- •Contents
- •Вступне слово
- •Management as a science
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Write what he/she did and what he/she didn’t do yesterday:
- •Your manager has just come back from a business trip. Ask him/her about:
- •Say, what he/she will do at this time:
- •Past Simple of the following verbs: to win, to spend, to begin, to invite, to like, to award, to send, to sell, to pay, to teach.
- •Future Simple of the following verbs: to give, to have, to come, to start, to launch, to be, to start, to get, to work, to visit.
- •Reading and writing
- •Text 1. Management
- •Text 2. Mary parker follett: mother of modern management
- •Developing speaking skills
- •English course agreements:
- •Planning and organising
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Some, any, no. Translate them and explain your choice.
- •Many, much, few, little. Translate them and explain your choice.
- •Present Continuous, put questions to them and give negative answers.
- •Past Continuous, put questions to them and give negative answers.
- •Past Continuous.
- •Future Continuous.
- •Future Simple or Future Continuous.
- •Reading and writing
- •Text 1. Planning
- •Text 2. Organising
- •Figure 1. Organisation with Narrow Span
- •Figure 2. Organisation with Wide Span
- •Developing speaking skills
- •Directing and controlling
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •You have a meeting with your partner. Ask him about his business. Use the following words:
- •You have just come back from a business trip. Tell your colleagues about it:
- •You have a plan of activities for your working day. Explain what you will have done by the definite time:
- •The modal verb May according to the model and translate them: I wish you organise the meeting. – You might organise the meeting.
- •The modal verb Must according to the model and translate them: I am sure your manager is a highly qualified specialist. – Your manager must be a highly qualified specialist.
- •The modal verb Can:
- •The modal verbs May, Can, Might and Could:
- •The modal verbs Must, Had to:
- •Reading and writing
- •Text 1. Directing
- •Text 2. Controlling
- •Developing speaking skills
- •Land auction
- •Business organisation and marketing
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The basic forms of business organisation
- •Text 2. The main concepts of marketing
- •Developing speaking skills
- •Financial and risk management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I said, “I involved short-term and long-term forecasting, budgeting and financial controls” – I said that I had involved short-term and long-term forecasting, budgeting and financial controls.
- •Reading and writing
- •Text 1. Financial management
- •Text 2. Risk management and insurance
- •Developing speaking skills
- •Human resource management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •I manage our delivery department. I am proud of it. – I am proud to manage our delivery department.
- •I was adjusted to new working conditions. I am glad of it. – I am glad to have been adjusted to new working conditions.
- •I have not seen the new production line. I am sorry about it. – I am sorry not to have seen the new production line.
- •Reading and writing
- •Text 1. Management and leadership
- •Text 2. Motivation and human resource management
- •Developing speaking skills
- •The profession of a manager
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Most of employers who work in human resource department are head hunters. – Most of employers working in human resource department are head hunters.
- •Managers who are working in financial department are analysing financial contracts. – Managers working in financial department are analysing financial contracts.
- •When he read the report, he found a lot of errors. – When reading the report, he found a lot of errors.
- •When he discussed everything with the partner, he signed the contract. – Having discussed everything with the partner, he signed the contract.
- •Our office is situated in the building, which was built last year. – Our office is situated in the building built last year.
- •I saw them as they were planning the change and how they were moving from the present to the ideal. – I saw them planning the change and moving from the present to the ideal.
- •As my colleague was on a business trip, I prepared the financial report. – My colleague being on a business trip, I prepared the financial report.
- •As his partner had prepared the report, they went home. – His partner having prepared the report, they went home.
- •When the work had been done, they phoned to the office. – The work having been done, they phoned to the office.
- •Reading and writing
- •Text 1. The profession of a manager
- •Text 2. Professional and personal skills of a manager
- •Developing speaking skills
- •Opening a New Restaurant
- •Business research and research ethics
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •After he forecasted changes in the market, he began to work as an analyst. – After forecasting changes in the market, he began to work as an analyst.
- •She insisted that she should solve the problem herself. – She insisted on solving the problem herself.
- •He insisted that he should be eliminated from the team. – He insisted on being eliminated from the team.
- •I want to get your report very much. – I am looking forward to getting your report.
- •It gave me much pleasure to work with you. – I enjoyed working with you.
- •It is useless to apply old methods. – It is no use applying old methods.
- •I am a team leader. I am proud of it. – I am proud of being a team leader.
- •He is given important information. He is proud of it. – He is proud of being given important information.
- •He was given important information. He is proud of it. – He is proud of having been given important information.
- •I did not request permission. I planned the interview myself. – Instead of requesting permission, I planned the interview myself.
- •Reading and writing
- •Text 1. Business research
- •Text 2. Research ethics
- •Developing speaking skills
- •Peculiarities of business communication
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •The Infinitive and its complexes:
- •The Gerund and its complexes:
- •The Participle and its complexes:
- •Reading and writing
- •Text 1. Problems of cultural differences
- •Text 2. Nonverbal communication: body positions and movements
- •Developing speaking skills
- •Body talk.
- •Information technologies in management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Knowledge is a key to success, so there are so many ways to gather and keep information. – If knowledge weren’t a key to success, there wouldn’t be so many ways to gather and keep information.
- •I didn’t know about telecommuting, so I didn’t use it. – If I had known about telecommuting, I would have used it.
- •I am sorry an online chart room is not available in my computer now. – I wish an online chart room were available in my computer now.
- •It’s a pity, I had such poor information about ongoing situation. – I wish I hadn’t had such poor information about ongoing situation.
- •I advise you to stop your attempts in this sphere of business. – You had better stop your attempts in this sphere of business.
- •I prefer to use a chat room. – I would (had) rather (sooner) use a chat room.
- •Subjunctive I.
- •Subjunctive II.
- •Reading and writing
- •Text 1. Information technologies for electronic commerce
- •Text 2. Management information system
- •Developing speaking skills
- •Head-hunting and job hunting
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Referring to the Present and Future (Conditional II);
- •Referring to the Past (Conditional III).
- •Reading and writing
- •Text 1. Head-hunting
- •Text 2. Job hunting
- •Developing speaking skills
- •How to choose the best career?
- •Famous ukrainian names
- •In economics and management
- •Introduction
- •Use of the essential vocabulary
- •Applied grammar
- •Reading and writing
- •Text 1. The development of administration and management as a science in ukraine
- •Text 2. Mykhailo tuhan-baranovskyy
- •Developing speaking skills
- •Extended reading
- •Inquiring minds want to know – now!
- •Violence on tv
- •International electronic cash
- •Ivan vernadskyy
- •Tests for self-control
- •Keys to tests
- •Grammar reference
- •§ 1. The noun
- •§ 2. Pronouns
- •§ 3. Verb tenses
- •Past Simple Tense
- •§ 4. Modal verbs
- •§ 5. The verb: passive voice
- •§ 6. Direct and indirect speech
- •Changes of Verb tense forms when transferring sentences from Direct into Indirect Speech
- •§ 7. The infinitive
- •§ 8. The participle
- •§ 9. The gerund
- •§ 10. The verbal complexes: comparison
- •Syntactic functions of the verbals: comparison
- •§ 11. The subjunctive mood
- •The suppositional mood is used in:
- •§ 12. Conditional sentences
- •§ 13. The compound sentence
- •§ 14. The complex sentence
- •Vocabulary
- •Literature
- •Іноземна мова професійного спрямування (англійська мова для менеджерів)
Directing and controlling
Introduction
Task 1. Discuss the following questions:
What is controlling for, do you think? How often do people use controlling in everyday life, in your opinion?
What are the main goals of tests and control papers, to your mind?
Do you like to control or to be controlled?
Do your friends, parents, relatives control each other? Why?
What approach to controlling his subordinates should a good manager have, in your opinion?
Use of the essential vocabulary
Task 2. Memorise the essential vocabulary to Text 1 and translate the sentences containing it:
(1) at any rate (так чи інакше) – in any way, by all means. The notion of job design makes directing successful at any rate.
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(2) appalling (приголомшливий, жахливий) – inspiring horror, dismay or disgust. It leads to appalling economic losses.
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(3) associate (працівник) – a member of a professional organisation, an employee, a worker. The principle of “know how” is the most important one for associates.
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(4) attainable (досяжний) – able to succeed in reaching a particular level or in getting smth. after trying for a long time. High-quality results are not attainable by just one person acting alone.
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(5) authority (влада, повноваження, авторитет) – 1) the power you have because of your position or because people respect your knowledge and experience; 2) official permission to do smth. Empowerment means giving employees the authority and responsibility to respond quickly to customers’ requests.
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(6) to be esteemed (бути вшанованим, бути високо оціненим) – to be regarded highly and praised accordingly. One inherits a right to enjoy his work with a need to be loved and esteemed by others.
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(7) to cease (припиняти) – to stop doing smth. One of the things managers should do to reach total quality is to cease dependence on mass inspection.
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(8) coach (інструктор) – one giving instructions and advice. Managers are less that of “boss” and more that of a coach, assistant, counsellor and team member.
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(9) to complete (завершувати) – to bring to an end. The notion of job design determines what tasks must be performed by each team to complete the work.
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(10) to comprise (містити, складатись) – to be made up of, to constitute, to compose. Line position comprises a direct chain of command and contributes directly to the achievement of the organisation’s goals.
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(11) confident (впевнений) – sure that you can do smth. or deal with a situation successfully. A team worker is confident, flexible and open to change.
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(12) to contribute to (сприяти, робити внесок в) – to give money, help, ideas etc. to smth. that a lot of other people are also involved in. Every worker should contribute to the success of a team.
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(13) constancy of purpose (постійність, сталість, незмінність мети) – a state when a purpose is the same for a certain period of time. People working in teams are higher motivated observing constancy of purpose and concrete results of their job.
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(14) counselor (радник) – a person who gives advice or counselling. Managers are less that of “a boss” and more that of a coach, assistant, counsellor and team member.
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(15) to deal with (займатися чимось, мати справу з) – to concern oneself with. Each team of associates deals with a set of tasks to be performed.
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(16) economic losses (економічні втрати) – an amount by which the cost of an article or service exceeds the selling price. If people are afraid to ask questions and do not understand how to act, it leads to economic losses. |
(17) to eliminate (усувати, ліквідувати) – to get rid of; to set aside as unimportant. You should eliminate slogans and targets for the workforce.
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(18) employee (працівник) – a worker, an associate. In most companies the personnel officer is responsible for hiring new employees.
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(19) to enable (давати змогу) – to give smb. the opportunity or means; to make possible. Empowerment enables associates to fulfil the tasks set without the authority approval to satisfy customers’ wants.
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(20) to facilitate (полегшувати) – to make easier. Staff position facilitates or provides advice to line positions.
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(21) feedback (зворотний зв’язок) – advice, criticism about how successful or useful smth. is. Directing involves giving assignments, explaining routines, clarifying policies and supplying feedback on performance.
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(22) to feel secure (почуватись у безпеці) – to feel being in safety. Managers should make people feel secure.
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(23) flexible (гнучкий) – characterised by a ready capability to adapt to new or changing requirements. Team worker is confident, flexible and open to change.
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(24) to fulfill (виконувати) – to do, to perform, to accomplish. A special management team with a plan of actions is obligatory to fulfil the quality mission.
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(25) innovation (інновація, новизна) – introduction of smth. new. In certain areas of business it is important to keep up with innovations and original design.
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(26) an item (товар) – an article, good, product, merchandise. Any defective items will be repaid.
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(27) job design (організація праці) – a determination of exactly what tasks must be performed to complete the work. Success in business depends on carefully defined job design and responsibility.
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(28) job range (посадові обов’язки) – the number of tasks the worker performs. He or she is concerned with concrete job range, is free to act and if he or she needs advice, the authorities must supply it immediately.
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(29) the level of productivity of labour (рівень продуктивності праці) – the quality or state of labour. The level of productivity of labour depends on economic incentives.
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(30) maintenance (підтримка) – the state of being supported. The company should stay in business and provide jobs through innovation, constant improvement and maintenance. to maintain – підтримувати
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(31) natural inclination (природні здібності) – a natural tendency to a particular aspect. It is easy to work with people, who have natural inclination to their job.
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(32) open to change (гнучкий, готовий до змін) – ready to meet innovations and changes. A team-worker is confident, flexible and open to change.
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(33) to operate (діяти, працювати, здійснювати операції (фінансові) – to act, to work with a purpose. Departmentalisation increases the level of productivity of labour and allows any business organisation to operate freely.
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(34) to oversee (наглядати, стежити, перевіряти) – to examine, to watch, to look through. A manager who guides, directs and oversees the work of his associates, should not keep employees in the dark about changes, procedures, steps taken by a firm.
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(35) products and services (товари і послуги) – goods and services provided to a consumer by supplier. Our company proposes different kinds of products and services.
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(36) supplier (постачальник) – a person or company providing a particular product. Buyers should seek and find the best quality in a long-term relationship with a single supplier.
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(37) up-to-date (сучасний) – modern. Some up-to-date managers perform all of these tasks with the full cooperation and participation of workers.
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(38) vigorous (сильний, енергійний, рішучий) – full of physical or mental strength or active force. Managers should institute a vigorous program for education and retraining. |
Task 3. Match each word in section A with its translation in section B:
Associate; supplier; maintenance; at any rate; vigorous; to deal with; coach; appalling; attainable; to oversee; economic losses; counsellor; to enable; job range; to cease.
Так чи інакше; наглядати; економічні втрати; досяжний; мати справу з; посадові обов’язки; підтримка; припиняти; працівник; постачальник; приголомшливий; сильний, енергійний; давати змогу; радник; інструктор.
Task 4. Match each word in section A with the one of the similar meaning in section B:
Up-to-date; to operate; vigorous; supervisor; to enable; to cease; to oversee; to deal with; to fulfil; to eliminate; confident; to facilitate; to comprise; to complete; to contribute.
To concern oneself with; trustful; to consist; modern; to carry out, to conclude; to add; to finish; forceful; boss; to empower; to examine; to promote; to perform; to cut out; to conclude.
Task 5. Match each word in section A with the one of the opposite meaning in section B:
To fulfil; appalling; to contribute; economic losses; constancy of purpose; employee; to enable; flexible; up-to-date; to feel secure; to provide; to maintain; vigorous; to cease; to eliminate.
Inflexible; weak; out-of-date; economic profit; to feel insecure; encouraging; to withhold, to prevent; to neglect; to start; to fail; jobless person; inconstancy of purpose; to remove; to accept; to prevent.
Task 6. Match each word in section A with its definition in section B:
To be esteemed; to cease; to complete; to comprise; to contribute to; counsellor; to deal with; to eliminate; employee; to facilitate; to feel secure.
To be made up of; to bring to an end; to be regarded highly and praised accordingly; to stop doing smth.; to give a part to a common fund or store; to concern oneself with; a worker, an associate; to make easier; to feel being in safety; to get rid of; a person who gives advice or counselling;
Task 7. Rearrange the following jumbled words into sentences:
1. The notion of job design, exactly, to complete the work, makes directing, which is determination of, by each team, what tasks must be performed, successful at any rate. 2. Traditional managers, to meet the goals and objectives of, direct workers in activities, the organisation. 3. Staff position, advice, facilitates or provides, to line positions. 4. Empowerment, to respond promptly to, that means, the authority and responsibility, giving employees, is a total quality term, customer requests. 5. Departmentalisation, grouping jobs, according to, is a process of, some logical arrangements. 6. Team-worker, and if he needs advice, concrete job range, is concerned with, is free to act, the authorities, must supply it immediately. 7. The director, to become self-managed, as much freedom as possible, gives employees, and self-motivated. 8. Some up-to-date managers, with the full cooperation, perform all of the tasks, and participation of workers. 9. Empowerment, without the authority approval, enables associates, to fulfil the tasks set, to satisfy customers’ wants. 10. Empowering employees, to take part more fully, means allowing them, in decision-making.
Task 8. Memorise the essential vocabulary to Text 2 and translate the sentences containing it:
(1) accordingly (відповідно, належно) – in accordance, correspondingly; consequently. If performance is measured accordingly, it is easier to correct deviations.
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(2) approach (підхід) – the taking of steps toward a particular purpose. In order to overcome these time lags in control, it is suggested that managers utilise a feedforward control approach and not rely on simple feedback alone.
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(3) budget (бюджет) – a plan of income and expenditures for a particular period of time. One of the older control devices is the budget.
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(4) common (звичайний, загальновідомий) – belonging to or shared by two or more individuals; of the best known kind. At the beginning of the negotiation they tried to establish some common ground.
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(5) to compare (порівнювати) – to examine the character or qualities in order to discover resemblances or differences. Managerial control is usually perceived as a simple feedback system similar to the common household thermostat.
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(6) computer terminal (комп’ютерний термінал) – a combination of a keyboard and an output device by which data can be entered or output from a computer. Computers have also contributed to telecommuting, which means that persons may work at home at a computer terminal that is linked to a company’s mainframe computer.
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(7) criterion (критерій) – characterising mark or trait. Standards are criteria of performance.
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(8) delay (затримка, зволікання, відкладання) – the situation in which smth. does not happen or start when it should. No matter how quickly information is available on what is occurring there are unavoidable delays in analysing deviations, developing plans for taking corrective action and implementing these programs.
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(9) to detect (виявляти, знаходити) – to discover or determine the existence or fact of. Manufacturer’s problem is to detect which styles will be a hit.
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(10) deviation (відхилення) – noticeable departure from accepted norms, ideology etc. There are different kinds of standards and they should point out deviations at critical point.
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(11) device (засіб, спосіб, пристрій) – a plan, a procedure, a technique, a scheme. The budget is one of the control devices.
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(12) to disperse (розходитись, розповсюджувати) – to cause to break up; to cause to become spread widely. The management information system is a formal system of gathering, analysing and dispersing information in a timely, effective and efficient manner.
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(13) to evaluate (оцінювати) – to determine or fix the value of. Effective control requires attention to those factors that are critical to evaluating performance against plans.
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(14) execution (виконання, дієвість, ефективність) – the act or mode or result of performance. Standards are selected points in a whole planning program which inform managers about every step in execution of plans. |
(15) external (зовнішній) – situated outside; arising from outside. Political, economic and social circumstances are the main factors of external influence on enterprises.
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(16) to fit (підходити, відповідати) – to be suitable for or to harmonise with. To be effective, controls also should be designed to point up exceptions at critical points, to be objective, to be flexible, to fit to organisational culture, to be economical and to lead to corrective action.
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(17) impact (поштовх, імпульс, вплив) – a forceful contact, outset; a significant or major effect. The impact of computers on managers at various organisational levels differs.
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(18) to integrate (об’єднувати) – to make to become one. The management information system is a formal system of gathering, integrating, comparing, analysing and dispersing information internal and external to the enterprise in a timely, effective and efficient manner.
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(19) internal (внутрішній) – existing or situated within the limits of smth. Goals, structure, staff, resources are the factors of internal influence.
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(20) to involve (залучати, включати) – to engage a participant; to include, to have within or as part of itself. The basic control process involves three steps.
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(21) lag (відставання, запізнення) – staying or falling behind. In order to overcome time lags in control, it is suggested that managers utilise a feedforward control approach.
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(22) to link (зв’язувати, з’єднувати) – to couple or connect by. Tenderers are linked by the terms of their bid for a period of 60 days.
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(23) to make sure (впевнитись, переконатись) – to know for certain. Controlling makes sure that enterprise objectives and plans devised to attain them are being accomplished.
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(24) measurement (вимірювання) – the act or process of measuring (estimation of dimensions, capacity, amount etc.). The managerial function of controlling is the measurement and correction of performance. |
(25) to modify (модифікувати, видозмінювати) – to make minor changes in, to make basic or fundamental changes in, often to serve a new end. Managers may correct deviations by redrawing their plans or by modifying their goals.
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(26) numerical terms (цифрові терміни) – terms expressed in or involving numbers. Budgeting is the formulation of plans for a given future period in numerical terms.
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(27) to occur (відбуватися, виникати, з’являтись) – to happen, to come into existence; to take place. No matter how quickly information is available on what is occurring, there are unavoidable delays in analysing deviations.
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(28) operational audit (функціональний аудит) – a formal examination of an organisation’s or individual’s accounts or financial situation. Among the traditional nonbudgetary control devices are statistical data and their analyses, special reports and analyses, the operational audit and personal observation.
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(29) to perceive (сприймати) – to attain awareness or understanding; to become aware of smth. through the senses. Managerial control is usually perceived as a simple feedback system similar to the common household thermostat.
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(30) to point out (вказувати, підкреслювати) – to emphasise. Controls should be designed to point out exceptions at critical points.
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(31) regardless (незважаючи на, незалежно від) – without being affected by different situations, problems. Control techniques and systems are basically the same regardless of what is being controlled.
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(32) to rely on (покладатись на когось, щось) – to count on smb., smth. Managers should not rely on simple feedback alone.
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(33) revenue and expense budget (бюджетдоходів та витрат) – when income exceeds expenditures there is a surplus in budget, when expenses are greater than income, there is a deficit in budget. Revenue and expense budgets are on of several types of budgets.
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(34) to select (вибирати) – to make choice, to choose from a group. Standards are selected points in a whole planning programme which inform managers about every step in execution of plans. |
(35) similar (подібний) – having characteristics in common. Managerial control is usually received as a simple feedback system similar to household thermostat.
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(36) statistical data (статистичні дані) – numerical data coming from collecting and analysing data according to statistical laws. Statistical data are among traditional nonbudgetary control devices.
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(37) to suggest (радити, пропонувати) – to offer for consideration or as a hypothesis. It is suggested that managers utilise a feedforward control approach.
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(38) technique (метод, техніка виконання) – a method of accomplishing a desired aim. Control techniques and systems are basically the same regardless of what is being controlled.
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(39) thereby (таким чином, у зв’язку з цим, за допомогою цього) – in connection with, with the help of. They sponsored a number of cultural events and thereby enhanced their reputation.
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(40) tool (інструмент, засіб) – smth. used in performing an operation or necessary in the practice of a vocation or profession. The operational audit is one of the traditional nonbudgetary control tools.
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(41) variety (різноманітність, варіативність) – a quality or state of having different forms or types. A variety of tools and techniques has been used in controlling. |
Task 9. Match each word in section A with its translation in section B:
To compare; to point out; impact; execution; to fit; approach; to evaluate; device; to detect; criterion; to delay; measurement; to perceive; variety; to suggest.
Критерій; засіб, спосіб; порівнювати; виявляти; вимірювання; різноманітність; пропонувати; відкладати, затримувати; виконання; сприймати; підхід; оцінювати; підходити; вказувати; вплив.
Task 10. Match each word in section A with the one of the similar meaning in section B:
To select; to rely on; to detect; similar; to occur; to involve; to link; common; to modify; to point out; device; to perceive; to fit; to delay.
To choose; to count on; to happen; to become aware; alike; to include; to connect; to change; technique; to suit; to postpone; to emphasise; to discover; collective.
Task 11. Match each word in section A with the one of the opposite meaning in section B:
External; common; to disperse; efficient; similar; to be sure; to link; variety; regardless; effective; to manage; together.
Uncommon; to fail; internal; to separate; different; ineffective; to hesitate; attentive; to gather; alone; similitude; inefficient.
Task 12. Match each word in section A with its definition in section B:
Accordingly; budget; criteria; to detect; to evaluate; external; to involve; to occur.
Characterising marks or traits; to discover or determine the existence or fact of; in accordance, correspondingly; situated outside; to engage a participant; to happen, to come into existence; to determine or fix the value of; a plan for the coordination of resources and expenditures.
Task 13. Rearrange the following jumbled words into sentences:
1. There are, and they should point out, deviations, different kinds of standards, at critical point. 2. Managerial control, as a simple feedback system, similar to, is usually perceived, the common household thermostat. 3. Budgeting, plans for, a given future period, is the formulation of, in numerical terms. 4. Computers, at a computer terminal, may work at home, to telecommuting, which is linked to, have also contributed, which means that, people, a company’s mainframe computer. 5. The management information system, the enterprise in a timely, information internal and external to, gathering, integrating, comparing, analysing, and dispersing, is a formal system of, effective and efficient manner. 6. They are, which inform managers about, in a whole planning program, every step, selected points, in execution of plans. 7. Standards, various positions, should reflect, in an organisation structure. 8. If performance, it is easier, is measured accordingly, to correct deviations. 9. Managers know exactly, corrective measures, where, must be applied. 10. Managers, by redrawing, may correct deviations or by modifying, their plans, their goals.
