- •Contents
- •Вступне слово
- •Management as a science
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Write what he/she did and what he/she didn’t do yesterday:
- •Past Simple of the following verbs: to win, to spend, to begin, to invite, to like, to award, to send, to sell, to pay, to teach.
- •Future Simple of the following verbs: to give, to have, to come, to start, to launch, to be, to start, to get, to work, to visit.
- •Your manager has just come back from a business trip. Ask him/her about:
- •Say, what he/she will do at this time:
- •Reading and writing
- •Text 1. Management
- •Text 2. Mary parker follett: mother of modern management
- •Developing speaking skills
- •English course agreements:
- •Planning and organising
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Some, any, no. Translate them and explain your choice.
- •Many, much, few, little. Translate them and explain your choice.
- •Present Continuous, put questions to them and give negative answers.
- •Past Continuous, put questions to them and give negative answers.
- •Past Continuous.
- •Future Continuous.
- •Future Simple or Future Continuous.
- •Reading and writing
- •Text 1. Planning
- •Text 2. Organising
- •Figure 1. Organisation with Narrow Span
- •Figure 2. Organisation with Wide Span
- •Developing speaking skills
- •Directing and controlling
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •You have a meeting with your partner. Ask him about his business. Use the following words:
- •You have just come back from a business trip. Tell your colleagues about it:
- •You have a plan of activities for your working day. Explain what you will have done by the definite time:
- •The modal verb May according to the model and translate them: I wish you organise the meeting. – You might organise the meeting.
- •The modal verb Must according to the model and translate them: I am sure your manager is a highly qualified specialist. – Your manager must be a highly qualified specialist.
- •The modal verb Can:
- •The modal verbs May, Can, Might and Could:
- •The modal verbs Must, Had to:
- •Reading and writing
- •Text 1. Directing
- •Text 2. Controlling
- •Developing speaking skills
- •Land auction
- •Business organisation and marketing
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The basic forms of business organisation
- •Text 2. The main concepts of marketing
- •Developing speaking skills
- •Financial and risk management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I said, “I involved short-term and long-term forecasting, budgeting and financial controls” – I said that I had involved short-term and long-term forecasting, budgeting and financial controls.
- •Reading and writing
- •Text 1. Financial management
- •Text 2. Risk management and insurance
- •Developing speaking skills
- •Human resource management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I manage our delivery department. I am proud of it. – I am proud to manage our delivery department.
- •I was adjusted to new working conditions. I am glad of it. – I am glad to have been adjusted to new working conditions.
- •I have not seen the new production line. I am sorry about it. – I am sorry not to have seen the new production line.
- •Reading and writing
- •Text 1. Management and leadership
- •Text 2. Motivation and human resource management
- •Developing speaking skills
- •The profession of a manager
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Most of employers who work in human resource department are head hunters. – Most of employers working in human resource department are head hunters.
- •Managers who are working in financial department are analysing financial contracts. – Managers working in financial department are analysing financial contracts.
- •When he read the report, he found a lot of errors. – When reading the report, he found a lot of errors.
- •When he discussed everything with the partner, he signed the contract. – Having discussed everything with the partner, he signed the contract.
- •Our office is situated in the building, which was built last year. – Our office is situated in the building built last year.
- •I saw them as they were planning the change and how they were moving from the present to the ideal. – I saw them planning the change and moving from the present to the ideal.
- •As my colleague was on a business trip, I prepared the financial report. – My colleague being on a business trip, I prepared the financial report.
- •As his partner had prepared the report, they went home. – His partner having prepared the report, they went home.
- •When the work had been done, they phoned to the office. – The work having been done, they phoned to the office.
- •Reading and writing
- •Text 1. The profession of a manager
- •Text 2. Professional and personal skills of a manager
- •Developing speaking skills
- •Opening a New Restaurant
- •Business research and research ethics
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •After he forecasted changes in the market, he began to work as an analyst. – After forecasting changes in the market, he began to work as an analyst.
- •She insisted that she should solve the problem herself. – She insisted on solving the problem herself.
- •He insisted that he should be eliminated from the team. – He insisted on being eliminated from the team.
- •I want to get your report very much. – I am looking forward to getting your report.
- •It gave me much pleasure to work with you. – I enjoyed working with you.
- •It is useless to apply old methods. – It is no use applying old methods.
- •I am a team leader. I am proud of it. – I am proud of being a team leader.
- •He is given important information. He is proud of it. – He is proud of being given important information.
- •He was given important information. He is proud of it. – He is proud of having been given important information.
- •I did not request permission. I planned the interview myself. – Instead of requesting permission, I planned the interview myself.
- •Reading and writing
- •Text 1. Business research
- •Text 2. Research ethics
- •Developing speaking skills
- •Peculiarities of business communication
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •The Infinitive and its complexes:
- •The Gerund and its complexes:
- •The Participle and its complexes:
- •Reading and writing
- •Text 1. Problems of cultural differences
- •Text 2. Nonverbal communication: body positions and movements
- •Developing speaking skills
- •Body talk.
- •Information technologies in management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Knowledge is a key to success, so there are so many ways to gather and keep information. – If knowledge weren’t a key to success, there wouldn’t be so many ways to gather and keep information.
- •I didn’t know about telecommuting, so I didn’t use it. – If I had known about telecommuting, I would have used it.
- •I am sorry an online chart room is not available in my computer now. – I wish an online chart room were available in my computer now.
- •It’s a pity, I had such poor information about ongoing situation. – I wish I hadn’t had such poor information about ongoing situation.
- •I advise you to stop your attempts in this sphere of business. – You had better stop your attempts in this sphere of business.
- •I prefer to use a chat room. – I would (had) rather (sooner) use a chat room.
- •Subjunctive I.
- •Subjunctive II.
- •Reading and writing
- •Text 1. Information technologies for electronic commerce
- •Text 2. Management information system
- •Developing speaking skills
- •Head-hunting and job hunting
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Referring to the Present and Future (Conditional II);
- •Referring to the Past (Conditional III).
- •Reading and writing
- •Text 1. Head-hunting
- •Text 2. Job hunting
- •Developing speaking skills
- •How to choose the best career?
- •Famous ukrainian names
- •In economics and management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The development of administration and management as a science in ukraine
- •Text 2. Mykhailo tuhan-baranovskyy
- •Developing speaking skills
- •Extended reading
- •Inquiring minds want to know – now!
- •Violence on tv
- •International electronic cash
- •Ivan vernadskyy
- •Tests for self-control
- •Keys to tests
- •Grammar reference
- •§ 1. The noun
- •§ 2. Pronouns
- •§ 3. Verb tenses
- •Past Simple Tense
- •§ 4. Modal verbs
- •§ 5. The verb: passive voice
- •§ 6. Direct and indirect speech
- •Changes of Verb tense forms when transferring sentences from Direct into Indirect Speech
- •§ 7. The infinitive
- •§ 8. The participle
- •§ 9. The gerund
- •§ 10. The verbal complexes: comparison
- •Syntactic functions of the verbals: comparison
- •§ 11. The subjunctive mood
- •The suppositional mood is used in:
- •§ 12. Conditional sentences
- •§ 13. The compound sentence
- •§ 14. The complex sentence
- •Vocabulary
- •Literature
- •Іноземна мова професійного спрямування (англійська мова для менеджерів)
The profession of a manager
Introduction
Task 1. Discuss the following questions:
Is the work of every manager similar? In what way is it different?
What are different types of managers?
What personal skills must a good manager possess?
What professional skills must a good manager possess?
Which skills are more important and why?
Use of the essential vocabulary
Task 2. Memorise the essential vocabulary to Text 1 and translate the sentences containing it:
(1) to acquire (набувати) – to obtain, get smth. For manager’s work it is essential to obtain conceptual, technical and human skills.
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(2) chief executive officer (CEO) (головний адміністратор) – the person who runs a company. CEO is the person who takes an active part in day-to-day running of the company.
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(3) concern (інтерес; турбота) – a feeling that smth. is important; interest in a particular task. A central concern of the CEO is creation of the smoothly functioning of top management team.
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(4) creation (створення) – smth. that shows skill, imagination or artistic ability of the author. They are proud of their latest creations. to create – створювати, творити creative – творчий creativeness – творчість
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(5) department (відділ) – a division in an organisation. Top management are responsible for performance of all departments.
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(6) to develop (розвивати, розвиватися) – to become bigger and more advanced. The masjor part of a middle manager’s job is to develop and fine-tune skills and know-how. development – розвиток
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(7) to emphasise (наголошувати) – to stress the importance of smth. The director emphasised two current problems of the company.
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(8) to establish (встановлювати) – to create or introduce smth. We have already established contact with our foreign suppliers.
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(9) to exhibit (проявляти; показувати) – to show or demonstrate. The economy continued to exhibit the signs of decline in September.
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(10) to fine-tune (точно регулювати) – to make very small and precise adjustments to smth. in order to make it successful and effective. Computers allow the plans to be fine-tuned and altered quickly.
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(11) to improve (покращувати, вдосконалювати) – to become or make better, to ameliorate, to amend. Middle managers help first-line managers better utilise resources to improve customer service. improvement – вдосконалення
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(12) knowledge (знання) – understanding of or information about a subject which has been obtained by experience or study and which is either in a person’s mind or possessed by people generally. She has a particular interest in scientific knowledge.
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(13) level (рівень) – all the people or jobs within an organisation, industry etc. that have similar amounts of importance and responsibility. The organisational level at which a manager operates often influences his functions and skills.
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(14) manufacturing (виробництво) – the production of smth. Middle managers help non-managerial employees better utilise resources to reduce manufacturing costs. manufacturer – виробник
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(15) personality (особистість) – character and nature of a person. One of the reasons for a manager to use a particular management style is his personality. |
(16) to possess (володіти) – to own smth. In every department a group of people works together and possesses similar skills.
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(17) to be responsible for (бути відповідальним за) – to have the duty to deal with the situation and report about it. The fist-line managers are responsible for the daily supervision of the non-managerial employees. responsibility – відповідальність
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(18) smoothly (легко, плавно) – going well and being free of problems and trouble. CEO is responsible for creating a smoothly functioning top-management team.
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(19) success (успіх) – achievement of smth. Actually managers of all levels contribute to the success of an organization. successful – успішний
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(20) ultimately (зрештою; кінець кінцем) – in the end; finally. Top managers are ultimately responsible for the success or failure of an organisation. |
Task 3. Match each word in section A with its translation in section B:
Technique; to reduce; department; goods and services; to exhibit; goal; failure; to achieve; to pursue; responsible for; creation; knowledge; to possess; level; to emphasise; appropriate; success; to acquire; manufacturing; concern; to develop; to establish; to fine-tune; successful; accounting; to evaluate; to improve; ultimately; supervisor; creative.
Виробництво; інтерес; успішний; метод; досягати; рівень; набувати; успіх; встановлювати; відділ; володіти; товари та послуги; точно регулювати; керівник; бухгалтерія; покращувати; кінець кінцем; наголошувати; відповідальний; створення; зменшувати; ставити (за мету); знання; розвиватись; невдача; творчий; проявляти; оцінювати; мета; відповідний.
Task 4. Match each word in section A with the one of the similar meaning in section B:
To develop; to establish; to evaluate; to possess; to fine-tune; to reduce; to pursue; to exhibit; to emphasise; to acquire.
To obtain, get smth.; to make judgment, assess smth.; to become bigger and more advanced; to make smth. smaller; to make efforts to achieve smth.; to stress the importance of smth.; to create or introduce smth.; to show or demonstrate; to own smth.; to make precise adjustments.
Task 5. Match each word in section A with the one of the opposite meaning in section B:
Appropriate; creation; failure; to emphasise; to reduce; to exhibit; to develop; to acquire; to improve.
To worsen; to hide; to lose; to stagnate; unacceptable; to ignore; to increase; success; destruction.
Task 6. Match each word in section A with its definition in section B:
Appropriate; accounting; goal; concern; department; failure; knowledge; supervisor; success; manufacturing; technique; level; ultimately; responsible.
Having the duty to do smth.; possessing the information; particular method of doing smth.; keeping detailed records of money; in the end, finally; purpose, objective; suitable or acceptable; a division in an organisation; achievement of smth.; a point on a scale; interest in particular task; lack of success in doing smth.; production of smth.; person who supervises the work of others.
Task 7. Rearrange the following jumbled words into sentences:
1. The job of management, make the best use, is to help an organisation, of its resources, to achieve its goals. 2. Different managers, and exhibit, emphasise different activities, different management styles. 3. There are, including the managers’ training, many reasons for these differences, personalities and backgrounds. 4. The organisational level, his functions, often influences, at which manager operates, and skills. 5. There are, and top managers, middle managers, three main types of managers, namely first-line managers, organised in a hierarchy. 6. At the base, the first-line managers, there are, of the managerial hierarchy, often called supervisors. 7. The non-managerial employees, necessary to produce, perform many of the specific activities, goods and services. 8. Middle managers, finding the best way, are responsible for, to organise human and other resources to achieve organisational goals. 9. Middle managers, and non-managerial employees, to help first-line managers, find ways, better utilise resources. 10. Top managers, the performance, are responsible for, of all departments.
Task 8. Memorise the essential vocabulary to Text 2 and translate the sentences containing it:
(1) to administer (керувати; управляти) – to take the responsibility to organise and supervise smth. This person administers the computer system of our department.
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(2) to alter (змінювати) – to change smth. They have never altered their long-term goals. alteration – зміна
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(3) array (сукупність, низка) – a large number of things. The array of technical skills managers need depends on their positions in organization.
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(4) cause (причина) – a reason for doing smth. Conceptual skills are demonstrated in the ability to distinguish between cause and effect. to cause – спричиняти
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(5) cohesive (пов'язаний, зв’язний) – consisting of parts that fit together well and form a united whole. The ability to mould individuals into a cohesive team characterises effective managers. cohesion – поєднання, з’єднання
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(6) to distinguish (розрізняти) – to see or understand the difference between the things. The policies of these two companies can be easily distinguished.
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(7) efficient (кваліфікований, вмілий) – being able to do tasks successfully without wasting time or energy. To be efficient is to achieve goals with minimum waste of resources.
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(8) to increase (збільшувати (ся) – to make smth. larger in amount or size. The company has increased the price of its cars.
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(9) interaction (взаємодія) – exchange of information, communication with others. To manage interpersonal interactions effectively each person in an organization needs to learn how to understand viewpoints of other people.
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(10) to keep in mind (пам’ятати) – remember about smth. The manager should always keep in mind organisation’s long-term goals. |
(11) to keep track of (стежити за (розвитком подій) – to have accurate and up-to-date information. The manager of a restaurant may need bookkeeping skills to keep track of receipts and costs.
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(12) lack (нестача) – scarcity of smth. One of the biggest problems that people who start small business confront is the lack of appropriate conceptual and human skills.
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(13) to mould (формувати) – to form smth. Great life experience moulded her strong personality.
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(14) principal (основний) – main; the first in order of importance. Their principal concern was signing the contract. principally – головним чином
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(15) to recognise (визнавати) – to accept or approve smth. Education and experience enables managers to recognise and develop the skills they need to put organisational resources to their best use.
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(16) research (дослідження) – work that involves studying smth. and trying to discover facts. Research has shown that managers acquire three principal types of skills. .
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(17) thorough (ґрунтовний) – careful and well-thought. Thorough and direct feedback allows managers to develop their human skills. thoroughly – ґрунтовно
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(18) venture (комерційне підприємство) – a commercial enterprise. Someone who has technical skills to start a new business does not necessarily know how to manage the venture successfully. to venture – ризикувати
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(19) waste (трата) – careless use of smth. To achieve goals with minimum waste of resources means to be effective. to waste – витрачати, марнувати |
Task 9. Match each word in section A with its translation in section B:
Array; to depend on; interaction; to keep in mind; to confront; to consider; principal; to alter; experienced; effective; experience; cohesive; efficient; to enable; to distinguish; subordinate; to keep track of; skills; to waste; to mould; to require; lack; consideration; superior; to recognise; cause; to increase; thorough; to administer; research.
Витрачати; зв’язний; підлеглий; ґрунтовний; вимагати; розгляд; основний; начальник; впізнавати; навички; дослідження; розглядати; формувати; причина; нестача; ряд; пам’ятати; кваліфікований; змінювати; залежати від; збільшувати; досвід; зіткнутись; досвідчений; розрізняти; результативний; взаємодія; керувати; давати змогу; стежити за.
Task 10. Match each word in section A with the one of the similar meaning in section B:
Alteration; interaction; venture; research; principal; lack; efficient; cohesion; cause.
Main; qualified; reason; scarcity; change; investigation; enterprise; exchange; unity.
Task 11. Match each word in section A with the one of the opposite meaning in section B:
Subordinate; principal; thorough; to waste; to keep track of; to alter; to keep in mind; to increase.
To be ignorant of; to decrease; to remain the same; to forget; superior; to gain; careless; not important.
Task 12. Match each word in section A with its definition in section B:
To administer; to depend on; to distinguish; to confront; to increase; to require; to keep track of; to mould; to enable; to recognise; to cause; to consider; to keep in mind; to alter; to perform.
To accept or approve smth.; to need smth.; to form smth.; to have accurate and up-to-date information; to change smth.; to be the reason for smth. to happen; to organise and supervise smth.; to be faced with the fact; to be affected or determined by smth.; to become bigger; to see or understand the difference; to give an opportunity to do smth.; to carry out a duty or task; to remember about smth.; to think about smth. carefully.
Task 13. Rearrange the following jumbled words into sentences:
1. Management, to accomplish, of working with people and resources, is the process, organisational goals. 2. To be effective, to achieve, means, organisation’s goals. 3. To be efficient, with minimum waste, is to achieve goals, of resources. 4. The best managers are those, a clear focus, who maintain, on effectiveness and efficiency. 5. Education and experience, to recognise and develop, to put organisational resources, enable managers, the skills they need, to their best use. 6. Planning and organising, require more human, require higher levels of conceptual skills, while leading and controlling, and technical skills. 7. Conceptual skills, are demonstrated, and diagnose a situation, in the ability to analyze, and to distinguish between cause and effect. 8. Top managers, because their primary responsibilities are, require the best conceptual skills, planning and organising. 9. The study of management, the big picture, allows to understand, confronting an organisation. 10. Very often, to attend specialised programs, to develop, organisation pays for managers, their conceptual skills.