- •Contents
- •Вступне слово
- •Management as a science
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Write what he/she did and what he/she didn’t do yesterday:
- •Your manager has just come back from a business trip. Ask him/her about:
- •Say, what he/she will do at this time:
- •Past Simple of the following verbs: to win, to spend, to begin, to invite, to like, to award, to send, to sell, to pay, to teach.
- •Future Simple of the following verbs: to give, to have, to come, to start, to launch, to be, to start, to get, to work, to visit.
- •Reading and writing
- •Text 1. Management
- •Text 2. Mary parker follett: mother of modern management
- •Developing speaking skills
- •English course agreements:
- •Planning and organising
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Some, any, no. Translate them and explain your choice.
- •Many, much, few, little. Translate them and explain your choice.
- •Present Continuous, put questions to them and give negative answers.
- •Past Continuous, put questions to them and give negative answers.
- •Past Continuous.
- •Future Continuous.
- •Future Simple or Future Continuous.
- •Reading and writing
- •Text 1. Planning
- •Text 2. Organising
- •Figure 1. Organisation with Narrow Span
- •Figure 2. Organisation with Wide Span
- •Developing speaking skills
- •Directing and controlling
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •You have a meeting with your partner. Ask him about his business. Use the following words:
- •You have just come back from a business trip. Tell your colleagues about it:
- •You have a plan of activities for your working day. Explain what you will have done by the definite time:
- •The modal verb May according to the model and translate them: I wish you organise the meeting. – You might organise the meeting.
- •The modal verb Must according to the model and translate them: I am sure your manager is a highly qualified specialist. – Your manager must be a highly qualified specialist.
- •The modal verb Can:
- •The modal verbs May, Can, Might and Could:
- •The modal verbs Must, Had to:
- •Reading and writing
- •Text 1. Directing
- •Text 2. Controlling
- •Developing speaking skills
- •Land auction
- •Business organisation and marketing
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The basic forms of business organisation
- •Text 2. The main concepts of marketing
- •Developing speaking skills
- •Financial and risk management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I said, “I involved short-term and long-term forecasting, budgeting and financial controls” – I said that I had involved short-term and long-term forecasting, budgeting and financial controls.
- •Reading and writing
- •Text 1. Financial management
- •Text 2. Risk management and insurance
- •Developing speaking skills
- •Human resource management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I manage our delivery department. I am proud of it. – I am proud to manage our delivery department.
- •I was adjusted to new working conditions. I am glad of it. – I am glad to have been adjusted to new working conditions.
- •I have not seen the new production line. I am sorry about it. – I am sorry not to have seen the new production line.
- •Reading and writing
- •Text 1. Management and leadership
- •Text 2. Motivation and human resource management
- •Developing speaking skills
- •The profession of a manager
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Most of employers who work in human resource department are head hunters. – Most of employers working in human resource department are head hunters.
- •Managers who are working in financial department are analysing financial contracts. – Managers working in financial department are analysing financial contracts.
- •When he read the report, he found a lot of errors. – When reading the report, he found a lot of errors.
- •When he discussed everything with the partner, he signed the contract. – Having discussed everything with the partner, he signed the contract.
- •Our office is situated in the building, which was built last year. – Our office is situated in the building built last year.
- •I saw them as they were planning the change and how they were moving from the present to the ideal. – I saw them planning the change and moving from the present to the ideal.
- •As my colleague was on a business trip, I prepared the financial report. – My colleague being on a business trip, I prepared the financial report.
- •As his partner had prepared the report, they went home. – His partner having prepared the report, they went home.
- •When the work had been done, they phoned to the office. – The work having been done, they phoned to the office.
- •Reading and writing
- •Text 1. The profession of a manager
- •Text 2. Professional and personal skills of a manager
- •Developing speaking skills
- •Opening a New Restaurant
- •Business research and research ethics
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •After he forecasted changes in the market, he began to work as an analyst. – After forecasting changes in the market, he began to work as an analyst.
- •She insisted that she should solve the problem herself. – She insisted on solving the problem herself.
- •He insisted that he should be eliminated from the team. – He insisted on being eliminated from the team.
- •I want to get your report very much. – I am looking forward to getting your report.
- •It gave me much pleasure to work with you. – I enjoyed working with you.
- •It is useless to apply old methods. – It is no use applying old methods.
- •I am a team leader. I am proud of it. – I am proud of being a team leader.
- •He is given important information. He is proud of it. – He is proud of being given important information.
- •He was given important information. He is proud of it. – He is proud of having been given important information.
- •I did not request permission. I planned the interview myself. – Instead of requesting permission, I planned the interview myself.
- •Reading and writing
- •Text 1. Business research
- •Text 2. Research ethics
- •Developing speaking skills
- •Peculiarities of business communication
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •The Infinitive and its complexes:
- •The Gerund and its complexes:
- •The Participle and its complexes:
- •Reading and writing
- •Text 1. Problems of cultural differences
- •Text 2. Nonverbal communication: body positions and movements
- •Developing speaking skills
- •Body talk.
- •Information technologies in management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Knowledge is a key to success, so there are so many ways to gather and keep information. – If knowledge weren’t a key to success, there wouldn’t be so many ways to gather and keep information.
- •I didn’t know about telecommuting, so I didn’t use it. – If I had known about telecommuting, I would have used it.
- •I am sorry an online chart room is not available in my computer now. – I wish an online chart room were available in my computer now.
- •It’s a pity, I had such poor information about ongoing situation. – I wish I hadn’t had such poor information about ongoing situation.
- •I advise you to stop your attempts in this sphere of business. – You had better stop your attempts in this sphere of business.
- •I prefer to use a chat room. – I would (had) rather (sooner) use a chat room.
- •Subjunctive I.
- •Subjunctive II.
- •Reading and writing
- •Text 1. Information technologies for electronic commerce
- •Text 2. Management information system
- •Developing speaking skills
- •Head-hunting and job hunting
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Referring to the Present and Future (Conditional II);
- •Referring to the Past (Conditional III).
- •Reading and writing
- •Text 1. Head-hunting
- •Text 2. Job hunting
- •Developing speaking skills
- •How to choose the best career?
- •Famous ukrainian names
- •In economics and management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The development of administration and management as a science in ukraine
- •Text 2. Mykhailo tuhan-baranovskyy
- •Developing speaking skills
- •Extended reading
- •Inquiring minds want to know – now!
- •Violence on tv
- •International electronic cash
- •Ivan vernadskyy
- •Tests for self-control
- •Keys to tests
- •Grammar reference
- •§ 1. The noun
- •§ 2. Pronouns
- •§ 3. Verb tenses
- •Past Simple Tense
- •§ 4. Modal verbs
- •§ 5. The verb: passive voice
- •§ 6. Direct and indirect speech
- •Changes of Verb tense forms when transferring sentences from Direct into Indirect Speech
- •§ 7. The infinitive
- •§ 8. The participle
- •§ 9. The gerund
- •§ 10. The verbal complexes: comparison
- •Syntactic functions of the verbals: comparison
- •§ 11. The subjunctive mood
- •The suppositional mood is used in:
- •§ 12. Conditional sentences
- •§ 13. The compound sentence
- •§ 14. The complex sentence
- •Vocabulary
- •Literature
- •Іноземна мова професійного спрямування (англійська мова для менеджерів)
Reading and writing
Task 21. Skim Text 1 to pick up the major ideas of it. Note them down.
Task 22. Scan the text to find information on top management. Render this portion of the text in Ukrainian.
Task 23. Scan the text to find English equivalents of the following Ukrainian sentences:
Практично в кожній організації існують три основні типи керівників, а саме керівники нижньої, середньої та вищої ланки, організовані в ієрархію.
Керівники середньої ланки знаходять способи допомогти керівникам нижньої ланки та не управлінському персоналу краще використовувати ресурси для зменшення виробничих витрат чи покращення обслуговування клієнтів.
Директор – це найважливіший керівник компанії, якому звітують усі керівники вищої ланки.
Task 24. Read the text to answer the following questions. Translate your answers into Ukrainian.
What does the job of a manager involve?
How can managers be classified according to their responsibilities?
What is the difference between vertical and horizontal classifications of managers?
What are the main responsibilities of the first-line managers?
What do middle managers do?
What is the job of top managers?
What are responsibilities of the chief executive officer?
Text 1. The profession of a manager
The job of management is to help an organisation make the best use of its resources to achieve its goals. Different managers emphasise different activities and exhibit different management styles; they do not manage using identical techniques. There are many reasons for these differences, including the managers’ training, personalities and backgrounds. Besides, the organisational level at which a manager operates often influences her/his functions and skills.
Practically in every organisation, there are three main types of managers, namely first-line managers, middle managers and top managers, organised in a hierarchy.
At the base of the managerial hierarchy there are the first-line managers, often called supervisors. They are responsible for the daily supervision of the non-managerial employees who perform many of the specific activities necessary to produce goods and services. First-line managers work in all departments of all organisations. Examples of first-line managers include the supervisor of a work team in the manufacturing department of a car plant, the head nurse in the obstetrics department of a hospital and the chief mechanic overseeing a crew of mechanics in the service department.
Middle managers are supervising the first-line managers. They are responsible for finding the best way to organise human and other resources to achieve organisational goals. Middle managers find ways to help first-line managers and non-managerial employees better utilise resources to reduce manufacturing costs or improve customer service. They also evaluate whether the goals that the organisation is pursuing are appropriate and suggest to top managers ways in which these goals should be changed. The major part of a middle manager’s job is to develop and fine-tune skills and know-how, such as manufacturing or marketing expertise, that allow the organisation to be effective and efficient.
Top managers in contrast to middle managers, are responsible for performance of all departments. They establish organisational goals, such as which goods and services the company should produce; they decide how different departments should interact; and they monitor how well middle managers in each department utilise resources to achieve goals. Top managers are ultimately responsible for success or failure of an organisation and their performance is continually scrutinised by other employees and investors.
The chief executive officer (CEO) is a company’s most important manager to whom all the top managers report. A central concern of the CEO is the creation of the smoothly functioning top-management team, a group composed of the CEO, COO (the chief operating officer) and the department heads most responsible for helping to achieve organisational goals.
In any organisation, there is a number of departments, such as manufacturing, accounting, financial or engineering ones, where a group of people work together and possess similar skills or use the same kind of knowledge, tools or techniques to perform their jobs. It is because a manager’s responsibility is to acquire and develop critical resources. Each manager is typically a member of specific department. Inside department managers possess job-specific skills and are known as, for example, marketing, manufacturing, sales or financial managers. Within each department, there are all three levels of management, i.e. first-line, middle and top managers.
Task 25. Translate the sentences into English:
1. Менеджери застосовують різні стилі керування і використовують різні методи. 2. Менеджери першого рівня працюють у всіх відділах організації. 3. Вони відповідають за повсякденне керування працівниками, які виконують роботу, необхідну для виробництва товарів та послуг. 4. Менеджери середнього рівня відповідають за зниження витрат на виробництво та покращення обслуговування клієнтів. 5. Основною частиною їхньої роботи є розвиток та точне регулювання навичок працівників. 6. Менеджери вищої ланки відповідають за роботу всіх відділів. 7. Вони встановлюють організаційні цілі, а також вирішують, як відділи повинні співпрацювати між собою. 8. Вони також спостерігають, як менеджери середнього рівня кожного відділу використовують ресурси, щоб досягти цілей. 9. Менеджери вищої ланки, зрештою, відповідають за успіх чи невдачі організації. 10. Головний адміністратор – це людина, яка займається керуванням компанією. 11. Наша компанія складається з восьми різних відділів. 12. У багатьох організаціях існує три рівні менеджменту. 13. Ми налагодили контакти з іноземними постачальниками. 14. Директор наголосив на двох основних проблемах компанії. 15. Обсяг виробництва нашого заводу за останній рік значно зменшився.
Task 26. Make up a plan of the text “THE PROFESSION OF A MANAGER” in writing.
Task 27. Write about levels of management in 5-7 sentences.
Task 28. Reduce Text 1 to 150 words in writing, saving the main ideas of it.
Task 29. Skim the text “PROFESSIONAL AND PERSONAL SKILLS OF A MANAGER” to subtitle each paragraph of it.
Task 30. Scan the text to find word combinations with the word “manager(s)”. Translate the sentences containing them.
Task 31. Scan the text to find the English equivalents to the following word combinations: мати навички, довгострокові цілі організації, розрізняти причину та наслідок, міжособистісна взаємодія, конкурентне глобальне (світове) середовище.
Task 32. Read the text to answer the following questions. Translate your answers into Ukrainian.
Why do managers have to be effective and efficient at the same time?
What are the skills that every good manager has to possess?
Why are conceptual skills important?
What human skills should a manager have?
What is meant by possessing technical skills?
Should all managers have the same amount of conceptual, human and technical skills?