Vocabulary Bank

accomodation	место (в гостинице, поезде и т.д.) и удобства, на которые оно дает право; стол и ночлег
facilities	средства обслуживания, удобства
to book	заказывать
hostel	общежитие
inn	небольшая гостиница
catering	общественное питание
to stay at the hotel	остановиться, жить в гостинице
to put up somebody	устроить кого-либо в гостинице
reception / front desk	стойка администратора
receptionist	администратор
to check in	зарегистрироваться
to fill in / out the registration form	заполнить регистрационный бланк
to sign (the registration)	расписаться (в книге регистрации приезжающих)
to check out	выписаться (при отъезде)
date of arrival, departure	дата приезда, отъезда
bell captain / bell hop	посыльный (носильщик в гостинице)
room maid / housekeeper	горничная
desk clerk	дежурный администратор
single / double room	одноместный / двухместный
suite	номер из нескольких комнат
room service	бюро обслуживания (в номерах)
gratuities, tips	чаевые
available	имеющийся в наличии
wet bar	бар с алкогольными напитками (в номере)
How much (is it)?	Сколько это стоит?

Exercises

1. Answer the following questions:

1. What is accommodation?

2. Whom do you pay rent?

3. What is full board?

4. If only breakfast is provided, it is half board, isn’t it?

5. What is the most well-known and popular type of accommodation available?

6. Do most hotels have a bar?

7. Is it best to book in advance at busy times?

2. Read and translate the following dialogues:

1

- Mermaid, Luton. Can I help you?

- Yes, I would like to book a room for the night of the 14th, please.

- Er, the 14th... Single, twin or double?

- Oh, double, please, with bathroom. Could tell me how much that will cost?

- That will be 95 dollars, including breakfast. Can you give me your name, please?

- My name is Kate Andrews.

- And your phone number?

- 0799719876

- ...876. Thank you.

- Oh, another thing. Would it be possible to leave my car with you? I am flying in Paris the next day and I would like to leave it in your hotel car park.

- Yes, certainly. How long for?

- A week. I am coming back on the 21st around 10 p. m.

- Shall I order you a late dinner?

- If you would, yes.

- OK. Well, if you confirm this in writing, please.

- Yes, I will do it now. Thank you very much. Goodbye.

- Thank you. Goodbye.

2

- Hello. Big Star Hotel. Can I help you?

- Yes, I’d like to reserve a double room, for three nights, from Wednesday, the 12th of February, to Friday, the 14th of February, inclusive.

- Let me see... Yes, sir. A double room for three nights with English breakfast, is that right?

- Yes, that’s right.

- What is your name, please?

- It’s for the Browns.

- Could you spell the surname, please?

-Yes, of course. B-R-O-W-N.

- Thank you, sir.

- Shall I send a deposit?

- No, it isn’t necessary, sir.

- Thank you very much.

3. Study the following dialogues describing some problems which may happen at any hotel:

1

Man: Excuse me!

Receptionist: Yes, sir?

Man: I need someone in Room 456 right now! The shower is running, and it won’t stop! There is water all over the floor!

Receptionist: Don’t worry, sir. I’ll send the engineer immediately!

2

Receptionist: Front desk. This is John Gray.

Man: This is Room 795. Will you help me? My room is very cold. I can’t turn off the air conditioning.

Receptionist: All right I’ll deal with it, madam. The problem will be solved in some minutes.

4. Imagine the following situations, make up the similar dialogues:

a. The toilet isn’t work.

b. There are no towels in your room.

c. You want someone to take your bags to the lobby.

d. The TV is out of order.

5. Make these sentences passive:

1. Last year I spent a lot of money on a good hotel.

2. I have just booked a single room.

3. I will leave my car in your hotel car park.

4. This hotel doesn’t lend items of clothing.

5. My secretary reserved a place for three nights.

6. Work in pairs. Make up your own dialogues. Reserve a room at a hotel for Mr. Smith.

7. Fill in each gap with one suitable word or word combination given below. Act out the conversation.