Vocabulary to learn:

extremely discreet	крайне предусмотрительный, осторожный	massive lay-offs	массовые увольнения
to the impact	К влиянию, воздействию	keep to oneself any confessions	не разглашать чьи-то признания
To fall upon competition	Оказаться в условиях конкуренции	To get out of drug rehab program	пройти курс реабилитации от наркозависимости
to keep confidences	Хранить тайну, секреты	To receive an award	Получить награду
fear	Опасаться	Be jealous of smb	Завидовать кому-то

Answer the questions and retell the text, please:

1.) What does it mean “being discreet” working for a corporate or a company?

2.) Does it mean to keep confidences of any nature or only business nature?

3.) Set the examples of business secrets.

4.) Set the examples of private confessions.

5.) Formulate the second basic principle of business etiquette.

6.) Compare this principle with the first one. Which one is more important for a successful business? Prove your point.

Grammar:

Your co-worker may prefer to keep that fact to herself since she might fear other will be jealous of her.

List all the examples which would demonstrate other combinations of “since” with different parts of speech. Translate the sentences into Russian. Explain the role of “since”

Six basic principles of business etiquette.

3. Be courteous, pleasant and positive.

Problem setting:

1. Here is the definition of the word “pleasant”: giving a sense of happy satisfaction or enjoyment ■ (of a person or their manner) friendly and considerate; likeable. Which of the adjectives given further can be proper to a pleasant person? Dependable, entertaining, stubborn, charming, kind, generous, indecisive, sympathetic, unforgiving. co-operative, caring, sensitive.

2. Someone who is courteous is polite and respectful to other people. What are the ways to demonstrate that one is courteous? Take relations between friends, relatives, boss and subordinates, assistants and customers. Set the examples.

3. Is it always possible to keep pleasant and courteous in business? Is it necessary? To what extent?

4. Here is one of the definitions for the word “positive”: If you are positive about things, you are hopeful and confident, and think of the good aspects of a situation rather than the bad ones. Why is this feature extremely important for business people? Justify your ideas. Set a few examples.

5. Is the principle “Dress appropriately” more important than “Be courteous, polite and pleasant”? If not, why? Set a bright example from business life to prove it.

Text:

Organizational culture is a composite of the values and attitudes of those in the organization. Eventually negative thinking or actions lead to negative business results. So, regardless of the pressures on you or your company, try to remain courteous, pleasant and upbeat.

-J. Douglas Phillips, senior director.

Организационная культура-это совокупность ценностей и отношений людей в организации. В конце концов, негативное мышление или действия приводят к негативным результатам в работе. Так, независимо от давления на вас или вашу компанию, старайтесь оставаться вежливым, приятным и оптимистичным.

Дж. Дуглас Филлипс, старший менеджер.

No matter how demanding clients, customers, co-workers or employees might be, it is important to keep to the third basic principle of business etiquette: Be courteous, pleasant and positive.

No one likes to work around a negative, suspicious or contrary person. What gets anyone to the top is a friendly manner (but it does not mean to be best friends with every person you will have to work with).If an employee is considered to be “likeable”, such person is on the right track.

The key business etiquette means “overall professionalism in a friendly manner” at all levels (to fellow employees, subordinates and superiors, clients and customers however trying they might be) or “projecting a positive company image”.