- •Contents
- •Вступне слово
- •Management as a science
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Write what he/she did and what he/she didn’t do yesterday:
- •Your manager has just come back from a business trip. Ask him/her about:
- •Say, what he/she will do at this time:
- •Past Simple of the following verbs: to win, to spend, to begin, to invite, to like, to award, to send, to sell, to pay, to teach.
- •Future Simple of the following verbs: to give, to have, to come, to start, to launch, to be, to start, to get, to work, to visit.
- •Reading and writing
- •Text 1. Management
- •Text 2. Mary parker follett: mother of modern management
- •Developing speaking skills
- •English course agreements:
- •Planning and organising
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Some, any, no. Translate them and explain your choice.
- •Many, much, few, little. Translate them and explain your choice.
- •Present Continuous, put questions to them and give negative answers.
- •Past Continuous, put questions to them and give negative answers.
- •Past Continuous.
- •Future Continuous.
- •Future Simple or Future Continuous.
- •Reading and writing
- •Text 1. Planning
- •Text 2. Organising
- •Figure 1. Organisation with Narrow Span
- •Figure 2. Organisation with Wide Span
- •Developing speaking skills
- •Directing and controlling
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •You have a meeting with your partner. Ask him about his business. Use the following words:
- •You have just come back from a business trip. Tell your colleagues about it:
- •You have a plan of activities for your working day. Explain what you will have done by the definite time:
- •The modal verb May according to the model and translate them: I wish you organise the meeting. – You might organise the meeting.
- •The modal verb Must according to the model and translate them: I am sure your manager is a highly qualified specialist. – Your manager must be a highly qualified specialist.
- •The modal verb Can:
- •The modal verbs May, Can, Might and Could:
- •The modal verbs Must, Had to:
- •Reading and writing
- •Text 1. Directing
- •Text 2. Controlling
- •Developing speaking skills
- •Land auction
- •Business organisation and marketing
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The basic forms of business organisation
- •Text 2. The main concepts of marketing
- •Developing speaking skills
- •Financial and risk management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I said, “I involved short-term and long-term forecasting, budgeting and financial controls” – I said that I had involved short-term and long-term forecasting, budgeting and financial controls.
- •Reading and writing
- •Text 1. Financial management
- •Text 2. Risk management and insurance
- •Developing speaking skills
- •Human resource management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I manage our delivery department. I am proud of it. – I am proud to manage our delivery department.
- •I was adjusted to new working conditions. I am glad of it. – I am glad to have been adjusted to new working conditions.
- •I have not seen the new production line. I am sorry about it. – I am sorry not to have seen the new production line.
- •Reading and writing
- •Text 1. Management and leadership
- •Text 2. Motivation and human resource management
- •Developing speaking skills
- •The profession of a manager
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Most of employers who work in human resource department are head hunters. – Most of employers working in human resource department are head hunters.
- •Managers who are working in financial department are analysing financial contracts. – Managers working in financial department are analysing financial contracts.
- •When he read the report, he found a lot of errors. – When reading the report, he found a lot of errors.
- •When he discussed everything with the partner, he signed the contract. – Having discussed everything with the partner, he signed the contract.
- •Our office is situated in the building, which was built last year. – Our office is situated in the building built last year.
- •I saw them as they were planning the change and how they were moving from the present to the ideal. – I saw them planning the change and moving from the present to the ideal.
- •As my colleague was on a business trip, I prepared the financial report. – My colleague being on a business trip, I prepared the financial report.
- •As his partner had prepared the report, they went home. – His partner having prepared the report, they went home.
- •When the work had been done, they phoned to the office. – The work having been done, they phoned to the office.
- •Reading and writing
- •Text 1. The profession of a manager
- •Text 2. Professional and personal skills of a manager
- •Developing speaking skills
- •Opening a New Restaurant
- •Business research and research ethics
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •After he forecasted changes in the market, he began to work as an analyst. – After forecasting changes in the market, he began to work as an analyst.
- •She insisted that she should solve the problem herself. – She insisted on solving the problem herself.
- •He insisted that he should be eliminated from the team. – He insisted on being eliminated from the team.
- •I want to get your report very much. – I am looking forward to getting your report.
- •It gave me much pleasure to work with you. – I enjoyed working with you.
- •It is useless to apply old methods. – It is no use applying old methods.
- •I am a team leader. I am proud of it. – I am proud of being a team leader.
- •He is given important information. He is proud of it. – He is proud of being given important information.
- •He was given important information. He is proud of it. – He is proud of having been given important information.
- •I did not request permission. I planned the interview myself. – Instead of requesting permission, I planned the interview myself.
- •Reading and writing
- •Text 1. Business research
- •Text 2. Research ethics
- •Developing speaking skills
- •Peculiarities of business communication
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •The Infinitive and its complexes:
- •The Gerund and its complexes:
- •The Participle and its complexes:
- •Reading and writing
- •Text 1. Problems of cultural differences
- •Text 2. Nonverbal communication: body positions and movements
- •Developing speaking skills
- •Body talk.
- •Information technologies in management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Knowledge is a key to success, so there are so many ways to gather and keep information. – If knowledge weren’t a key to success, there wouldn’t be so many ways to gather and keep information.
- •I didn’t know about telecommuting, so I didn’t use it. – If I had known about telecommuting, I would have used it.
- •I am sorry an online chart room is not available in my computer now. – I wish an online chart room were available in my computer now.
- •It’s a pity, I had such poor information about ongoing situation. – I wish I hadn’t had such poor information about ongoing situation.
- •I advise you to stop your attempts in this sphere of business. – You had better stop your attempts in this sphere of business.
- •I prefer to use a chat room. – I would (had) rather (sooner) use a chat room.
- •Subjunctive I.
- •Subjunctive II.
- •Reading and writing
- •Text 1. Information technologies for electronic commerce
- •Text 2. Management information system
- •Developing speaking skills
- •Head-hunting and job hunting
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Referring to the Present and Future (Conditional II);
- •Referring to the Past (Conditional III).
- •Reading and writing
- •Text 1. Head-hunting
- •Text 2. Job hunting
- •Developing speaking skills
- •How to choose the best career?
- •Famous ukrainian names
- •In economics and management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The development of administration and management as a science in ukraine
- •Text 2. Mykhailo tuhan-baranovskyy
- •Developing speaking skills
- •Extended reading
- •Inquiring minds want to know – now!
- •Violence on tv
- •International electronic cash
- •Ivan vernadskyy
- •Tests for self-control
- •Keys to tests
- •Grammar reference
- •§ 1. The noun
- •§ 2. Pronouns
- •§ 3. Verb tenses
- •Past Simple Tense
- •§ 4. Modal verbs
- •§ 5. The verb: passive voice
- •§ 6. Direct and indirect speech
- •Changes of Verb tense forms when transferring sentences from Direct into Indirect Speech
- •§ 7. The infinitive
- •§ 8. The participle
- •§ 9. The gerund
- •§ 10. The verbal complexes: comparison
- •Syntactic functions of the verbals: comparison
- •§ 11. The subjunctive mood
- •The suppositional mood is used in:
- •§ 12. Conditional sentences
- •§ 13. The compound sentence
- •§ 14. The complex sentence
- •Vocabulary
- •Literature
- •Іноземна мова професійного спрямування (англійська мова для менеджерів)
Developing speaking skills
Task 35. Having read the material of the unit, how would you answer the questions:
How would you describe the difference between efficiency and effectiveness? What real organisations are or are not efficient and effective, in your opinion?
In what ways can managers at each of three levels of management contribute to organisational efficiency and effectiveness?
Think about the organisation you are studying at. What are the first-line, middle and top managers’ roles in this organisation? What do they do to help the organisation be effective and efficient?
Think of your direct supervisor. What department is he or she a member of and at what level of management is this person?
If you could give your manager a piece of advice what would it be?
Which managerial skills do you possess at present? What would you do to improve them?
Task 36. Choose any of the dialogues offered below. Reproduce them with a partner. Change the roles. Single out the major ideas and be ready to report them to the group.
Dialogue 1.
A: |
You know, I have recently met my former group-mate Andrew and it appears he is working as a chief operating officer in one of the largest publishing houses in Ukraine! |
B: |
Oh, really? I would never have thought of that! Both of you graduated from the university only four years ago. How did he manage to reach such a high position in such a short period of time? I remember him starting as an employee in a commercial department. |
A: |
Right you are. He started as an employee but was showing great interest and diligence in work and by the end of his second year he was promoted twice. Moreover, being a middle manager he already was in charge of 16 people. |
B: |
In this case he must possess and make an efficient use of all the technical, conceptual and human skills needed for a work of a good manager. |
Dialogue 2.
A: |
I am sure that a manager should have profound knowledge of economics and management. These conceptual skills contribute to his developing of the technical skills in the working place. And finally, he should communicate effectively with people, demonstrating the ability to mould them into a cohesive team. |
B: |
I think a manager should also possess unique business acumen. |
A: |
I agree with you. |
Task 37. Work with a partner and complete the following dialogues. Act them out.
Dialogue 1.
A: |
I have just begun studying management so I have several questions to you. What types of managers do you know? |
B: |
……………………………………………..………………………………........ |
A: |
What is the difference in a job of a first-line manager and that of a middle manager? |
B: |
…………………………………………………………………………….......... |
A: |
What is the major part of the middle manager’s job? |
B: |
…………………………………………………………………………………... |
A: |
How important is the work of the CEO to the company? |
B: |
…………………………………………………………………………….......... |
A: |
What are other classifications of managers? |
B: |
…………………………………………………………………………............... |
A: |
Thanks a lot, you’ve been very helpful. |
Dialogue 2.
A: |
I have applied for the position of a manager recently and I have been told that I don’t possess enough human skills. What do they include? |
B: |
………………………..……………………………………..……………........ |
A: |
Are there any other skills essential to manager’s work? |
B: |
…………………………………………............................................................. |
A: |
But what should I do to acquire conceptual and technical skills? |
B: |
………………………………………………………………………….….......... |
A: |
Should all the managers in a managerial hierarchy possess the same level of skills? |
B: |
……………………………………………………………………...................... |
A: |
Now I see that the lack of even one managerial skill can lead to failure. |
B: |
………………………………............................................................................. |
A: |
Thank you for your help. See you at the university. |
Task 38. Role plays.
Form groups of three or four people and appoint one group member as the spokesperson who will communicate your findings to the entire class when called on by the teacher. Then act the following scenario.