- •Contents
- •Вступне слово
- •Management as a science
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Write what he/she did and what he/she didn’t do yesterday:
- •Your manager has just come back from a business trip. Ask him/her about:
- •Say, what he/she will do at this time:
- •Past Simple of the following verbs: to win, to spend, to begin, to invite, to like, to award, to send, to sell, to pay, to teach.
- •Future Simple of the following verbs: to give, to have, to come, to start, to launch, to be, to start, to get, to work, to visit.
- •Reading and writing
- •Text 1. Management
- •Text 2. Mary parker follett: mother of modern management
- •Developing speaking skills
- •English course agreements:
- •Planning and organising
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Some, any, no. Translate them and explain your choice.
- •Many, much, few, little. Translate them and explain your choice.
- •Present Continuous, put questions to them and give negative answers.
- •Past Continuous, put questions to them and give negative answers.
- •Past Continuous.
- •Future Continuous.
- •Future Simple or Future Continuous.
- •Reading and writing
- •Text 1. Planning
- •Text 2. Organising
- •Figure 1. Organisation with Narrow Span
- •Figure 2. Organisation with Wide Span
- •Developing speaking skills
- •Directing and controlling
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •You have a meeting with your partner. Ask him about his business. Use the following words:
- •You have just come back from a business trip. Tell your colleagues about it:
- •You have a plan of activities for your working day. Explain what you will have done by the definite time:
- •The modal verb May according to the model and translate them: I wish you organise the meeting. – You might organise the meeting.
- •The modal verb Must according to the model and translate them: I am sure your manager is a highly qualified specialist. – Your manager must be a highly qualified specialist.
- •The modal verb Can:
- •The modal verbs May, Can, Might and Could:
- •The modal verbs Must, Had to:
- •Reading and writing
- •Text 1. Directing
- •Text 2. Controlling
- •Developing speaking skills
- •Land auction
- •Business organisation and marketing
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The basic forms of business organisation
- •Text 2. The main concepts of marketing
- •Developing speaking skills
- •Financial and risk management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I said, “I involved short-term and long-term forecasting, budgeting and financial controls” – I said that I had involved short-term and long-term forecasting, budgeting and financial controls.
- •Reading and writing
- •Text 1. Financial management
- •Text 2. Risk management and insurance
- •Developing speaking skills
- •Human resource management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I manage our delivery department. I am proud of it. – I am proud to manage our delivery department.
- •I was adjusted to new working conditions. I am glad of it. – I am glad to have been adjusted to new working conditions.
- •I have not seen the new production line. I am sorry about it. – I am sorry not to have seen the new production line.
- •Reading and writing
- •Text 1. Management and leadership
- •Text 2. Motivation and human resource management
- •Developing speaking skills
- •The profession of a manager
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Most of employers who work in human resource department are head hunters. – Most of employers working in human resource department are head hunters.
- •Managers who are working in financial department are analysing financial contracts. – Managers working in financial department are analysing financial contracts.
- •When he read the report, he found a lot of errors. – When reading the report, he found a lot of errors.
- •When he discussed everything with the partner, he signed the contract. – Having discussed everything with the partner, he signed the contract.
- •Our office is situated in the building, which was built last year. – Our office is situated in the building built last year.
- •I saw them as they were planning the change and how they were moving from the present to the ideal. – I saw them planning the change and moving from the present to the ideal.
- •As my colleague was on a business trip, I prepared the financial report. – My colleague being on a business trip, I prepared the financial report.
- •As his partner had prepared the report, they went home. – His partner having prepared the report, they went home.
- •When the work had been done, they phoned to the office. – The work having been done, they phoned to the office.
- •Reading and writing
- •Text 1. The profession of a manager
- •Text 2. Professional and personal skills of a manager
- •Developing speaking skills
- •Opening a New Restaurant
- •Business research and research ethics
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •After he forecasted changes in the market, he began to work as an analyst. – After forecasting changes in the market, he began to work as an analyst.
- •She insisted that she should solve the problem herself. – She insisted on solving the problem herself.
- •He insisted that he should be eliminated from the team. – He insisted on being eliminated from the team.
- •I want to get your report very much. – I am looking forward to getting your report.
- •It gave me much pleasure to work with you. – I enjoyed working with you.
- •It is useless to apply old methods. – It is no use applying old methods.
- •I am a team leader. I am proud of it. – I am proud of being a team leader.
- •He is given important information. He is proud of it. – He is proud of being given important information.
- •He was given important information. He is proud of it. – He is proud of having been given important information.
- •I did not request permission. I planned the interview myself. – Instead of requesting permission, I planned the interview myself.
- •Reading and writing
- •Text 1. Business research
- •Text 2. Research ethics
- •Developing speaking skills
- •Peculiarities of business communication
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •The Infinitive and its complexes:
- •The Gerund and its complexes:
- •The Participle and its complexes:
- •Reading and writing
- •Text 1. Problems of cultural differences
- •Text 2. Nonverbal communication: body positions and movements
- •Developing speaking skills
- •Body talk.
- •Information technologies in management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Knowledge is a key to success, so there are so many ways to gather and keep information. – If knowledge weren’t a key to success, there wouldn’t be so many ways to gather and keep information.
- •I didn’t know about telecommuting, so I didn’t use it. – If I had known about telecommuting, I would have used it.
- •I am sorry an online chart room is not available in my computer now. – I wish an online chart room were available in my computer now.
- •It’s a pity, I had such poor information about ongoing situation. – I wish I hadn’t had such poor information about ongoing situation.
- •I advise you to stop your attempts in this sphere of business. – You had better stop your attempts in this sphere of business.
- •I prefer to use a chat room. – I would (had) rather (sooner) use a chat room.
- •Subjunctive I.
- •Subjunctive II.
- •Reading and writing
- •Text 1. Information technologies for electronic commerce
- •Text 2. Management information system
- •Developing speaking skills
- •Head-hunting and job hunting
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Referring to the Present and Future (Conditional II);
- •Referring to the Past (Conditional III).
- •Reading and writing
- •Text 1. Head-hunting
- •Text 2. Job hunting
- •Developing speaking skills
- •How to choose the best career?
- •Famous ukrainian names
- •In economics and management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The development of administration and management as a science in ukraine
- •Text 2. Mykhailo tuhan-baranovskyy
- •Developing speaking skills
- •Extended reading
- •Inquiring minds want to know – now!
- •Violence on tv
- •International electronic cash
- •Ivan vernadskyy
- •Tests for self-control
- •Keys to tests
- •Grammar reference
- •§ 1. The noun
- •§ 2. Pronouns
- •§ 3. Verb tenses
- •Past Simple Tense
- •§ 4. Modal verbs
- •§ 5. The verb: passive voice
- •§ 6. Direct and indirect speech
- •Changes of Verb tense forms when transferring sentences from Direct into Indirect Speech
- •§ 7. The infinitive
- •§ 8. The participle
- •§ 9. The gerund
- •§ 10. The verbal complexes: comparison
- •Syntactic functions of the verbals: comparison
- •§ 11. The subjunctive mood
- •The suppositional mood is used in:
- •§ 12. Conditional sentences
- •§ 13. The compound sentence
- •§ 14. The complex sentence
- •Vocabulary
- •Literature
- •Іноземна мова професійного спрямування (англійська мова для менеджерів)
Developing speaking skills
Task 35. Having read the material of the unit, how would you answer the questions:
What are the companies’ main techniques for controlling?
What are the pros and cons of feedforward control?
What approach to people should a good manager have?
Task 36. Choose any of the dialogues offered below. Reproduce them with a partner. Change the roles. Single out the major ideas and be ready to report them to the group.
Dialogue 1.
A:
|
Good morning. My name is Taras Petrenko. I am the 1st year student. I am interested in management. |
B: |
What, in particular, are you interested in? |
|
I have got the task to find information about Management Information Systems? Could you suggest anything? |
A:
|
Some time ago I read that Management Information System is a formal system of gathering, integrating, comparing, analysing and dispersing information internal and external to the enterprise in a timely, effective and efficient manner. |
B: |
Yes, you are right. The systems model of management shows that communication is needed for carrying out the managerial functions and for linking the organisation with its external environment. The management information system provides the communication link that makes managing possible. |
Dialogue 2.
A:
|
They say that the management information system has to be tailored to specific needs and may include routine information, such as monthly reports; information that points out exceptions, especially at critical points; and information necessary to predict the future. |
B: |
Are there any guidelines for designing a management information system? |
A:
|
I am not sure. But you can take this book to the reading room and try to find the answers to all your questions. |
B: |
Thank you very much for help. This is my card. |
A: |
You can take the seat near the window, please. |
Task 37. Work with a partner and complete the following dialogues. Act them out.
Dialogue 1.
A: |
Good morning, Mr. White. I’d like to have a talk with you. |
B: |
You are welcome Mr. Brown. What, in particular, is the problem? |
A: |
I think that a lot of problems arise because the system of controlling in our company is not perfect. |
B: |
………………………………………………..................................................... |
A: |
Yes, I thought about the use of computers which could gather, transmit and store data and real-time information. |
B: |
Do you know the cases where companies use such systems? |
A: |
Certainly. For example, airlines can supply information about vacant seats simply by entering a flight number, a trip segment and data into a memory system, which immediately responds with information on seat availability. |
B: |
O.K. I see. ……………………………………….............................................. |
A: |
What about electronic cash registers in our supermarkets? |
B: |
You mean that ………...………………………………………………………. |
A: |
You are right, Mr. White. It gives us possibility to collect real-time data that measure our performance. |
B: |
Nice! We will have the possibility to analyze the situation and correct the deviations immediately. So, thank you, Mr. Brown. Your idea is good but it requires some calculations. Today I have a meeting with our financial director Mrs. Black and we will discuss this issue. |
Dialogue 2.
A: |
What is your actual title? |
B: |
My actual title is………………………………................................................... |
A: |
Can I just start by asking you about any successful products and ………………………… |
B: |
Well our most successful product is…………..................................................... |
A: |
Why is it so popular? |
B: |
We have developed a method of ……….............................................................. |
A: |
We launch new……..... customer profile or …..... people ….............................. |
B: |
We are aiming at anybody who has an interest in ……..… Our marketing philosophy is that we ………………...…............................................................ |
A: |
Thank you very much, Mr. …………………........ That’s all I would like …… |
Task 38. Role plays.
(1). Imagine that you are a teacher of English. During the last semester you taught your students and developed their skills in reading, writing, speaking and listening comprehension. Design a control system for measuring the progress your students make in English. Apply the feedback and feedforward concepts.
(2). You have worked with different teachers, who tried to motivate your studying in various ways. Which teachers got you to work harder? How did they do it? What motivators did they use? Discuss your experience with your group-mates.
Prepare a wall-size map of an auction area, five instruction sheets, post-it notes, paper to record transactions, a calculator.