- •Contents
- •Вступне слово
- •Management as a science
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Write what he/she did and what he/she didn’t do yesterday:
- •Your manager has just come back from a business trip. Ask him/her about:
- •Say, what he/she will do at this time:
- •Past Simple of the following verbs: to win, to spend, to begin, to invite, to like, to award, to send, to sell, to pay, to teach.
- •Future Simple of the following verbs: to give, to have, to come, to start, to launch, to be, to start, to get, to work, to visit.
- •Reading and writing
- •Text 1. Management
- •Text 2. Mary parker follett: mother of modern management
- •Developing speaking skills
- •English course agreements:
- •Planning and organising
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Some, any, no. Translate them and explain your choice.
- •Many, much, few, little. Translate them and explain your choice.
- •Present Continuous, put questions to them and give negative answers.
- •Past Continuous, put questions to them and give negative answers.
- •Past Continuous.
- •Future Continuous.
- •Future Simple or Future Continuous.
- •Reading and writing
- •Text 1. Planning
- •Text 2. Organising
- •Figure 1. Organisation with Narrow Span
- •Figure 2. Organisation with Wide Span
- •Developing speaking skills
- •Directing and controlling
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •You have a meeting with your partner. Ask him about his business. Use the following words:
- •You have just come back from a business trip. Tell your colleagues about it:
- •You have a plan of activities for your working day. Explain what you will have done by the definite time:
- •The modal verb May according to the model and translate them: I wish you organise the meeting. – You might organise the meeting.
- •The modal verb Must according to the model and translate them: I am sure your manager is a highly qualified specialist. – Your manager must be a highly qualified specialist.
- •The modal verb Can:
- •The modal verbs May, Can, Might and Could:
- •The modal verbs Must, Had to:
- •Reading and writing
- •Text 1. Directing
- •Text 2. Controlling
- •Developing speaking skills
- •Land auction
- •Business organisation and marketing
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The basic forms of business organisation
- •Text 2. The main concepts of marketing
- •Developing speaking skills
- •Financial and risk management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I said, “I involved short-term and long-term forecasting, budgeting and financial controls” – I said that I had involved short-term and long-term forecasting, budgeting and financial controls.
- •Reading and writing
- •Text 1. Financial management
- •Text 2. Risk management and insurance
- •Developing speaking skills
- •Human resource management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I manage our delivery department. I am proud of it. – I am proud to manage our delivery department.
- •I was adjusted to new working conditions. I am glad of it. – I am glad to have been adjusted to new working conditions.
- •I have not seen the new production line. I am sorry about it. – I am sorry not to have seen the new production line.
- •Reading and writing
- •Text 1. Management and leadership
- •Text 2. Motivation and human resource management
- •Developing speaking skills
- •The profession of a manager
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Most of employers who work in human resource department are head hunters. – Most of employers working in human resource department are head hunters.
- •Managers who are working in financial department are analysing financial contracts. – Managers working in financial department are analysing financial contracts.
- •When he read the report, he found a lot of errors. – When reading the report, he found a lot of errors.
- •When he discussed everything with the partner, he signed the contract. – Having discussed everything with the partner, he signed the contract.
- •Our office is situated in the building, which was built last year. – Our office is situated in the building built last year.
- •I saw them as they were planning the change and how they were moving from the present to the ideal. – I saw them planning the change and moving from the present to the ideal.
- •As my colleague was on a business trip, I prepared the financial report. – My colleague being on a business trip, I prepared the financial report.
- •As his partner had prepared the report, they went home. – His partner having prepared the report, they went home.
- •When the work had been done, they phoned to the office. – The work having been done, they phoned to the office.
- •Reading and writing
- •Text 1. The profession of a manager
- •Text 2. Professional and personal skills of a manager
- •Developing speaking skills
- •Opening a New Restaurant
- •Business research and research ethics
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •After he forecasted changes in the market, he began to work as an analyst. – After forecasting changes in the market, he began to work as an analyst.
- •She insisted that she should solve the problem herself. – She insisted on solving the problem herself.
- •He insisted that he should be eliminated from the team. – He insisted on being eliminated from the team.
- •I want to get your report very much. – I am looking forward to getting your report.
- •It gave me much pleasure to work with you. – I enjoyed working with you.
- •It is useless to apply old methods. – It is no use applying old methods.
- •I am a team leader. I am proud of it. – I am proud of being a team leader.
- •He is given important information. He is proud of it. – He is proud of being given important information.
- •He was given important information. He is proud of it. – He is proud of having been given important information.
- •I did not request permission. I planned the interview myself. – Instead of requesting permission, I planned the interview myself.
- •Reading and writing
- •Text 1. Business research
- •Text 2. Research ethics
- •Developing speaking skills
- •Peculiarities of business communication
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •The Infinitive and its complexes:
- •The Gerund and its complexes:
- •The Participle and its complexes:
- •Reading and writing
- •Text 1. Problems of cultural differences
- •Text 2. Nonverbal communication: body positions and movements
- •Developing speaking skills
- •Body talk.
- •Information technologies in management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Knowledge is a key to success, so there are so many ways to gather and keep information. – If knowledge weren’t a key to success, there wouldn’t be so many ways to gather and keep information.
- •I didn’t know about telecommuting, so I didn’t use it. – If I had known about telecommuting, I would have used it.
- •I am sorry an online chart room is not available in my computer now. – I wish an online chart room were available in my computer now.
- •It’s a pity, I had such poor information about ongoing situation. – I wish I hadn’t had such poor information about ongoing situation.
- •I advise you to stop your attempts in this sphere of business. – You had better stop your attempts in this sphere of business.
- •I prefer to use a chat room. – I would (had) rather (sooner) use a chat room.
- •Subjunctive I.
- •Subjunctive II.
- •Reading and writing
- •Text 1. Information technologies for electronic commerce
- •Text 2. Management information system
- •Developing speaking skills
- •Head-hunting and job hunting
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Referring to the Present and Future (Conditional II);
- •Referring to the Past (Conditional III).
- •Reading and writing
- •Text 1. Head-hunting
- •Text 2. Job hunting
- •Developing speaking skills
- •How to choose the best career?
- •Famous ukrainian names
- •In economics and management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The development of administration and management as a science in ukraine
- •Text 2. Mykhailo tuhan-baranovskyy
- •Developing speaking skills
- •Extended reading
- •Inquiring minds want to know – now!
- •Violence on tv
- •International electronic cash
- •Ivan vernadskyy
- •Tests for self-control
- •Keys to tests
- •Grammar reference
- •§ 1. The noun
- •§ 2. Pronouns
- •§ 3. Verb tenses
- •Past Simple Tense
- •§ 4. Modal verbs
- •§ 5. The verb: passive voice
- •§ 6. Direct and indirect speech
- •Changes of Verb tense forms when transferring sentences from Direct into Indirect Speech
- •§ 7. The infinitive
- •§ 8. The participle
- •§ 9. The gerund
- •§ 10. The verbal complexes: comparison
- •Syntactic functions of the verbals: comparison
- •§ 11. The subjunctive mood
- •The suppositional mood is used in:
- •§ 12. Conditional sentences
- •§ 13. The compound sentence
- •§ 14. The complex sentence
- •Vocabulary
- •Literature
- •Іноземна мова професійного спрямування (англійська мова для менеджерів)
Reading and writing
Task 21. Skim Text 1 to pick up the major ideas of it. Note them down.
Task 22. Scan the text to find information on leadership style. Render this portion of the text in Ukrainian.
Task 23. Scan the text to find English equivalents of the following Ukrainian sentences:
Найважливішим завданням, що ставиться перед лідером, є створення командного духу навколо та біля себе, а також інтегрування індивідуальних та групових цілей (цілей окремого працівника з цілями групи).
Менеджери, які використовують авторитарний стиль, зазвичай, видають накази та вказують своїм підлеглим, що робити.
Щоб досягти успіху, ви маєте переконати послідовників, а не самого себе чи своїх начальників, що ви варті того, щоб вас наслідували.
Task 24. Read the text to answer the following questions. Translate your answers into Ukrainian.
What is leadership?
What is the difference between a manager and a leader?
What are the most popular leadership theories?
Are there any common traits shared by leaders? If so, what are they?
What is a leadership style? What are the most common leadership styles?
How can you describe authoritarian, democratic and laissez-faire styles?
Can one use any of these styles in all situations?
Is there any interdependence between a leader and his or her followers?
Text 1. Management and leadership
What is the relationship between management and leadership? Very often these two terms are considered to be synonymous. However, there is a difference between the two. Not every leader is a manager, but in order to be an effective manager one should be a leader. Leadership is more than just having the authority of a management or supervisory position. Authority gets you compliance.
Leadership is a process by which a person influences others to accomplish an objective and directs the organisation in a way that makes it more cohesive and coherent. Leaders carry out this process by applying their leadership attributes, such as beliefs, values, ethics, character, knowledge and skills. Leadership differs in that it makes the followers want to achieve high goals, rather than simply boss people around.
There are many ways to look at leadership. “Getting others to follow”, “getting people to do things willingly” or “the use of authority in decision-making” are different interpretations of the same notion. Though, the most typical and actual definition would be “directing and influencing others to achieve common goals”. Saying so wouldn’t be a mistake as nowadays managerial styles are more informal and people are more likely to work in teams. Therefore, the most important task that is set before the leader is to create team spirit around and near him/her and to integrate individual and group goals.
Leadership has a very complex and changeable nature. Hence, there are several approaches to study and analyze leadership. The most common of them are traits theory, situational (or Great Events) theory and transformational leadership theory.
While studying leadership, psychologists and other researchers tried to find out if leaders possess any special skills and qualities which distinguish them from other people. For this purpose thousands of studies have been made and as a result some of the traits were listed, such as sociability, intelligence, judgment, popularity, vision, good appearance, decisiveness, courage, adaptability and some others. However, to their great disappointment, researchers had to admit that many of those traits also characterise people who are not leaders. One more question the qualities or traits approach deals with is whether leaders are born or made.
According to the situational theory a crisis or an important event may cause a person to rise to the occasion, which brings out extraordinary leadership qualities in an ordinary person. Transformational theory says that people can choose to become leaders and therefore learn leadership skills.
Researchers single out one more notion and that is the notion of a leadership style. A leadership style is defined as ‘the way in which the functions of leadership are carried out, the way in which the manager typically behaves towards members of the group’. There are many ways to describe a leadership style, such as dictatorial, bureaucratic, charismatic, consultative, participative etc. The styles of managerial leadership, though, are mainly classified as: authoritarian (or autocratic), democratic (or participative) and laissez-faire (or delegative).
Managers using authoritarian style tend to issue orders and tell their subordinates what to do. In this situation a manager is the only person who deals with decision making, determines policy, controls implementation of tasks and decides on rewards and punishment.
Nowadays many progressive companies tend to use a democratic style of leadership, which is characterised by greater interaction within the group, flexibility, empathy. Here the manager is more part of a team and members of the group share leadership functions with the manager. However, the leader maintains the final decision making authority. Using this style is not a sign of weakness; rather it is a sign of strength that your employees will respect. This style is normally used when you have part of the information and your employees have other parts. Note that a leader is not expected to know everything – this is why you employ knowing and skilful employees.
Laissez-faire leadership means that the manager mainly sets objectives to the subordinates and allows them freedom of action, though he or she is always available if help is needed. This is used when employees are able to analyse the situation and determine what needs to be done and how to do it. A manager is a person who is able to get things done through others. All are different. What can be done in one situation will not always work in another. Therefore, you must use your judgment to decide the best course of action and the leadership style needed for each situation. For example, you may need to confront an employee for inappropriate behaviour, but if the confrontation is too late or too early, too harsh or too weak, then the results may prove ineffective.
Hence, you must have an honest understanding of who you are, what you know and what you can do. Also, note that it is the followers, not the leader who determines if a leader is successful. If they do not trust or lack confidence in their leader, then they will be uninspired. To be successful you have to convince your followers, not yourself or your superiors, that you are worthy of being followed.
Task 25. Translate the sentences into English:
1. Управління – це вплив на підлеглих для забезпечення виконання завдань та досягнення цілей організації. 2. Вивчаючи природу управління, психологи та інші вчені намагались довідатись, чи мають керівники (лідери) особливі вміння або якості, що відрізняють їх від інших людей. 3. Демократичний стиль управління є швидше показником сили керівника, яку працівники неодмінно належно оцінять. 4. Більшість учених погоджуються з думкою, що вроджені таланти необхідно розвивати. 5. Успіх керівника більше залежить від його послідовників, ніж від нього самого. 6. Хороші лідери постійно вдосконалюються за допомогою самоосвіти, тренінгів та набуття досвіду. 7. Зверніть увагу на те, що керівники не зобов’язані знати все – для цього вони наймають на роботу кваліфікованих працівників. 8. Стиль невтручання можна застосовувати за умови, що працівники здатні до самостійного аналізу ситуації та виконання необхідних завдань. 9. Стиль управління – це спосіб втілення в життя управлінських функцій та манера спілкування менеджера із членами групи. 10. Для керівника важливим є усвідомлення того, ким він є, що він вміє та на що здатний. 11. Лідер не завжди займає посаду менеджера, але для того, щоб бути хорошим менеджером, необхідно бути лідером. 12. Згідно із ситуативною теорією, певні обставини можуть посприяти виявленню якостей лідера у пересічної людини. 13. Демократичний стиль управління є проявом сили керівника та його довіри до підлеглих. 14. Управління складне та змінне за своєю суттю. 15. Хороший лідер знає, який із стилів управління найкраще застосувати за тих чи інших обставин.
Task 26. Make up a plan of the text “MANAGEMENT AND LEADERSHIP” in writing.
Task 27. Write about leadership in 5-7 sentences.
Task 28. Reduce Text 1 to 150 words in writing, saving the main ideas of it.
Task 29. Skim the text “MOTIVATION AND HUMAN RESOURCE MANAGEMENT” to subtitle each paragraph of it.
Task 30. Scan the text to find word combinations with the word “human”. Translate the sentences containing them.
Task 31. Scan the text to find the English equivalents to the following word combinations: одержувати зворотний зв'язок, ієрархія потреб, бажані результати, управління людськими ресурсами, наймати на роботу.
Task 32. Read the text to answer the following questions. Translate your answers into Ukrainian.
What is motivation?
Are motivation theories important to supervisors attempting to be effective leaders? Why?
What factors are used in Herzberg’s theory?
What is human resource management?
How can you explain Maslow’s Hierarchy of Needs theory?
What should the philosophy of human resource management policy include?
What is a key to successful careers in human resource management?