Добавил:
Upload Опубликованный материал нарушает ваши авторские права? Сообщите нам.
Вуз: Предмет: Файл:
метод реком ІІ Модуль 7-8.doc
Скачиваний:
0
Добавлен:
01.04.2025
Размер:
412.67 Кб
Скачать

Hotel booking agency

I wish to reserve a room for _________ persons for ___________________ nights.

ARRIVAL day _____ month ______________ year _______________________

DEPARTURE day __________ month ______________ year________________

Shower ____________________________________________________________

Or

Bathroom __________________________________________________________

Special food ________________________________________________________

View of sea ________________________________________________________

Carpark space ______________________________________________________

or

Room only (£ 20.00) _______________________________________________

I understand that any accommodation booked will be released at 16.00 hrs.

Sender's Name ____________________________________________________

Address __________________________________________________________

_________________________________________________________________

_________________________________________________________________

Country __________________________________________________________

Date __________________ Signature __________________________________

APENDIX 3

Arrival card Name______________________________________________

Place of permanent residence___________________________________________

Passport №_________________________________________________________

Telephone №_______________________________________________________

Date of reservation_______________Arrive______________ No. of nights______

Depart_____________ No. of guests______

Room no.____________ (single, double, twin, family, suit)

__________________________________________________________________

Contract no.____________________ Bill no.______________________________

Receptionist_____________ Guest’s signature __________________

APENDIX 4

You are staying at the Presidential Standard Hotel in London. The Hotel dives all guests a form to fill in, so that they can say what they think of Hotel. Fill in the form.

Presidential standard hotel guest comments

1. How often do you visit Great Britain? _________________________________

2. Is this your first to the Presidential Standard Hotel? ______________________

__________________________________________________________________

3. How did you like your room? _______________________________________

__________________________________________________________________

4. And what about service? ___________________________________________

__________________________________________________________________

5. How did you like the food? _________________________________________

__________________________________________________________________

6. Which hotel facilities did you use during your stay with us? _______________

__________________________________________________________________

7. What is the quality of laundry service? _________________________________

__________________________________________________________________

8. What did you buy in the Gift Shop? ___________________________________

__________________________________________________________________

9. Do you plan to use an airport shuttle? _________________________________

__________________________________________________________________

10. Additional comments about the Hotel ________________________________

__________________________________________________________________

Sender's Name ____________________________________________________

Address __________________________________________________________

_________________________________________________________________

_________________________________________________________________

Country __________________________________________________________

Date __________________ Signature __________________________________

11