IV. Seventeen people are describing their jobs. Match the people (a-q) with the department they work in. The first one is done for you.

1. “We buy raw materials for the company.”

2. . “We look after customers’ problems and complaints.”

3. “If there is a problem with a contract, we deal with it.”

4. “We recruit new employments.”

5. “We study and test possible new products.”

6. “We and organize advertising campaigns.”

7. “We manufacture the products.”

8. “We sell the products”.

9. We service the machines and equipment.”

10. “We deal with taxation, investment, and cash management.”

11. “We put the products in boxes and crates.”

12. “We arrange the train courses for the staff.”

13. “We organize control systems to prevent mistakes.”

14. “We plan how to sell new products.”

15. “We pay the staff.”

16. “We dispatch the products and send them to customers; sometimes we have to find potential clients for new products.”

17. “We invoice customers.”

Purchasing - a

Human resources	Production	Marketing	Finance
Training	Production	Marketing	Purchasing
Personal	Packaging	Sales	Customer Accounts
Wages and salaries	Distribution	After-Sales Services	Financial Services
Research & Development	Quality	Advertising
	Maintenance	Legal

V. А) Imagine that you are planning to start you own business. Make a profile of your business according to the plan. Use the key phrases for your description:

1. form of business	My business is small. We are multinational company with …employees
2. the name of your business	We are larger manufacture of … (IBM/ McDonald, Facit)
3. product/ services	It is famous for its work constructing … It produces/ manufactures and sells … It is responsible for the manufacture and marketing of …
4. locations of the factories/ branches, etc. (the head of the office)	Our holding or parent company is located in the Netherlands. The head of our office is in …
5. main customers/ suppliers (потребители/ поставщики)	The main customers of our business are … Our suppliers are the representatives of …
6. size (of employees/ turnover – товарооборот)	We have a turnover of over sixty-two billion dollars and fifteen thousand employees worldwide. The group has a turnover of …
7. current project	We are expanding our activities in China at the moment. We are developing business ventures with the People’s Republic.
8. other information	We are developing a new culture … We are introducing new system that encourage speed, risk …

b) Are these statements true for your company?

• We produce high quality products.

• We provide a high quality service.

• We use the most advanced technology.

• We are in close contact with the market.

• We produce a wide range of products.

• We invest a lot of money in research and development.

• We have sales representatives all over the world.

• We are market leaders.

• We are entering a new market.

• We are building new facilities.

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