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11. Arrange a business meeting over the telephone

1. Basic Situation: Making telephone calls, you get in touch with the people you need, arrange an appointment with them and do other urgent business.

2. Topical Words:

Receiver, dial, switchboard, extension; trunk- (long-distance) call, telephone booth (public phone, call-box), telephone directory buzz; to ring smb. up, to (tele)phone, to make a call, to put through, to call to the phone, to disengage, to disconnect, to be out of order, to dial (the wrong number), to leave a message

3. Speech patterns:

1. Where's nearest public phone? It's just round the corner.

Is there a call-box anywhere here? I think there is one near the cinema over there.

Do you mind my using your telephone? Not at all. Please do.

Can I ring to town from here? Yes, dial number 9 .

2. What's the number of Mr. Hall's office? It's 0-846-377 (oh one-eight four six-one three double seven)

What’s the telephone number of Brown’s home? It's 01-634-1812.

What's the number of the firm's switchboard? It's 01-7565636.

What’s the number of your extension? It's 502.

Is this01-335-3788? No, you have dialled the wrong number.

3.This is Mr. Dixon's office. Mr. Dixon speaking.

This is Mr. Cook’s secretary. Mr. Cook is in conference. Mr. Cook is away (ill; busy now).

Hold on! I'll put you through to Mr. Cook.

4.The telephone is out of order. I can't hear the dialing tone.

I dialed six times and didn’t get through. The line is engaged all the tame.

We are disconnected as soon as we begin talking.

Something is interfering. I can't hear anything.

I can't make out what you are saying.Speak louder, please.

Don’t shout! Speak more distinctly. I’ll phone you tomorrow.

4. Study the vocabulary of the Unit. Practise the speech patterns.

5. Memorise these dialogues. Practise them in pairs changing the text.

1. City, Please

Voice: Operator. Rogov:City, please.

Voice: Yes, what number?

Rogov: Well, can't I dial the telephone number myself? Voice: Sorry, but guests can't dial the city numbers from their rooms. Give meъ your number and I'll put you through.

Rogov: All right. Put me through with the city Information. Voice: Go ahead, SlL You're (put) through.

2. Give Me the Telephone Number

Voice: Information. Can J help you?

Rogov: .C-ould you please give me the telephone number ofъ the manager's office at Stevens Travel Ltd?

Voice: Just;; moment, sir .. Heilol The number is OI-c)77-22l7.

Rogov: Oh-one-n ine-dotible seven-double two-one~seven? Voice: That's.right.

Rogov: Thank you very much.

3. Can I Take a Message?

Secretary: Good morning. Mr. Dixon's office. Can I help you?

Rogov: Oh, good morning. My name is Alexei Rogov. Could I speak to Mr Dixon, please?

Secretary: I'm sorry, Mr Dixon is in the conference now. Then he'll be out for lunch. Would you like to leave a message for Mr Dixon?

Rogov: Yes, please. Te11 him that Alexei Rogov from Moscow, is now in London. I'm staying at theEurope Hotel, Room 312. He can ring me up as soon as he has time. May

be I'll ring him up later in the day.

Secretary: Thank you, Mr Rogov. I'll let Mr Dixon know about your call.