- •Contents
- •Вступне слово
- •Management as a science
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Write what he/she did and what he/she didn’t do yesterday:
- •Your manager has just come back from a business trip. Ask him/her about:
- •Say, what he/she will do at this time:
- •Past Simple of the following verbs: to win, to spend, to begin, to invite, to like, to award, to send, to sell, to pay, to teach.
- •Future Simple of the following verbs: to give, to have, to come, to start, to launch, to be, to start, to get, to work, to visit.
- •Reading and writing
- •Text 1. Management
- •Text 2. Mary parker follett: mother of modern management
- •Developing speaking skills
- •English course agreements:
- •Planning and organising
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Some, any, no. Translate them and explain your choice.
- •Many, much, few, little. Translate them and explain your choice.
- •Present Continuous, put questions to them and give negative answers.
- •Past Continuous, put questions to them and give negative answers.
- •Past Continuous.
- •Future Continuous.
- •Future Simple or Future Continuous.
- •Reading and writing
- •Text 1. Planning
- •Text 2. Organising
- •Figure 1. Organisation with Narrow Span
- •Figure 2. Organisation with Wide Span
- •Developing speaking skills
- •Directing and controlling
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •You have a meeting with your partner. Ask him about his business. Use the following words:
- •You have just come back from a business trip. Tell your colleagues about it:
- •You have a plan of activities for your working day. Explain what you will have done by the definite time:
- •The modal verb May according to the model and translate them: I wish you organise the meeting. – You might organise the meeting.
- •The modal verb Must according to the model and translate them: I am sure your manager is a highly qualified specialist. – Your manager must be a highly qualified specialist.
- •The modal verb Can:
- •The modal verbs May, Can, Might and Could:
- •The modal verbs Must, Had to:
- •Reading and writing
- •Text 1. Directing
- •Text 2. Controlling
- •Developing speaking skills
- •Land auction
- •Business organisation and marketing
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The basic forms of business organisation
- •Text 2. The main concepts of marketing
- •Developing speaking skills
- •Financial and risk management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I said, “I involved short-term and long-term forecasting, budgeting and financial controls” – I said that I had involved short-term and long-term forecasting, budgeting and financial controls.
- •Reading and writing
- •Text 1. Financial management
- •Text 2. Risk management and insurance
- •Developing speaking skills
- •Human resource management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I manage our delivery department. I am proud of it. – I am proud to manage our delivery department.
- •I was adjusted to new working conditions. I am glad of it. – I am glad to have been adjusted to new working conditions.
- •I have not seen the new production line. I am sorry about it. – I am sorry not to have seen the new production line.
- •Reading and writing
- •Text 1. Management and leadership
- •Text 2. Motivation and human resource management
- •Developing speaking skills
- •The profession of a manager
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Most of employers who work in human resource department are head hunters. – Most of employers working in human resource department are head hunters.
- •Managers who are working in financial department are analysing financial contracts. – Managers working in financial department are analysing financial contracts.
- •When he read the report, he found a lot of errors. – When reading the report, he found a lot of errors.
- •When he discussed everything with the partner, he signed the contract. – Having discussed everything with the partner, he signed the contract.
- •Our office is situated in the building, which was built last year. – Our office is situated in the building built last year.
- •I saw them as they were planning the change and how they were moving from the present to the ideal. – I saw them planning the change and moving from the present to the ideal.
- •As my colleague was on a business trip, I prepared the financial report. – My colleague being on a business trip, I prepared the financial report.
- •As his partner had prepared the report, they went home. – His partner having prepared the report, they went home.
- •When the work had been done, they phoned to the office. – The work having been done, they phoned to the office.
- •Reading and writing
- •Text 1. The profession of a manager
- •Text 2. Professional and personal skills of a manager
- •Developing speaking skills
- •Opening a New Restaurant
- •Business research and research ethics
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •After he forecasted changes in the market, he began to work as an analyst. – After forecasting changes in the market, he began to work as an analyst.
- •She insisted that she should solve the problem herself. – She insisted on solving the problem herself.
- •He insisted that he should be eliminated from the team. – He insisted on being eliminated from the team.
- •I want to get your report very much. – I am looking forward to getting your report.
- •It gave me much pleasure to work with you. – I enjoyed working with you.
- •It is useless to apply old methods. – It is no use applying old methods.
- •I am a team leader. I am proud of it. – I am proud of being a team leader.
- •He is given important information. He is proud of it. – He is proud of being given important information.
- •He was given important information. He is proud of it. – He is proud of having been given important information.
- •I did not request permission. I planned the interview myself. – Instead of requesting permission, I planned the interview myself.
- •Reading and writing
- •Text 1. Business research
- •Text 2. Research ethics
- •Developing speaking skills
- •Peculiarities of business communication
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •The Infinitive and its complexes:
- •The Gerund and its complexes:
- •The Participle and its complexes:
- •Reading and writing
- •Text 1. Problems of cultural differences
- •Text 2. Nonverbal communication: body positions and movements
- •Developing speaking skills
- •Body talk.
- •Information technologies in management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Knowledge is a key to success, so there are so many ways to gather and keep information. – If knowledge weren’t a key to success, there wouldn’t be so many ways to gather and keep information.
- •I didn’t know about telecommuting, so I didn’t use it. – If I had known about telecommuting, I would have used it.
- •I am sorry an online chart room is not available in my computer now. – I wish an online chart room were available in my computer now.
- •It’s a pity, I had such poor information about ongoing situation. – I wish I hadn’t had such poor information about ongoing situation.
- •I advise you to stop your attempts in this sphere of business. – You had better stop your attempts in this sphere of business.
- •I prefer to use a chat room. – I would (had) rather (sooner) use a chat room.
- •Subjunctive I.
- •Subjunctive II.
- •Reading and writing
- •Text 1. Information technologies for electronic commerce
- •Text 2. Management information system
- •Developing speaking skills
- •Head-hunting and job hunting
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Referring to the Present and Future (Conditional II);
- •Referring to the Past (Conditional III).
- •Reading and writing
- •Text 1. Head-hunting
- •Text 2. Job hunting
- •Developing speaking skills
- •How to choose the best career?
- •Famous ukrainian names
- •In economics and management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The development of administration and management as a science in ukraine
- •Text 2. Mykhailo tuhan-baranovskyy
- •Developing speaking skills
- •Extended reading
- •Inquiring minds want to know – now!
- •Violence on tv
- •International electronic cash
- •Ivan vernadskyy
- •Tests for self-control
- •Keys to tests
- •Grammar reference
- •§ 1. The noun
- •§ 2. Pronouns
- •§ 3. Verb tenses
- •Past Simple Tense
- •§ 4. Modal verbs
- •§ 5. The verb: passive voice
- •§ 6. Direct and indirect speech
- •Changes of Verb tense forms when transferring sentences from Direct into Indirect Speech
- •§ 7. The infinitive
- •§ 8. The participle
- •§ 9. The gerund
- •§ 10. The verbal complexes: comparison
- •Syntactic functions of the verbals: comparison
- •§ 11. The subjunctive mood
- •The suppositional mood is used in:
- •§ 12. Conditional sentences
- •§ 13. The compound sentence
- •§ 14. The complex sentence
- •Vocabulary
- •Literature
- •Іноземна мова професійного спрямування (англійська мова для менеджерів)
Applied grammar
(see GRAMMAR REFERENCE § 7, 8, 9, 10)
Task 14. Find the Verbals and their complexes in the following sentences, name them and state their functions. Translate the sentences:
The Infinitive and its complexes:
1. Culture is often assumed to be the cause of misinterpretation. 2. Her high position made her conform to a certain kind of behaviour. 3. His gestures and movements were regarded to be impolite. 4. Despite all her efforts to emphasise the importance of those edicts, she failed to do this. 5. Here are some obviously arrogant and belligerent gestures for you to remember. 6. He wants her to be an advanced and efficient manager. 7. He recommended them to change the suppliers. 8. To be a good communicator means to be able to overcome various cultural differences. 9. The point was to perceive this complex situation. 10. They supposed John to be the main source of misinterpretation.
The Gerund and its complexes:
1. Hunkering is a very normal body position. 2. People from South American culture see standing up as the appropriate thing to do on certain occasions. 3. David was in the habit of rubbing his hands. 4. Can you sit without jerking? 5. The topic of our conversation is bribe taking. 6. The commission confirmed breaching health and safety regulations. 7. His main responsibility is hiring and firing. 8. He was obviously proud of having been given a sign (a nod) of approval. 9. It was no use varying the rules. 10. She was looking forward to breaking down these old rigorous regulations.
The Participle and its complexes:
1. “Here it is”, she said, indicating the segment on the map. 2. You are to avoid problems stemming from misinterpretations. 3. They sell products ranging from television to computer software. 4. The techniques used differ from company to company. 5. When questioned, he adopted a very aggressive attitude. 6. Having perceived the importance of this contract, he decided to check it once again. 7. Some nations disrespect people talking too loud. 8. He was seen staring at the executive director. 9. He had his edicts published. 10. The conversation was considered finished.
Task 15. Transform the sentences using the Infinitive and its complexes:
1. He has confused two different gestures. He was sorry for this. 2. She hands down national traditions to her children. She is proud of it. 3. It is necessary that you should have an access to some information. 4. It is said that full embraces and kisses are quite normal while greeting in some cultures. 5. In some African cultures a smile is a sign of weakness. I cannot believe it. 6. It is assumed that some gestures and movements stemmed from religious beliefs. 7. It is believed that your prejudiced and biased attitude will cause some serious problems. 8. He enriched his knowledge of etiquette with some new rules. He was happy about it. 9. Body language or non-verbal communication is vital. We cannot do without it. 10. He trusted an old lady. He was awfully sorry for it.
Task 16. Transform the sentences using the Gerund and Gerundial phrases:
1. I ask dozens of questions. I cannot help that. 2. He insisted that she should vary her habits. 3. He emphasised that it gave him much pleasure to work with city dwellers. 4. They greeted him. They didn’t shake hands with him. 5. He was given a warm greeting. He is proud of it. 6. It is useless to work without market research. 7. He insisted that his suggestion should be adopted by the company. 8. Before he left the manager gave me some interesting information on the culture of communication. 9. I think I shall hunker for a moment. 10. Before he went on a business trip, he had several conversations about peculiarities of that country.
Task 17. Transform the sentences using the Participle and its complexes:
1. I saw him when he was shaking hands with a new supplier. 2. When he read the report, he found some inconsequentional remarks. 3. People who rub their face and hands while speaking are considered to be weak and shy. 4. Psychologists divide our behaviour into segments and analyze it. 5. I saw him when he was preparing his speech on non-verbal communication. 6. As they had adopted some key points, they decided to remain at office despite late hour. 7. Eleven contracts were signed by the manager, who was hired last year. 8. We are to be careful with gestures which are used by different cultures. 9. I saw him as he was rubbing his cheek. 10. When his friendly gesture had been misinterpreted, he tried to explain it.
Task 18. Choose the appropriate Verbal and use it in the following sentences:
1. Seemingly, she was trying ____ (to reduce) her gestures. 2. Some misinterpretations can ____ (to create) without any visible causes. 3. It’s no use ____ (to be belligerent), when something goes wrong. 4. She was looking forward to ____ (to enrich) her vocabulary. 5. (to break down) ____ all rules of etiquette, he didn’t feel ashamed. 6. He was seen ____ (to make) some strange signs. 7. He made a sign ____ (to convey) disrespect. 8. He was ashamed of ____ (to be rude and biased) with her. 9. Most people dislike ____ (to affect) by others. 10. He wanted to have his edicts ____ (to publish) immediately. 11. Mary was in the habit of ____ (to confuse) details. 12. Would you mind my ____ (to hunker) here? 13. She is said ____ (to write and publish) two books on the history of gestures and movements. 14. All cultures use body movements in ____ (to communicate), but in different ways. 15. She was the last ____ (to greet) him.
Task 19. Complete the sentences of the following texts with the appropriate forms of the Verbals:
Without ____ (to gesture) our world would ____ (to be) static and colourless. 60 per cent of all our communication are considered ____ (to be) non-verbal. We use gestures daily, from ____ (to nod) to a waiter, ____ (to shake) hands with friends and clients to ____ (to use) a whole dictionary of gestures while ____ (to teach) a child.
No two people behave in the same way. Chinese like to avoid ____ (to say) “No”, ____ (to use) instead of it their head and teeth. In Japan women cover their mouths when ____ (to giggle) or ____ (to laugh). Thumbs-up is used for ____ (to hitch-hike) in America. Instead of ____ (to point) to an object, Filipinos will shift their eyes towards it or pursue the lips and point with a mouth, though in most countries such movement of lips is considered ____ (to be) impolite. Besides, generally ____ (to speak), some societies are touch-oriented and others are not. That’s why, while ____ (to visit) other country, be extremely attentive with your gestures, ____ (to try) to avoid those, which may ____ (to misinterpret).
Can’t ____ (to find) the right word? You might ____ (to want) to start ____ (to move) your hand. New research at the University of Alberta suggests that ____ (to gesture) while you talk may ____ (to improve) your access to language.
Dr. Nicoladis observed the hand gestures of bilingual children ____ (to tell) the same story twice, first in one language and then the other. ____ (to do) the research, doctor was very surprised. “The children used gestures a lot more when ____ (to tell) the story in what that considered ____ (to be) their stronger language”, said she. ”We thought the children would ____ (to be) more inclined to use gestures ____ (to help) them communicate in their weaker language”.
____ (to base) on these results and the results of earlier studies, Nicoladis believes there is a connection between language, memory access and ____ (to gesture).
Task 20. Translate the sentences into English using the Verbals:
1. Неможливо подолати упереджене ставлення до деяких звичок. 2. Інколи вона має тенденцію бути дуже войовничою та грубою. 3. Люди, які живуть у різних країнах, мають різні звички та цінності. 4. Які жести вважають образливими у США? 5. Кажуть, що ці жести та рухи передавалися з покоління в покоління. 6. Одержання подарунку чи дотик лівою рукою є серйозним порушенням етикету серед мусульман. 7. Він думав про те, щоб перейняти цей стиль поведінки. 8. Деякі європейці не люблять дотику та потискання рук. 9. Мій партнер по бізнесу не любив людей, які показують знак “перемога” із двох пальців. 10. Відвідавши Болгарію, він дізнався, що у цій країні рух голови вверх-вниз означає “ні”, а рух голови з боку у бік – “так”. 11. Не знаючи жестів цієї країни, він намагався уникати навіть потиску рук. 12. Вони перейшли до пункту, визначеного раніше. 13. Він сидів зі складеними руками та ногами. 14. Хоча жести та рухи тіла можуть передавати різні значення, немає сенсу цілковито уникати їх. 15. Їй подобалось розмовляти з клієнтами. 16. Вважається, що певні зміни відбулися в азіатській культурі. 17. Він продовжував сидіти, не змінюючи своєї пози. 18. Помітили, що він вплутувався у якісь проблеми. 19. Передавши основну ідею, він кивнув головою. 20. Він думав про те, щоб “схопити” момент для підписання контракту. 21. Бачили, що він залишався там впродовж певного часу. 22. Бачили, як партнери усміхалися та потискали руки. 23. Усміхнувшись до клієнтів, вона продовжила презентацію. 24. Перед тим, як сказати щось серйозне, наш директор завжди вигинав брови дугою. 25. Вважають, що невербальне спілкування є нечітким та неточним. 26. Як ми називаємо спілкування, яке відбувається без слів? 27. Спілкуючись із людьми з різних країн, ми значно збагачуємо наше життя. 28. Очевидно, він був зайнятий обговоренням недоліків їхнього контракту. 29. Вибачте за те, що я був неввічливим. 30. Чи не заперечуєте ви проти того, щоб я наголосив на цій проблемі? 31. Немає потреби передавати усі ці едикти. 32. Вона із нетерпінням очікувала на те, щоб передати інформацію. 33. У Японії знак “ОК” означає “гроші”. 34. Відомо, що він робив непослідовні кроки раніше. 35. Кажуть, що цей чоловік пов’язаний із хабарництвом. 36. Кажуть, що кожна країна і кожна культура мають певні особливості, пов’язані із мовою жестів. 37. Виявилось, що вони неправильно трактували жести та вирази обличчя один одного впродовж довгого періоду. 38. Вона хотіла, щоб менеджери мали ґрунтовні знання різних культур. 39. Він був першим, хто розпочав розмову. 40. Він показав мені дорогу, кивнувши головою.