Section 7 online courses and helpful sites on conflict resolution

Nepomnyashchaya Yevgeniya

1. Conflict Resolution Network (http://www.Crnhq.Org/).

The online course, proposed on this site, is not unfortunately free of charge. It costs 125.00 Australian dollars, takes about 30-40 hours of learning and gives the certificate in the case of successful study. But this site contains a lot of theory and free training material (plans of discussion and debates, games), which you can download and train in groups.

2. Universal Class – Conflict Resolution 101 (http://www.Universalclass.Com/I/crn/30043.Htm).

This course deals mainly with resolution of conflicts, which appear at workplace (especially in business). To subscribe to this course with desire to get no certificate, one has to pay $35.00, and to get CEU Certificate – $60.00. The course consists of 10 lessons. By successfully completing this course, students will be able to:

- describe the types of conflict that occur in the workplace;

- describe the consequences of conflict in the workplace;

- summarize procedures to resolve workplace conflict;

- summarize ways to stop conflict from arising in the first place;

- define why people conflict in the first place;

- describe the most common techniques to resolve personal conflict;

- describe ways to mediate conflict between parties.

3. Conflict Resolution Interactives (http://www.creducation.org/cre/crday/games/).

This site contains bright and funny games, which you can play online. These games train the knowledge of conflict resolution vocabulary, of how well you know the process of conflict resolution and they help to get new knowledge on this subject.

4. Free Online course on Conflict Management

(http://www.openlearningworld.com/innerpages/Conflict%20Management.htm).

This free online course provides you with information about what conflict is, its signs, pros and cons, the ways of resolving a conflict. The amount of information is not big and it is put schematically.

5. Mediation Training Materials & Conflict Resolution Handouts

(http://www.conflictgateway.com/mediation-training-materials.html?start=10).

One can find here a lot of free material concerning conflict resolution, including group training activities, lesson plans, and the list of helpful sites about conflicts.

6. Conflict Resolution Online Training (http://grad.vudat.msu.edu/conflict-resolution).

This course is designed by Michigan State University for graduate students to help them manage conflicts they will encounter in their future life. The course includes pdf files with some theory, put schematically, and a lot of training tasks, including answering the questions and watching small videos, presenting a short conflict situation, with the following analysis of it.

6. The Book – 50 activities for conflict resolution (http://bookfi.org/book/708746).

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