to check them. Maybe you are doing something wrong. |
A: |
What do you mean? I do everything right. |
B: |
Well maybe that’s the problem. When you apply for a job you have to sell yourself to the employer. That includes self marketing, for every job. |
A: |
I don’t know what you mean. |
B: |
Let’s see. (reads through the CV and the different application papers). Oh… we should go through this from the very beginning. I don’t get it. First of all, never mention anything about payment in your applications. No matter what you mention it will be either too much, then you are too expensive to be interesting or it will be too less, that will make the employer think that your skills are not that good. Either way, you lose. |
Dialogue 2.
A: |
A lot of job ads do include the question of salary. |
B: |
Yeah, but the answer “adequate payment” is also an answer. And it plays the ball back to the employer. |
A: |
Sounds difficult. Won’t he think that I dodge the question? |
B: |
Yes, in any case, this is what he wants you to do. He is the boss, he tells you what your work is worth. It is up to you to accept his offer. And you prove that you can cope with sensitive questions. So the employer can trust you to be able to deal with a customer. |
Dialogue 3.
A: |
As you might have noticed, they ask certain questions over and over again. Every time you give a slightly different answer, but it is always the same question. In the end the employer gets the impression that you don’t know what you want. |
B: |
Why do they ask the same question? |
A: |
It’s like this. For example they ask, did you have any further trainings in your last jobs? What do you think about voluntary trainings? |
B: |
But those are two different questions. |
A: |
You answer them differently, in general the employer wants you to answer that you love to learn more, that you can make your job better and that you are used to it anyway. |
B: |
I never saw it that way. |
A: |
Yeah, it’s connected. |
B: |
Thank you, I will take this into account when I apply for the next job. |
A: |
Well, don’t go through the advertisements. A technical company in the city will start a new recruitment round next month. If you apply now they won’t look for someone else. This is another way of successful job hunting, to know that there is a job vacant, before someone else knows about and can apply. |
B: |
Wow! I should have come to you earlier. |
A: |
Yes, you should have… but anyway good luck! |
Task 37. Work with a partner and complete the following dialogues. Act them out:
Dialogue 1.
A: |
Good morning, Mr. Brown! Take a seat, please. |
B: |
Good morning, Sir! |
A: |
Last week we received your resume and though we haven’t been looking for employees we became very interested in your person. |
B: |
Thank you, I feel really honoured. |
A: |
But would you be so kind as to tell me why you started cold-calling on our company. Are you not satisfied with your present position in the company you are working at now? |
B: |
Well, ………………………………………………………………………….... |
A: |
I see. Could you tell me more about your education? I read in your resume that you’d had some grants from foreign companies. Please, tell more about them. |
B: |
………………………………………………………….……………….............. |
A: |
That sounds really interesting! And I can also see that apart from your everyday job you have time to write of your interests? |
B: |
………………………………………………………….……………….............. |
A: |
Do you often go to the conferences to make presentations or do you just send the theses? I ask this question because I’m really interested in a person like you, but going to the conferences would mean being absent from work which is not very good for our company. |
B: |
……………………………………………………….………………………...... |
A: |
OK, I see. Now after talking to you I’m even more interested in having someone like you in my company. But before hiring you I’d like you to spend about one month of noviciate. Of course if I see that you are as good in practice this period will be shortened. So what do you say? |
B: |
…………………………………………………………………..…….................. |
A: |
Thank you once again for coming and I’m waiting for your answer till next week. Goodbye and have a nice day! |
B: |
Thank you. I’ll let you know my decision as soon as possible. |
Dialogue 2.
A: |
Hi! How are you doing? How did you spend your holidays? Are you ready to begin a new academic year at the university? |
B: |
Hi, Andrew! I had really great time during summer holidays, I did my best as those were my last holidays as a student. |
A: |
Oh! Are you the fifth year student already? Time flies by! Have you started to look for a job? |
B: |
Not yet. I don’t know how to begin doing this. Can you give me some hints concerning this? |
A: |
Well, actually there is nothing difficult about it. There are few main methods of looking for a job. …………………. |
B: |
Unfortunately I have no influential friends. All my friends are students just like me. |
A: |
…………………………………………..………………………………............. |
B: |
What do you mean by conquering the net? I’ve heard something about search engine, but I haven’t the slightest idea how it works. |
A: |
………………………………………………….………………………............... |
B: |
What about newspapers? Are there any special newspapers or shall I find information about vacancies in each newspaper? |
A: |
…………………………………………………………………………………… |
B: |
And what happens after I’ve found a job I’d like to have? |
A: |
……………………………………………………………………………………. |
B: |
Do you think you could tell me more about writing a resume? I would really appreciate it. |
A: |
Sure! But as it takes some time it will be better if we meet in the evening somewhere or you can come to my place. I have some examples of resume and cover letters at home. |
B: |
That would be really great! Call me when you have time for me. |
A: |
OK. By the way, don’t forget to bring some pictures from your holidays, I’d like to see them. Bye! |
B: |
See you in the evening. |
Task 38. Role plays.
Work in pairs. One of you is a manager in a company which deals with executive search, the second student is a senior manager of the profitable company which is interested in becoming a client of the company in order to find new executives. Here are the main ideas of the search company Client’s Bill of Rights:
The executive search firm provides you with an accurate and candid assessment of its capabilities to perform your search.
The executive search firm tells you who will conduct the search.
The executive search firm provides a high-level consultative relationship.
The executive search firm holds your information in strict confidentiality.
The executive search firm demonstrates a clear understanding of the position, the company and the objectives of the search.
The executive search firm provides you with regular, detailed status reports on the progress of the search.
The executive search firm presents qualified candidates who fit the position and the culture of your organisation.
The executive search firm helps you negotiate with the final candidate, representing both parties with skill, integrity and a high degree of professionalism.
The executive search firm provides you with a clear understanding of its replacement policy and other unusual situations that may arise during and after the search.
The executive search firm provides you with a reasonable level of follow-through after you have hired the candidate.
As you want to become a client of the company you want to find out more about it, as well as about the Code of Ethics.
The following words and word combinations might be useful for you: professionalism, integrity, competence, objectivity, accuracy, conflicts of interest, confidentiality, loyalty, equal opportunities, public interest.
Consider the following items on your own and then discuss your decisions in groups of four or five people:
