Contents

INTRODUCTION - 3

PART 1 SOCIALIZING - 4

Part 2 JOBS AND RESPONSIBILITIES -8

Part 3 SPEECH PRACTICE -12

Part 4 BUSINESS STRUCTURE - 13

Part 5 DEVELOPING SKILLS - 20

Part 6 GRAMMAR SECTION - 23

SUPPLEMENTARY

I N T R O D U C T I O N

The edition promotes you with the possibility to master your Business English skills independently. The Vocabulary, Grammar, Functions, Reading and Writing exercises and VIDEO are presented here in the corresponding sections and in the electronics version.

You will find it easier to do the Developing Skills section after you have done the Grammar and Speech Practice ones.

You should decide which of the exercises to do and which will be the most useful and interesting for you, bearing in mind what you have done in class for each unit.

If necessary, ask your teacher for advice.

GOOD LUCK !

Part 1. Socializing

G R E E T I N G S

How do you \do? (highly formal)*
Good \ morning! (ratherformal)} \ Morning! (less formal]	- used from early morning till 12.00p.m
Good after \ noon! (formal)} After \ noon! (less formal)	- used from 12.00p.m. till 06.00 p.m.
Good \evening! (formal)} \ Evening! (lessformal)	- used after 06.00. p.m.
Hal \lo! [Hello, hullo]!	- rather informal, can be used any time of the day and often followed by a person's name and such
e	expressions as "Haven't seen you for ages! " or "It's good to see you again/" and "How are you?" !
\Hi! (coll.)	used in outwork situations.

Commentary

* 'How do you \ do?' is usually used while getting acquainted with other business people but not customary among people meeting every day. It's a general way of greeting people and requires the same phrase in reply corresponding to the Russian forms «Здравствуйте!» - «Здравствуйте!».

But it is also often understood as "How are you getting \ on?" («Как дела?»). And there comes the reply: " \ Fine! \ Thanks! / And you?"

ILLUSTRATIVE DIALOGUES:

1.

- "How do you do, Mr. Smith? I am Frank Newman of Green Star LTD."

-"How do you do, Mr. Newman?"

2.

- "Morning, David! This is Edward Scott, our new sales representative."

-"Oh, yes, Edward! Welcome to JCK Advertising! How do you do?"

-"How do you do? Pleased to meet you."

3.

-"Oh, hullo, Pete! How are you?"

-"Hi, Bob! I am OK. Haven't seen you for ages!"

SMALL TALK

Small Talk - is a traditional beginning of any business contact. Before moving to the subject of the meeting, you should arrange a short conversation to build a bridge to mutual understanding. It's also called "socializing". It presents an exchange of some polite questions and answers, such as asking of one's affairs, flight or trip, if any, weather, hotel and replies to them. Usually, both the speaker and his companion is aware of the perspective reply to the question asked. Don't give detailed information! It's just Etiquette common in business communication. Phrases of "Welcoming" are preferable to compose a friendly atmosphere that promotes fruitful negotiating.

NOTE: But not any questions are possible to ask. Keep in mind that it's better not to ask too personal questions at a first meeting. And never ask about money!