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Answer the questions:

1. Why is Masden dissatisfied with the agent’s sales performance?

2. Why has he decided to terminate the contract?

3. How much were the sales below target? Why?

4. How well was the after-sales service organized?

5. Whose fault was it?

6. What other mistakes were made?

7. What should have been done to reach the sales target?

8. Why does Boland ask to give him another chance?

9. Who will get a generous compensation and why?

10.What is Marsden’s company planning to open in Australia?

Ex.1.Insert the necessary prepositions.

  1. Before drawing __ the contract you should go __ all the contract terms very closely.

  2. An exclusive agency can’t sell competing lines __ __ our products.

  3. I hope these ideas about advertising and sales promotion will work__ all right __ practice.

  4. Our company will provide you __ fast and reliable service, you can count __ us __ that.

  5. If sales come __ __ expectations, the agent will keep the contract

  6. I’m afraid we’ve decided to terminate the contract with you because sales were ___ target.

  7. Our company’s sales didn’t reach the target because we were __ the sharp end.

  8. We promised to arrange joint promotion of your goods but nothing came __ it, maybe we slipped __ there.

  9. This company is not geared __ handling service.

  10. If the company had backed the agent __, he would have had more incentive to sell their goods.

  11. The results of the work are very disappointing. What are you driving __?

  12. After the recession trade is picking __ again.

Ex.2. Paraphrase the following sentences using your active vocabulary.

        1. Who is providing after-sales service? That is your responsibility.

        2. I hope you get the spare parts on time. You can be sure we will.

        3. The results are very disappointing. Yes, but we are facing a lot of competition here.

        4. What are you trying to say to me?

        5. Your sales performance has been terrible.

        6. Sales are sure to improve soon.

        7. My organization is not suited to that sort of work.

        8. Maybe we have made mistakes with our quality control.

        9. What are the conditions of the contract?

        10. Who will pay for the cost of running the office?

Ex.3.Translate the following sentences into English.

              1. Прежде чем заключить это соглашение, мне хотелось бы еще раз просмотреть условия контракта.

              2. Вы будете продавать продукцию нашей фирмы параллельно с другими конкурирующими товарами.

              3. Мы хотели бы предложить Вам комиссионные в размере 15% от общего объема сбыта.

              4. Кто будет отвечать за выписывание счета покупателям и кредитный контроль?

              5. Объем продаж не оправдал наших ожиданий. Он оказался ниже ожидаемого уровня.

              6. Боюсь, нам придется прекратить действие контракта.

              7. Агент будет нести все конторские издержки.

              8. Он хочет быть агентом делькредере (комиссионером, берущим на себя делькредере) и получать дополнительные 5% комиссионных за это.

              9. Я признаю, что мы совершили ошибку, т.к. наша организация не приспособлена для такой работы.

              10. У него не было стимула продавать наши товары.

ex.4.Read the following statements. Say whether they are true, if not correct them.

  1. Before drawing up an agreement you should go over the contract terms once more.

  2. A sole and exclusive agent sells competing lines along with your products.

  3. A del credere agent doesn’t bear the risk if customers don’t pay.

  4. A del credere agent isn’t responsible for invoicing the customers.

  5. A del credere agent is responsible for fast and reliable after-sales service.

  6. Advertising, sales promotion are shared between an agent and a producing company.

  7. If you are not satisfied with the work of your agent you can terminate the contract at any time.

  8. If you are at the sharp end it isn’t easy to reach your sales target.

  9. After-sales service isn’t very important to your success.

  10. The recession is followed by the boom.